US-based users can no longer trade on Poloniex, and have until 15 December 2019 to withdraw their assets.
To do so, they should go to the new and separate Poloniex USA website to make a withdrawal.
If you're looking for a cryptocurrency exchange in the USA, you may want to consider one of the exchanges like Poloniex listed below.
Based in San Francisco, Poloniex has quickly emerged as one of the world’s leading digital currency exchanges. The platform not only allows you to exchange cryptocurrency but also to trade on margin – something rarely offered in the cryptocurrency market.
Finder Score
★★★★★Poloniex supports over 371 cryptocurrencies. In total, Poloniex carries 18 of the top 20 cryptos by market cap.
Popular assets on Poloniex| Transaction type | Fee |
|---|---|
| Deposit funds | None |
| Withdraw funds | Fees vary |
Before you can even get started trading on Poloniex, you have to go through the rigorous verification process (which usually involves providing proof of identification). This can take time. The reason for this is Poloniex's commitment to certifications and compliance with regulations and insurers.
Poloniex came under fire after a major security breach wiped out more than 12% of its bitcoin. Since the 2014 hack, the broker has been slowly rebuilding its reputation on the security front.
On the face of it, Poloniex has sound security protocols given that the vast majority of its customer deposits are stored offline.
Poloniex also runs auditing programs 24 hours a day, 7 days a week, 365 days a year. It’s their job to report and block any suspicious activity.
Like other exchanges, Poloniex enables 2-factor authentication, which can greatly enhance the security of your account.
The topic of privacy is subject to much more debate, as you will be required to dole out a lot of personal details when going for Level 2 verification.
All centralised exchanges, including Poloniex, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.
Ledger Nano X Wallet |
Trezor Model T Wallet |
SafePal S1 Wallet |
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Supported assets 5,500+ |
Supported assets 1,000+ |
Supported assets 30,000+ |
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Price (USD) $149 |
Price (USD) $149 |
Price (USD) $49.99 |
See more of the best crypto wallets
Although Poloniex is said to offer extensive customer support, feedback on its support team has been largely negative. Complaints about long response times and withdrawal issues have been especially harsh.
That being said, the platform has a ticketing system and email support for existing account holders only.
Whether products shown are available to you is subject to individual provider sole approval and discretion in accordance with the eligibility criteria and T&Cs on the provider website.
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How can I trust a financial service provider without any customer sewrvice level? The service level has never been great, but now the service advisers literally seems absent, formerly they just have been anonymous. Do not entrust your money to any financial service provider that does not count with at least an accessible, transparent and responsive customer service desk: automated response, no phone number, no concrete address…
Hi David,
Thanks for contacting Finder and thank you for your review.
I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention.
Kind Regards,
Faye
Can i buy stellar from Poloniex with USD?
Hi Johnny,
Thanks for your inquiry.
As of today, Poloniex can only trade Stellar with other cryptocurrencies. Here are other ways to buy Stellar. Check out that page to learn more.
Hope this information helps
Cheers,
Arnold
I’m from Kosovo-Albania, If I open account with my adress, will be available to exchange and to buy and sell from that account?
Regards,
Hi Aqlys,
Thanks for your inquiry
Yes, you may. This platform offers unique features for analyzing the crypto market and executing trades.
Poloniex does not operate on fractional reserves. This means that any funds you put into the exchange are only used to facilitate trades on your account.
Please feel free to check the page above for more information.
Hope this information helps
Cheers,
Arnold