Universal credit contact information
Universal Credit helpline
- Telephone: 0800 328 5644
- Textphone: 0800 328 1344
- Relay UK (if you cannot hear or speak on the phone): call 18001 then 0800 328 5644
- Welsh language: 0800 328 1744
Call centres are open Monday to Friday from 8am to 6pm.
Hi could you tell me how to apply for a budgeting advance online I cant seem to find it
i had a advance of 600 from universal credit to pay my rent and food while i got my first payment my fridge freezer and microwave has broke can i get a loan from universal credit even though ive only paid 150 of the advance back
Hi Nigel,
Thanks for your inquiry.
You may be eligible to apply for a new budgeting loan if you already have repaid your previous loan. You should contact your Jobcentre Plus office for advice.
I hope this helps.
Kind regards,
Bella
Can u pay a previous budgeting advance off early in order to apply for another?
Hi Carol,
Thanks for contacting Finder.
Yes you may. If you’ve claimed a budgeting advance in the past, you must have paid it back, before you can claim another one
Hope this helps.
Please feel free to contact us at any time if any other questions arise.
Kind Regards,
Faye
I am thinking of leaving my current job due to stress and deppression which is causing health problems. I am wondering what money I would get from universal credit.
Hi Sara,
Thanks for contacting Finder.
As the above article mentioned, the minimum amount you can claim is £100. The maximum amount depends on your personal circumstances and how much money you have in savings.
– For singles without dependent children, it’s £348.
– For couples without dependent children, it’s £464
– For those with dependent children, it’s £812
If you have more than £1,000 in savings, the amount you can borrow will be the figure above less whatever savings you have above £1,000. For example, if you’re a single person without any dependent children and you have £1,100 in savings, the maximum you can borrow is reduced to £248 (£348 minus £100).
Please check the criteria above if you qualify for a universal credit budgeting advance. If so, you can apply for a budgeting advance through your local Jobcentre Plus, either by phone, online or in-branch.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Faye
I want to make take out a loan am on universal credit
Hi Stephen,
Thanks for your inquiry.
You can apply for a budgeting advance through your local Jobcentre Plus, either by phone, online or in-branch.
I hope this helps.
Kind regards,
Bella