Laybuy

Laybuy review: Buy it now and pay it off later

Shop online and spread your interest-free cost over 6 weekly payments.

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By

Melissa Stewart

Edited by

Izzy Thomas

Updated

Fact checked
How Laybuy works Features of Laybuy

What is Laybuy?

New Zealand-based Laybuy is a payment platform designed to make it easier for shoppers to manage online and in-store purchases. It also doesn’t charge any interest and allows you to pay for your purchase over 6 weekly instalments.

How does Laybuy work?

You have the option of signing up to Laybuy either from Laybuy’s website or when you shop at one of its retail partners and select Laybuy as the payment option.

Before your account is verified and approved, Laybuy will have to carry out a credit check.

Once your account has been created, you’ll be given a limit based on your credit score. Then you’ll be able to use Laybuy to make purchases through any of its approved retailers up to the limit.

Your first payment will be taken when you place your order and is 1/6 of the purchase price. You’ll be expected to pay the balance over 5 equal weekly payments.

Features of shopping with Laybuy

  • No annual fees. There are no upfront fees to pay on your Laybuy account.
  • Interest-free. Laybuy only offers 1 payment plan, but you won’t have to pay any interest and will be able to spread the cost over 6 weeks with equal payments.
  • Easy-to-use app. You’ll be able to view and manage your payments using the handy app.
  • Automatic payments. Laybuy will automatically take all your further payments from your bank account at weekly intervals.
  • Orders shipped straight away. Laybuy pays the retailer upfront so that your order is shipped as soon as you pay the first instalment.
  • Repay early. You’ll be able to overpay in advance of the 6 weeks if you so choose, and it won’t cost you a penny more.
  • Pick a day. You can select which day your weekly payment will be made.
  • Warning: Late repayments can cause you serious money problems. For help, contact the MoneyHelper.

Which retailers accept Laybuy?

Laybuy is currently partnered with just over 1,200 stores. You can see a full list of shops that accept Laybuy in our full Laybuy store guide.

How much does Laybuy cost to use?

Laybuy has no annual fees for its platform. Also, as its payment plan is interest-free, you shouldn’t ever have to pay more than an item’s original price tag, as long as you pay on time.

If you’re late with a payment, you’ll be charged £6. You’ll then have 7 days to pay the missed instalment before another £6 late fee is charged. You could be charged, in aggregate, £12 for each instalment payment you miss, up to a maximum charge of £24 per purchase.

Is Laybuy safe to use?

Yes. All Laybuy’s transactions are secure and encrypted, meaning that you’re safe to shop with any of its partner retailers. Laybuy also carries out credit checks and verifies your details before creating your account and providing you with a limit.

How can I sign up for Laybuy?

You need to be at least 18 and be a UK resident. You can register either via Laybuy’s website or direct from a retailers’ website checkout. You’ll need to provide Laybuy with your name, address and mobile number so that it can carry out a credit check and verification.

How can I pay using Laybuy?

Laybuy only accepts payments on orders from a nominated debit or credit card that is loaded on your Laybuy account. It does not accept prepaid cards or bank transfers to settle any payments due on your account.

What happens if I can’t make a payment?

When payment for an instalment fails, Laybuy will send you an email to let you know straight away. The payment will then be attempted again 24 hours later and if this fails, a late fee of £6 is applied. If this instalment remains unpaid for a further 7 days, another £6 fee will be applied but capped at £24. It’s important that if you think you may struggle to meet your repayments, get in touch with Laybuy as soon as you can.

Laybuy will not allow you to make a new purchase until your declined payments (instalments and late fees) are all paid and up to date. If you do not pay, Laybuy might arrange for a debt collection agency to collect any outstanding amount owed. Also, this may negatively impact your credit score. As of Spring 2022, all 3 CRAs will start showing BNPL data on credit reports.

Laybuy customer reviews

There aren’t a huge number of reviews available for Laybuy online. But of those we’ve found, Trustpilot scores the brand 3.3 out of 5 stars with a rating of “Average”, based on just over 8,600 reviews (updated January 2024).

The Laybuy app gets 4.8 stars out of 5 on the App Store based on over 6,000 reviews (updated January 2024).

Pros and cons of Laybuy

Pros

  • Simple to use and only 1 way to pay
  • Weekly automatic payments
  • Positive customer reviews

Cons

  • You can’t “try before you buy” as you make the first payment at the time of purchase
  • Late fees if you miss an automatic payment
  • Will affect your credit score if you default on your payments

Our verdict: Is Laybuy any good?

Laybuy is a growing contender in the UK’s buy now, pay later market. Similar to its better known competitor, Clearpay, it lets you split the payment of your purchase over a number of weeks, which is super handy if you’re on a budget. The automatic payments also mean you don’t need to worry about scheduling the money to go out of your account, as the payments are automatically debited from your account each week. There’s no interest to pay when using Laybuy either.

The main drawback is that you’ll be charged late fees on every missed payment, which could add up and negatively affect your credit rating if you don’t keep on top of your finances. You also can’t “try before you buy” as you have to pay your first instalment on your goods at the time of purchase.

How can I contact Laybuy?

Laybuy does not offer over-the-phone support, but they can be contacted through an online request form.

Customer reviews

Laybuy has a ‘Average’ score of 3.4 on review site Trustpilot (updated November 2023). Customers had positive experiences with the app but some had issues with customer services.

Frequently asked questions

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