MotorCycle Direct motorbike insurance review

Looking to cover your modified or imported motorbike? Here's our analysis of the specialised motorbike insurance on offer through MotorCycle Direct, which can also offer multi-bike policies.

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MotorCycle Direct motorbike insurance

Do you enjoy touring Europe on your motorbike? MotorCycle Direct offers the standard levels of motorbike cover and says it includes three, 30-day European trips a year with no extra charge. It also claims to cover the 16 most common modifications as standard and up to five riders on one policy. We’ve checked out this insurance broker and here’s what else you should know.

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Who is MotorCycle Direct?

Since 1997, MotorCycle Direct has been sourcing specialist motorbike insurance for riders and a range of bikes such modified, imported or classic bikes.

The insurance broker can also source policies based on the motorbike manufacturer and model type, from a Honda to a Harley.

What are MotorCycle Direct’s levels of cover?

MotorCycle Direct offers the three standard types of motorbike cover but these policies can be customised to suit you.

The legal minimum level of cover required in the UK, third party protects you if your motorbike is involved in an accident and ends up damaging another vehicle (and it covers any injuries to someone else). What it won’t cover is the costs related to repairing your bike or medical bills relating to personal injuries.
Third party, fire and theft

You’ll get protection if you’re in an accident that damages or injures a third party and their property, and you’ll have cover if your bike is destroyed by fire or even stolen. Be aware that although this provides slightly more cover, you still won’t have any protection for damage to your bike or personal injuries after an accident.


You’ll get the most cover with this. It provides the same protection as third party fire and theft but it will cover your bike if it’s damaged after an accident, provide money for a new bike if yours is declared a write off and cover you for any personal injuries. It’s always worth checking the cost of comprehensive as it can be cheaper than TP or TPFT.

What types of motorbike insurance are available?

MotorCycle Direct offers specialist cover, including:

  • Multi-bike insurance
  • SORN cover (a Statutory Off Road Notification is your declaration to the DVLA that you aren’t using your bike)
  • Young rider insurance

MotorCycle Direct also courses cover for a range of different bikes, such as:

  • Modified bike insurance
  • Classic bike insurance
  • Scooter insurance
  • Moped insurance
  • Trail bike insurance
  • Sports tourer insurance
  • Superbike insurance
  • Touring bike insurance

What is covered under my motorbike policy with MotorCycle Direct?

Cover benefitsThird partyThird party, fire and theftComprehensive
Liability to other people
Fire and theft
Accidental damage
90 days EU cover (maximum of 30 days per trip)
16 standard modifications cover

Beyond the standard cover benefits above, any other benefits to your insurance policy will vary depending on the insurer that is able to provide the cover through MotorCycle Direct.

Check your policy details carefully to ensure you have the right cover for your needs.

Optional extras

MotorCycle Direct offers a range of optional extras to provide increased protection in certain areas. Some of the additional cover options to bolt onto a MotorCycle Direct policy are:

  • Legal expenses cover
  • UK breakdown cover
  • UK and Europe breakdown cover
  • Bike hire plus
  • Personal accident cover
  • Key cover
  • Helmet and leathers cover
  • Excess protection

General exclusions

Any motorbike cover offered by MotorCycle Direct is likely to become invalid if any of the following arises:

  • You change the use of your motorbike from its original use. For example, changing from social, domestic and pleasure to business use.
  • Your motorbike is being used by an unnamed rider on your policy or by a person that does not have a valid motorcycle licence.
  • You are paid to carry pillion passengers.
  • You fail to pay for your premium.
  • You change your motorbike during the policy term to a motorbike that the insurer cannot cover.
  • You do not provide the correct documents to support your application.
Check your policy for further details to confirm your cover is valid.

How to save on your motorbike insurance policy through MotorCycle Direct

  • Increasing security. If your motorbike is not currently fitted with an alarm, think about adding one to reduce your premium.
  • Having a secure location to park your motorbike. Motorbikes kept in a garage or on a secure driveway are usually cheaper to insure.
  • Reduce mileage. If you start working part-time or your long commute becomes much shorter, letting your insurer know about a reduction in your mileage could result in cheaper insurance.
  • Fewer riders. Only add riders to your policy that regularly ride your motorbike.
  • Ride safely. Safer drivers spend less on motorbike insurance – a history of speeding tickets or claims against your insurance will increase the cost.
  • Larger excess. Agreeing to pay a bigger voluntary excess could make your overall premium cheaper. But remember that your insurer won’t pay out for a claim that costs less than your excess. So be careful about making it too high, as it could leave you out of pocket if damage occurs.

What is my excess?

Your insurance excess is the amount of money you have agreed to pay towards a claim. Your insurer won’t pay out for a claim that costs less than your excess. A compulsory excess amount might vary depending on the age of your motorbike and your riding experience.

A voluntary excess is on top and is normally set by you when taking out a policy. You’ll have the option of adding or increasing a voluntary excess – which should lower your premium.

You’ll find details about any compulsory or voluntary excesses in your policy document.

What is the claims process for MotorCycle Direct?

You can call MotorCycle Direct on 0344 800 09888 to register a claim. This 24-hour claims line is open 7 days a week.

Along with your policy and personal details, MotorCycle Direct recommends you have the following information to hand before calling:

  • The location, date and time of the incident
  • Names and contact details for all third parties and passengers involved
  • Registration numbers for all vehicles involved
  • Details about the damage to your motorbike and any other vehicles or property involved
  • Details about any pillion passengers
  • Names and contact details of any witnesses, if available
  • Police information/crime reference number, if applicable
  • Any photographic evidence, if available

It’s vital that you let your insurer know about an incident within 24 hours, even if it’s not your fault. Failure to do this could result in a rejected claim later on.

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Liz Edwards has been a consumer writer and editor for more than 20 years. She led award-winning teams at the campaigning publisher Which?, and has covered a range of consumer rights and personal finance topics including pensions, credit, banking and insurance. Liz has appeared frequently in national media such as The Sun, Metro, HuffPost and The Independent. She loves to cut through waffle to give consumers the real lowdown. And she loves puns. See full bio

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