Admiral

Admiral home insurance review

Find out if Admiral’s building and contents insurance are the right match for you.

If you’re looking to protect your home from everything life throws your way, you will want to find the best home insurance policy for you.

Own a car? See if you could save on your home insurance by combining your car and home insurance under Admiral’s MultiCover insurance policy.

Admiral offer three levels of home insurance cover and a range of optional extras for their customers.Read on to find out if Admiral has a home insurance policy that’s right for you.

Admiral Platinum

Admiral home insurance

  • Choose from buildings cover, contents cover or a combined policy.
  • Key replacement for buildings cover no matter your policy level.
  • Unlimited cover for standard audiovisual equipment.
  • Combine your policies with an Admiral MultiCover.
  • Get a quote in less than 6 minutes.
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Who is Admiral?

Admiral are a UK based company who began in 1993 selling car insurance. Since then, Admiral have branched out and now sell a range of insurance products including home insurance, travel insurance, pet insurance and van insurance. They also deal with personal loans and car finance.

Admiral aim to save customers time and money by providing a one-stop place to meet all their insurance needs.

What are Admiral’s cover options?

Admiral provides three levels of cover. Each has a range of different features and you can select the cover most suitable for you. There are also option extras which you can include in your home insurance cover.

Admiral Basic Cover

Admiral cover is Admiral’s most basic home insurance package. It offers essential cover for your building and contents against loss or damage caused by a long list of insured events.

Features of this policy include:

  • Unlimited buildings cover (eligibility criteria applies)
  • Get up to £50,000 contents cover
  • Access to a 24-hour emergency helpline
  • Optional family legal protection
  • Optional accidental damage cover
  • Bicycle cover and optional cover is available for bicycles over a certain value.
  • Optional personal possessions cover
Admiral Gold Cover

Just like Admiral’s basic option, this policy covers you against a wide range of insured events including fire, storm and theft but it also offers additional benefits, including:

  • Unlimited buildings cover (eligibility criteria applies)
  • Up to £75,000 contents cover
  • Access to a 24-hour emergency helpline
  • Boiler emergency cover which provides customers with up to £500 per call out for a trades person to make a temporary repair to your hot water or central heating system in the case of an emergency. You can make a maximum of 2 claims during the policy term and they can be made 14 days after the start of the policy.
  • Up to £5000 trade and access cover which covers the costs of detecting and repairing the source of a water leak.
  • Optional family legal protection
  • Optional accidental damage cover
  • £350 bicycle cover and optional cover is available for bicycles worth more than £350.
  • Optional personal possessions cover
  • Optional home emergency cover
Admiral Platinum Cover

Platinum Cover is the highest level of cover on offer at Admiral and is designed for customers who would like extra security.

  • Unlimited buildings cover (eligibility criteria applies)
  • Up to £150,000 contents cover
  • Home emergency cover which includes cover for your boiler
  • Family Legal protection
  • Accidental damage cover on both buildings and contents
  • Up to £2,000 of personal possessions cover
  • Access to a 24-hour emergency helpline
  • £350 bicycle cover and optional cover is available for bicycles worth more than £350.
  • Matching Items Cover which means if Admiral can’t repair of replace parts of any matching suites like for like, they will replace the whole set.
  • Up to £10,000 trace and access cover which covers the costs of detecting and repairing sources of water leaks.
Optional policy extras

Admiral home insurance offers additional cover options for their customers, these include:

  • Family legal protection. This covers legal fees for a range of different legal issues that could affect your family.
  • Home emergency cover. This cover means that in the case of an emergency, a trades person will visit to make your home safe and secure.
  • Accidental damage. This cover can be added when you buy a new policy or you are renewing your current policy. Depending on which level of cover you choose will determine whether it is included as a standard.
  • Personal possessions. This covers any belongings you carry with you. Each item can be worth up to £1000 and you have the choice of up to £10,000 worth of cover. It includes cover for clothing, mobile phones, handbags and more.
  • Bicycle cover. For bicycles under £350, they will be covered via Personal Possessions Cover if you are away from home. But Optional Bicycle Cover insures bicycles worth over £350 at home or away.
  • High value items. You can insure any individual item work more than £1000. You can have them covered in full, at home or away.

What’s covered under my policy?

Admiral’s home insurance policies offer cover and protection for your home against certain risks. These include:

  • Fire, lightning, explosion or earthquake
  • Smoke
  • Riot, civil commotion, political disturbance
  • Collision
  • Falling trees or branches
  • Falling television and radio aerials
  • Storms
  • Theft/vandalism
  • Accidental damage to underground drains, pipes, cables and tanks
  • Escaped oil/water
  • Subsidence

But Admiral’s home insurance policies also include some extra cover as standard. Check out some of these additional extras below, for a full list, check out the Admiral key facts document.

BenefitsAdmiralAdmiral GoldAdmiral Platinum
Locks and keys
Alternative accommodation
Frost damage to plumbing
Property owner’s liability
Trace and access
Accidental breakage of glass
Buildings accidental damage
Freezer food
Occupier’s liability
Contents temporarily away from your home
Celebration cover
Theft From garages and outbuildings
Garden contents
Garden plants
Digital downloads
Office equipment
Accidental damage to audio/visual
New purchases
Contents at university
Fatal injury benefit
Contents accidental damage

What is my excess?

An excess is the amount of money you contribute when you make a claim. The amount of your excess will depend on the level of cover you have and the nature of your claim. If the nature of your claim is both buildings and contents, the higher excess will be applied. It’s important to refer to your Admiral home policy schedule because it may be that more than one excess applies to your claim:

  • Compulsory building excess and compulsory contents excess. These apply to all buildings and contents claims unless replaced by the claims cause excess.
  • Claims cause excess. If the claim was caused by one of the claims causes listed in your home policy Schedule, Admiral will charge whichever is the greatest amount, the compulsory excess or the claims cause excess.
  • Voluntary excess. You can choose to include this excess when you decide on your cover. You can add this voluntary excess to the compulsory excess (or claims cause excess) and additional excess (if applicable). You can then pay the total before Admiral deal with your claim.
  • Additional excess. Admiral may apply an additional excess to reflect any changes in risk they agree to insure.

How much is this going to cost me?

There are a number of factors that can affect the cost of your Admiral home insurance premium, including:

  • The level of cover you choose. A gold or platinum policy offer more features and broader cover than a basic Admiral home insurance policy, and this is reflected in its price.
  • Your sum insured. The greater the amount you wish to insure your home or contents for, the more you can expect to pay for cover.
  • Your home. The age of your home and the materials from which it is constructed can influence its ability to withstand damage.
  • Where your home is located. Certain risks, for example storm and theft, are more prevalent in certain areas, and insurers will take this into consideration when calculating your premiums.
  • Security. Security measures such as an alarm system and deadbolts can act as a deterrent to thieves and therefore reduce the cost of your cover.

What is the claims process for Admiral home insurance?

To make a home insurance claim at Admiral, you will need to contact their claims team on their general claims number which is 0333 220 2034.

If you prefer, you can make a claim online by filling out a claim household form. It can take up to 24 hours for the team to review and deal with any claim.

To make a claim, you will need to provide the following information:

  • Policy number
  • Full address of the property covered
  • Date and time of the incident
  • Causes of the loss or damage
  • Claim value if known
  • Details of any person responsible for the incident
  • Any relevant documents or photographs to support your claim
  • A crime or loss reference number, if you’ve been a victim of theft, vandalism or lost items when outside of your home

If you need emergency assistance for your boiler or home, you can contact the 24 hour emergency helpline 0345 6094375.

Pros and cons of Admiral home insurance

Pros

  • Clear access to policy documents and policy information
  • You can tailor your policy to fit your own requirements with a range of optional extras including increased bicycle cover

Cons

  • Claims service is not open 24/7
  • Limited cover on Admiral’s basic buildings and contents policies

Please take reasonable care to answer all the questions honestly and to the best of your knowledge. If you don't answer the questions correctly, your policy may be cancelled, or your claim rejected or not fully paid. The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Unless we've indicated otherwise, products are shown in no particular order or ranking. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is subject to our terms of use. When making a big financial decision, it's wise to consider getting independent financial advice, and always consider your own financial circumstances when comparing products so you get what's right for you.
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