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Crypto.com review 2023

Crypto.com offers safe ways to buy, sell and earn digital assets.

2.8 ★★★★★ (76 reviews) Write a review

Disclaimer: This page is not financial advice or an endorsement of digital assets, providers or services. Digital assets are volatile and risky, and past performance is no guarantee of future results. Potential regulations or policies can affect their availability and services provided. Talk with a financial professional before making a decision. Finder or the author may own cryptocurrency discussed on this page.

Our verdict

Crypto.com is a good choice for both beginner and experienced cryptocurrency investors.

The exchange supports almost 300 crypto assets and enables you to trade these assets at relatively low fees. And Crypto.com is one of the few major exchanges with an NFT marketplace.

The exchange’s intuitive interface and the numerous learning resources it provides help crypto newbies to feel comfortable getting their feet wet.

With that said, Crypto.com customer service has been reported to be lacking and its fiat withdrawal fees are high.

4.4

Finder Rating

★★★★★

Crypto.com pros and cons

About Crypto.com — company background

Launched in 2016, Crypto.com has become one of the largest cryptocurrency exchanges in the world, with over 10 million active users.

Starting as a crypto-only exchange, Crypto.com has evolved into a more comprehensive platform, offering crypto payments, borrowing and lending services, a non-custodial wallet, the Crypto.org blockchain with native CRO and an NFT marketplace.

To be at the forefront of mainstream adoption, the platform has invested millions in marketing, including negotiating deals with globally recognized sporting organizations and celebrities.

The exchange is headquartered in Hong Kong but is accessible all around the world.

Listed Crypto.com crypto exchange assets

Crypto.com supports over 311 cryptocurrencies, but some notable assets are missing. Namely, Lido Staked Ether, Toncoin and TRON, which are in the top 20 cryptos by market cap. In total, 17 of the top 20 cryptos are available on Crypto.com.

Popular assets on Crypto.com
supports
Bitcoin (BTC)
supports
Ethereum (ETH)
supports
Tether (USDT)
supports
BNB (BNB)
supports
XRP (XRP)
supports
USDC (USDC)
does not support
Lido Staked Ether (STETH)
supports
Dogecoin (DOGE)
supports
Cardano (ADA)
supports
Solana (SOL)
does not support
Toncoin (TON)
does not support
TRON (TRX)
supports
Polkadot (DOT)
supports
Polygon (MATIC)
supports
Litecoin (LTC)
supports
Shiba Inu (SHIB)
supports
Wrapped Bitcoin (WBTC)
supports
Bitcoin Cash (BCH)
supports
Chainlink (LINK)
supports
Dai (DAI)

Crypto.com fees

Deposit & withdrawals fees

Transaction type Fee
Deposit funds None
Withdraw funds Cryptocurrency: Fees vary

Crypto.com deposit methods

  • Bank transfer
  • Credit card
  • Cryptocurrency
  • Debit card
  • PayPal
  • Wire transfer
  • Apple Pay
  • Google Pay
  • SWIFT

How to sign up on Crypto.com exchange

Before you can even get started trading on Crypto.com, you have to go through the rigorous verification process (which usually involves proof of identification). This can take quite a long time. The reason for this is Crypto.com's commitment to certifications, and compliance with regulations and insurers.

  1. Get started
    After selecting the Get Started button, fill in the create account form.
  2. Set up payment
    Before you can start trading, you have to add your bank account to your Crypto.com account. There are several options to choose from, so choose the option most compatible.
  3. Provide identification
    Before you can make withdrawals and increase your transaction limits, you must submit proof of address and some additional identification. Use either a passport or a driver's license for this.
  4. Start trading
    After all that is processed, you're ready to trade on Crypto.com.

About Crypto.com app

The Crypto.com app hosts all of the features to get a user started with cryptocurrencies. Users can purchase cryptocurrencies directly using either a bank transfer or credit card. Alternatively, users can store fiat currency within the app's fiat wallet that can then be used to make purchases at any time.

In addition, for any user that acquires a Crypto.com Visa Card, all of the card details can be managed directly from within the app. Any cryptocurrencies held within the app can then be transferred to the exchange at no cost, and vice versa.

Picture not described

Is Crypto.com safe?

Crypto.com receives a 5-star trust rating. The rating is given based on multiple factors. The company’s zero hack history and the requirement for users to use secondary authentication when logging in are notable.
There have been multiple security audits performed by both internal and external audit teams. Crypto.com offers a large insurance fund to cover any potential losses due to security breaches, and its US bank is FDIC insured.

Past hacks. No hacks have ever taken place on Crypto.com.

Security audits. Crypto.com takes security seriously. Alongside implementing standard security features such as 2-factor authentication (2FA) and the cold storage of all digital assets, the exchange has also listed a bug bounty program on HackerOne. This provides rewards to those who spot gaps in the security of the platform. The company has also completed thorough audits of modules within the Crypto.com ecosystem. For example, the DeFi Swap module is a fork of the Uniswap decentralized exchange, which was originally audited by dApp.org.

However, before launch, DeFi Swap was also audited by Crypto.com’s internal security team. The exchange also makes sure that all protocols listed within the DeFi Swap feature have been fully audited and clear specific guidelines.

Insurance. Crypto.com has amassed a $750 million insurance fund to cover any losses sustained through damage or theft. This includes the recent addition of a $100 million direct insurance policy provided by Arch Underwriting at Lloyd’s Syndicate 2012 for its cold storage assets. For US residents, all USD deposits held on

Crypto.com are deposited into Metropolitan Commercial Bank, which is a member of the FDIC. All deposits made by US residents are therefore insured up to a value of $250,000.

Keeping your crypto secure

All centralized exchanges, including Crypto.com, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.

Ledger Nano X Wallet

Trezor Model T Wallet

Go to site
Go to site

Supported assets

5,500+

Supported assets

1,456+

Price (USD)

$149

Price (USD)

$219

Crypto.com customer support

Crypto.com offers several methods for customer support. These include a 24/7 live web chat, an email ticketing system, a customer service number, a detailed help center and social media platforms.

Although several methods are available, there are many negative reviews regarding these services. Poor reviews state it being hard to get fast customer support and that answers are unhelpful.

How to reach Crypto.com customer support

  • Contact form
  • Discord
  • Email
  • Facebook
  • Live chat
  • Phone
  • Telegram
  • Twitter

Whether products shown are available to you is subject to individual provider sole approval and discretion in accordance with the eligibility criteria and T&Cs on the provider website.

Name Product Deposit methods Fiat Currencies Cryptocurrencies Offer Disclaimer
KuCoin Cryptocurrency Exchange
OFFER
KuCoin Cryptocurrency Exchange
Bank transfer, Credit card, Cryptocurrency, Debit card, PayPal, P2P
USD, EUR, GBP, RUB, CNY, AUD, KRW, JPY, TRY, VND

743
cryptocurrencies

Sign up and get up to US$10 in rewards. Make trades to get up to US$500 in rewards. T&Cs apply.
Binance Cryptocurrency Exchange
Bank transfer, Credit card, Cryptocurrency, Debit card, P2P
USD, AUD, GBP, EUR, RUB, TRY, NGN, UAH, PHP, CZK & 60+ more

370
cryptocurrencies

Bybit Cryptocurrency Exchange
Bybit Cryptocurrency Exchange
Bank transfer, Credit card, Cryptocurrency, Debit card, P2P
USD, AUD, CAD, EUR, GBP, NZD, HKD, JPY, SGD, PHP

279
cryptocurrencies

Disclaimer: Highly volatile investment product. Your capital is at risk.
Gate.io Cryptocurrency Exchange
Bank transfer, Credit card, Cryptocurrency, Debit card
USD, EUR, GBP, HKD, SGD, AUD, CHF, MXN

1607
cryptocurrencies

eToro Cryptocurrency Trading
eToro Cryptocurrency Trading
Bank transfer, Credit card, Debit card, Neteller, Skrill
EUR, GBP, NZD, USD, AUD, HKD, SGD, CHF, NOK & 5+ more

78
cryptocurrencies

Disclaimer: Cryptoasset investing is highly volatile and unregulated in the UK and some EU countries. No consumer protection. Tax on profits may apply.
Kraken Cryptocurrency Exchange
Bank transfer, Credit card, Cryptocurrency, Debit card, Apple Pay, Google Pay, SWIFT
USD, EUR, CAD, AUD, GBP, CHF, JPY, AED

222
cryptocurrencies

OKX Cryptocurrency Exchange
Bank transfer, Cryptocurrency, iDEAL, PayPal, POLi, SEPA, Faster Payments (FPS)
USD, CNY, EUR, ARS, AUD, BGN, BRL, CAD, CHF, COP

338
cryptocurrencies

Coinmama Cryptocurrency Marketplace
Coinmama Cryptocurrency Marketplace
Bank transfer, Credit card, Debit card
USD, EUR, AUD, CAD, GBP, JPY

18
cryptocurrencies

Bittrex Global
Bittrex Global
Bank transfer, Credit card, Cryptocurrency, Debit card
USD, EUR

349
cryptocurrencies

CEX.IO Cryptocurrency Exchange
CEX.IO Cryptocurrency Exchange
Bank transfer, Credit card, Cryptocurrency, SEPA, Faster Payments (FPS), SWIFT
USD, EUR, GBP, CAD

145
cryptocurrencies

Disclaimer: Highly volatile investment product. Your capital is at risk.
Changelly Crypto-to-Crypto Exchange
Changelly Crypto-to-Crypto Exchange
Credit card, Cryptocurrency
USD, GBP, EUR, CAD, MXN, HKD, RUB, NZD, SGD, JPY & 40+ more

391
cryptocurrencies

Paybis Cryptocurrency Exchange
Paybis Cryptocurrency Exchange
Bank transfer, Credit card, Cryptocurrency, Debit card, Neteller, Skrill
EUR, GBP, USD, AUD, CAD, PHP, SGD, CHF, HKD, JPY & 30+ more

38
cryptocurrencies

US residents: Restricted in the following states - NY, CT, NM, WA, HI, AL, VT, FL, AK, NV.
Coinbase Digital Currency Exchange
Bank transfer (ACH), Credit card, Debit card, PayPal, Wire transfer
USD, EUR, GBP

256
cryptocurrencies

Bitfinex Professional Trading Exchange
Bitfinex Professional Trading Exchange
Credit card, Cryptocurrency, Bank Wire
USD, EUR, GBP, JPY

243
cryptocurrencies

Huobi Cryptocurrency Exchange
Huobi Cryptocurrency Exchange
AdvCash, Cryptocurrency, Wire transfer, SWIFT
GBP, USD, AUD, EUR, INR, BRL, KHR, CAD,CNY, NZD, RUB

606
cryptocurrencies

Bitstamp
Bitstamp
Bank transfer, Credit card, Cryptocurrency, Debit card, SEPA, Faster Payments (FPS)
USD, EUR, GBP

77
cryptocurrencies

ShapeShift
ShapeShift
Credit card, Cryptocurrency, Debit card, Banxa
-

50
cryptocurrencies

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Select an option to continue

Bybit Cryptocurrency Exchange

Bybit Cryptocurrency Exchange logo
  • Offers leverage and derivative trading
  • Supports EUR, GBP and CHF
  • Licensed to operate in all European countries
Go to site
Disclaimer: Highly volatile investment product. Your capital is at risk.
OFFER

KuCoin Cryptocurrency Exchange

KuCoin Cryptocurrency Exchange logo
  • Buy, sell and trade over 700 crypto assets
  • Supports 10 Asian fiat currencies
  • Offers crypto futures trading
Go to site

Kraken Cryptocurrency Exchange

Kraken Cryptocurrency Exchange logo
  • Buy, sell and trade over 200 crypto assets
  • Licensed to operate in 17 jurisdictions in Oceania
  • Supports AUD
Go to site

Binance Cryptocurrency Exchange (Not available to US users)

Binance Cryptocurrency Exchange (Not available to US users) logo
  • Supports over 300 crypto assets
  • Binance Pay enables users spend their crypto
  • Binance P2P supports multiple African fiat currencies
Go to site

Binance Cryptocurrency Exchange (Not available to US users)

Binance Cryptocurrency Exchange (Not available to US users) logo
  • Supports over 300 crypto assets
  • Binance Pay works with Credencial Payments to support crypto payments
  • Binance P2P supports five Latin American fiat currencies
Go to site

Bybit Cryptocurrency Exchange

Bybit Cryptocurrency Exchange logo
  • Supports leverage and derivative trading
  • Supports 300 spot trading pairs
  • Low-to-non-existent trading fees
Go to site
Disclaimer: Highly volatile investment product. Your capital is at risk.

Alternatives to Crypto.com

1 - 3 of 17
Name Product Deposit methods Fiat Currencies Cryptocurrencies Offer Disclaimer
OFFER
SoFi Invest Crypto
Bank transfer (ACH), Cash, Debit card, Wire transfer, Rollover or personal check
USD

22
cryptocurrencies

Win up to $100 in crypto with a qualifying first trade. T&Cs apply.
Finder Award
OFFER
eToro USA LLC Cryptocurrency Trading
Bank transfer, Debit card, PayPal, Wire transfer
USD

80
cryptocurrencies

Get $15 when you sign up and buy $100 of crypto. T&Cs apply.
Disclaimer: eToro USA LLC does not offer CFDs and makes no representation and assumes no liability as to the accuracy or completeness of the content of this publication, which has been prepared by our partner utilizing publicly available non-entity specific information about eToro. Your capital is at risk.
Finder Award
Kraken Cryptocurrency Exchange
Bank transfer, Credit card, Cryptocurrency, Debit card, Apple Pay, Google Pay, SWIFT, ACH online banking
USD, EUR, CAD, AUD, GBP, CHF, JPY, AED

230
cryptocurrencies

Disclaimer: Star ratings are only displayed for products with 10 or more reviews.
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