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Our verdict

A highly-rated lending platform for fair to excellent credit borrowers, but origination fees apply.

Best Egg offers personal loans to borrowers with fair to excellent credit. It’s known for great customer service, but its best rates go to customers with credit scores over 700, and it charges an origination fee. If you have good to excellent credit, you may want to consider a lender that doesn’t charge this fee. But for those who don’t qualify for a no-fee loan, Best Egg is definitely worthy of consideration.

Best for: Borrowers with fair to good credit.

Pros

  • Prequalify in minutes with a soft credit check
  • Offers both secured and unsecured loans
  • Discounts may be available on certain loan types
  • Multiple repayment methods, including Western Union Quick Collect
  • Stellar customer reviews from Trustpilot and the BBB
  • No prepayment penalties

Cons

  • Charges an origination fee
  • Harder to qualify if you're self-employed
  • Loan amounts may vary by state
  • Not available in all states

In this guide

  • Our verdict
  • Details
    • Product details
    • Contact info
  • Your reviews
  • Ask a question

Details

Product details

Min. Loan Amount $2,000
Loan Amount $50,000
APR 8.99% to 35.99%
Interest Rate Type Fixed
Min. credit score 640
Origination Fee 0.99% to 8.99%
Late Fee $15
Loan term 3 to 5 years
Turnaround Time As soon as one business day

Contact info

Phone number (855) 282-6353
Customer service hours Monday - Thursday 8 A.M.–10 P.M.
Friday 8 A.M.–8 P.M.
Saturday 9 A.M.–1 P.M.
Sunday Closed
Twitter @MyBestEgg
Facebook @MyBestEgg

What makes Best Egg shine?

Best Egg is a lender best known for its customer service, quick application process and fast funding – often within one business day. Borrowers with fair to excellent can prequalify online with a soft credit check only and get offers in minutes, with no obligation

It offers both unsecured and secured loans up to $50,000. And by choosing a secured loan, like its home improvement loan, you could get a 20% discount off its typical rates. For those looking to reduce credit card and other personal debt, it offers a direct payment option on its debt consolidation loan, which may also snag you a lower rate.

Best Egg also gets exceptionally high customer reviews on the Better Business Bureau website – which is unusual for a financial services company. It was named “Best Lending Solution” in the 2023 Benzinga Global Fintech Awards and has won other awards in the past for its customer service.

Where Best Egg falls short

Best Egg’s main drawback is its origination fee. Even if you have excellent credit, you’ll still be on the hook for paying an origination fee which gets deducted from your loan amount. For example, if you qualify for a $10,000 loan with a 0.99% origination fee, you’ll receive around $9,900 – but still pay interest on the full $10,000. If you have good to excellent credit, you could get a better deal elsewhere.

Best Egg loan details

Minimum credit score/credit range640
APR8.99% to 35.99%
Loan amounts$2,000 to $50,000
Terms3 to 5 years
Approval turnaroundAs soon as one business day
AvailabilityNot available in: Iowa, Vermont, West Virginia
Fees
  • Origination fee: 0.99% to 8.99%
  • Late fee: $15
Other feesNot stated

How to qualify for Best Egg

While Best Egg doesn’t specifically state what its minimum credit score requirement is, you’ll likely need a credit score of 640 or higher. You’ll also need meet the following criteria:

  • Be a US citizen or permanent resident currently living in the US
  • Be of legal age to accept a loan in the state in which you live
  • Have a verifiable personal checking account
  • Have a valid email address
  • Have a physical address

In addition to these requirements, you’ll also need to provide proof of income and other documentation as needed.

How to apply

Best Egg is known for its fast application process. Here are the steps to get started:

  1. Check your rate. Prequalify online with a soft credit check to view your offers.
  2. Choose an offer. Review your loan offer(s) and choose the one with payments that suit your budget best.
  3. Finish applying. Apply with a hard credit check and provide any requested documents.
  4. Wait for funding. Once your application is completed and verified, you could have funds within one to three business days.
  5. Follow your repayment plan. Make monthly payments over three to five years. You can also pay your Best Egg loan off early with no penalty to save on interest.

How Best Egg compares to other lenders

Best Egg personal loans logo

Best Egg personal loans

★★★★★

Finder rating 3.8 / 5

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APR

8.99% to 35.99%


Loan term

3 to 5 years


Loan amount

$2,000 to $50,000


Min. credit score

640

Upstart personal loans logo

Upstart personal loans

★★★★★

Finder rating 4.2 / 5

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APR

7.80% to 35.99%


Loan term

36 or 60 months


Loan amount

$1,000 to $50,000


Min. credit score

300

SoFi personal loans logo

SoFi personal loans

★★★★★

Finder rating 4.4 / 5

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APR

8.99% to 29.99% fixed APR


Loan term

2 to 7 years


Loan amount

$5,000 to $100,000


Min. credit score

680

Best Egg reviews and complaints

BBB accredited Yes
BBB rating A+
BBB customer reviews 4.87 out of 5 stars, based on 2696 customer reviews
Trustpilot Score 4.6 out of 5 stars, based on 8,544 customer reviews.
Customer reviews verified as of 03 January 2024

Best Egg has been accredited with the Better Business Bureau (BBB) since 2014, and has an A+ rating business rate for how it handled customer complaints. Best Egg also has an exceptionally high star rating for customer reviews. This is impressive, since the majority of BBB reviews for financial services companies are from customers leaving complaints – not praises.

Best Egg is also highly rated on Trustpilot, with the majority of customers rating the company as “excellent.” Satisfied customers mention great customer service, fast funding and affordable payments. Less happy customers mention poor communication and frustrations getting preapproved and later being denied.

Is Best Egg legit?

Best Egg is a legit lending platform. It offers loans through its partners, Cross River Bank and Blue Ridge Bank. It has an encrypted website and an industry-standard privacy policy that covers how your information is collected and used.

It has funded over $15 billion to its customers through more than 1.1 million loans to date. It also offers multiple ways to contact customer service — including phone, email, Facebook and Twitter.

Frequently asked questions

Is it hard to get a loan with Best Egg?

While Best Egg doesn’t have a stated minimum credit score requirement, online sources suggest it’s around 640 or higher. However, you can always prequalify with Best Egg – regardless of your credit score – without dinging your credit.

How long does Best Egg take to approve a loan?

Best Egg offers prequalification in minutes. Once your application is complete, funds could be available as soon as the next business day, or up to three days in some cases.

What rate discounts does Best Egg offer?

Best Egg states that you may be able to get a better rate with a debt consolidation loan or a home improvement loan. It’s not clear if it offers an autopay discount, so be sure to ask when setting up your loan.

Is Best Egg a direct lender?

No. Best Egg is a lending platform that offers personal loans through its bank partners, Cross River Bank and Blue Ridge Bank.

Can Best Egg pay off my creditors directly?

Yes, Best Egg can pay your creditors directly. This can save you the effort of having to send funds out of your bank account.

How do I contact Best Egg?

You can contact Best Egg by calling (855) 282-6353 Monday to Thursday, 8 a.m. to 10 p.m. ET, Friday 8 a.m. to 8.p.m. ET, and on Saturday from 9 a.m. to 6 p.m. ET. You can also send an email to loan_assistance@bestegg.com.

*Trustpilot TrustScore as of December 2022. Best Egg loans are personal loans made by Cross River Bank, a New Jersey State Chartered Commercial Bank, Member FDIC, Equal Housing Lender or Blue Ridge Bank, N.A., Member FDIC, Equal Housing Lender. The Best Egg Credit Card is issued exclusively by First Bank & Trust, Member FDIC, Brookings SD pursuant to a license by Visa International. Visa is a registered trademark, and the Visa logo design is a trademark of Visa International Incorporated. “Best Egg” is a trademark of Best Egg Technologies, LLC. Offers may be sent pursuant to a joint marketing agreement between Cross River Bank, Blue Ridge Bank, N.A. and/or First Bank & Trust and Marlette Marketing, LLC, a subsidiary of Best Egg, Inc. The term, amount, and APR of any loan we offer to you will depend on your credit score, income, debt payment obligations, loan amount, credit history and other factors. Your loan agreement will contain specific terms and conditions. About half of our customers get their money the next day. After successful verification, your money can be deposited in your bank account within 1-3 business days. The timing of available funds upon loan approval may vary depending upon your bank’s policies. Loan amounts range from $2,000– $50,000. Residents of Massachusetts have a minimum loan amount of $6,500 ; Ohio, $5,001; and Georgia, $3,001. For a second Best Egg loan, your total existing Best Egg loan balances cannot exceed $100,000. Annual Percentage Rates (APRs) range from 8.99%–35.99%. The APR is the cost of credit as a yearly rate and reflects both your interest rate and an origination fee of 0.99%–8.99% of your loan amount, which will be deducted from any loan proceeds you receive. The origination fee on a loan term 4-years or longer will be at least 4.99%. Your loan term will impact your APR, which may be higher than our lowest advertised rate. You need a minimum 700 FICO® score and a minimum individual annual income of $100,000 to qualify for our lowest APR. For example: a 5‐year $10,000 loan with 9.99% APR has 60 scheduled monthly payments of $201.81, and a 3‐year $5,000 loan with 7.99% APR has 36 scheduled monthly payments of $155.12. To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents. Best Egg products are not available if you live in Iowa, Vermont, West Virginia, the District of Columbia, or U.S. Territories. TO REPORT A PROBLEM OR COMPLAINT WITH THIS LENDER, YOU MAY WRITE OR CALL– Operations Manager, Email: crt-resolutions@bestegg.com, Address: P.O. Box 42912, Philadelphia, PA 19101, Phone: 1-855-282-6353. This lender is licensed and regulated by the New Mexico Regulation and Licensing Department, Financial Institutions Division, P.O. Box 25101, 2550 Cerrillos Road, Santa Fe, New Mexico 87504. To report any unresolved problems or complaints, contact the division by telephone at (505) 476-4885 or visit the website https://www.rld.nm.gov/financial-institutions/

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Bethany Finder

Editor, Banking

Hi there, looking for more information? Ask us a question.

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Ellen

August 14, 2017

I am looking for a loan for $4500. I have fair credit. I have been turned down before for a loan but if granted the $4500 loan it will be paid back to you within the month


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mariaghan Finder

August 14, 2017

Hi Ellen,


As a friendly reminder, we do not represent Best Egg or any of the companies that we feature on our pages.


You may want to contact Best Egg directly should you want to apply for a loan with them.


For other options, you may check our page on Personal Loans.


Cheers!

Maria


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Debbie

April 12, 2017

Does Best Egg report to all 3 credit bureau and if so how often do they report?


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Harold Finder

July 09, 2017

Hi Debbie,


Thank you for your inquiry.


While we do not represent any company that we feature on our pages, we can offer you general advice. With regard to this matter, you may want to try to clarify this directly with the lender. Meanwhile, please read more about how you can request your credit score to know more about your creditworthiness.


I hope this information has helped.


Cheers,

Harold


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