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Crypto.com is a good choice for both beginner and experienced cryptocurrency investors.
The exchange supports almost 300 crypto assets and enables you to trade these assets at relatively low fees. And Crypto.com is one of the few major exchanges with an NFT marketplace.
The exchange’s intuitive interface and the numerous learning resources it provides help crypto newbies to feel comfortable getting their feet wet.
With that said, Crypto.com customer service has been reported to be lacking and its fiat withdrawal fees are high.
4.4
Finder Rating
★★★★★
Supported cryptocurrencies
★★★★★
Transferring money or assets
★★★★★
Fees and costs
★★★★★
Ease of use
★★★★★
Customer service
★★★★★
Features
★★★★★
Staking/earn
★★★★★
Trustworthiness/security
★★★★★
How we rate our crypto exchanges and platforms
Finder's editors objectively assess each platform across a spectrum of performance metrics using a system of 1 to 5 stars, which are designed to help you assess a crypto platform's strengths and weaknesses. You can read our full methodology here.
Our rating and selection of the best crypto exchanges is based on the same criteria as our annual Crypto Trading Platform Awards, updated by our editorial team throughout the year to reflect changes in the market.
Crypto.com pros and cons
About Crypto.com — company background
Launched in 2016, Crypto.com has become one of the largest cryptocurrency exchanges in the world, with over 10 million active users.
Starting as a crypto-only exchange, Crypto.com has evolved into a more comprehensive platform, offering crypto payments, borrowing and lending services, a non-custodial wallet, the Crypto.org blockchain with native CRO and an NFT marketplace.
To be at the forefront of mainstream adoption, the platform has invested millions in marketing, including negotiating deals with globally recognized sporting organizations and celebrities.
The exchange is headquartered in Hong Kong but is accessible all around the world.
Listed Crypto.com crypto exchange assets
Crypto.com supports over 311 cryptocurrencies, but some notable assets are missing. Namely, Lido Staked Ether, Toncoin and TRON, which are in the top 20 cryptos by market cap. In total, 17 of the top 20 cryptos are available on Crypto.com.
Popular assets on Crypto.com
supports
Bitcoin (BTC)
supports
Ethereum (ETH)
supports
Tether (USDT)
supports
BNB (BNB)
supports
XRP (XRP)
supports
USDC (USDC)
does not support
Lido Staked Ether (STETH)
supports
Dogecoin (DOGE)
supports
Cardano (ADA)
supports
Solana (SOL)
does not support
Toncoin (TON)
does not support
TRON (TRX)
supports
Polkadot (DOT)
supports
Polygon (MATIC)
supports
Litecoin (LTC)
supports
Shiba Inu (SHIB)
supports
Wrapped Bitcoin (WBTC)
supports
Bitcoin Cash (BCH)
supports
Chainlink (LINK)
supports
Dai (DAI)
BTC
ETH
XRP
BCH
EOS
FET
LTC
ADA
XLM
NEO
DASH
VET
USDT
ETC
ICX
QTUM
BNB
OMG
ZIL
LSK
ONT
ZRX
SC
WAVES
MKR
DOGE
IOST
SNT
DGB
WTC
BAT
LRC
ELF
ARK
KMD
ARDR
KNC
GAS
BNT
LINK
POWR
HOT
MANA
RLC
REQ
THETA
STORJ
GTC
ANT
ENJ
BLZ
GNO
CRPT
RVN
MLN
DAI
STX
AMP
MOON
ATM
MDT
NMR
DOT
DAR
ARG
ONG
ATOM
IMX
GMT
UNI
SUPER
CHESS
XTZ
XYO
KRL
LBR
USDC
IOTX
MXC
ANKR
CRO
PLA
CELR
MATIC
TFUEL
ALGO
ONE
VRA
CHR
QNT
AERGO
LIT
LPT
HBAR
SNX
WAXP
IQ
WBTC
PAXG
SPA
VTHO
ZBC
NKN
OCEAN
STPT
CHZ
ARB
RAD
ARPA
RONIN
OP
NUM
APT
BOSON
XVS
COMP
ASTR
BAND
COS
OXT
KAVA
BAR
MBL
CKB
IRIS
BIFI
KLAY
OGN
KSM
COTI
CTSI
SOL
KDA
TRB
ALI
RPL
XSGD
TAUD
TCAD
TGBP
AR
BAL
DIA
UMA
YFI
CRV
HNT
SUSHI
SAND
RUNE
ORN
FIL
AAVE
ALPHA
CAKE
IDEX
INJ
NEAR
WEMIX
AUDIO
ROSE
KP3R
STRAX
AXS
UNFI
SLP
WOO
ACH
FIS
JUV
PSG
SKL
GRT
GLM
1INCH
ASR
GHST
OG
REEF
SFP
API3
BADGER
FLOW
POLS
POND
FXS
BOND
ACM
ALICE
PERP
ALCX
FORTH
RARI
XCH
ICP
CSPR
eGLD
SHIB
PRQ
CUDOS
ELON
FARM
LQTY
QUICK
MASK
AIOZ
VELO
FLUX
RNDR
CQT
MINA
AKT
XNO
ERN
CVX
JASMY
ILV
METIS
QI
HOD
C98
SPS
PENDLE
ACS
GALA
LDO
USDP
YGG
EFI
GAL
PUSH
RARE
ORCA
SDN
SPELL
MC
AGLD
DYDX
GEL
QRDO
MOVR
FLOKI
ENS
GODS
DERC
SCCP
UCH
VVS
BICO
BOBA
GMX
VOXEL
HIGH
RADAR
OSMO
FLR
RBN
JOE
OOKI
AURORA
TONIC
SYN
GARI
GLMR
ACA
MAGIC
LOKA
AXL
PYR1
T
PSTAKE
APE
SD
STG
BONE
FITFI
LUNC
LUNA2
GNS
MMF
POLYX
OLE
ETHW
MTD
FER
WLD
HFT
BEAT
RDNT
CANTO
BLUR
SUDO
PRIME
GRAIL
PEPE
SUI
ORDI
LMWR
LADYS
MAV
UNIBOT
VELODROME
ARKM
BRICK
CYBER
SEI
PYUSD
RSR2
FTM4
TRU (TrueFi)
AVAX3
Crypto.com fees
Deposit & withdrawals fees
Transaction type
Fee
Deposit funds
None
Withdraw funds
Cryptocurrency: Fees vary
Crypto.com deposit methods
Bank transfer
Credit card
Cryptocurrency
Debit card
PayPal
Wire transfer
Apple Pay
Google Pay
SWIFT
How to sign up on Crypto.com exchange
Before you can even get started trading on Crypto.com, you have to go through the rigorous verification process (which usually involves proof of identification). This can take quite a long time. The reason for this is Crypto.com's commitment to certifications, and compliance with regulations and insurers.
Get started After selecting the Get Started button, fill in the create account form.
Set up payment Before you can start trading, you have to add your bank account to your Crypto.com account. There are several options to choose from, so choose the option most compatible.
Provide identification Before you can make withdrawals and increase your transaction limits, you must submit proof of address and some additional identification. Use either a passport or a driver's license for this.
Start trading After all that is processed, you're ready to trade on Crypto.com.
About Crypto.com app
The Crypto.com app hosts all of the features to get a user started with cryptocurrencies. Users can purchase cryptocurrencies directly using either a bank transfer or credit card. Alternatively, users can store fiat currency within the app's fiat wallet that can then be used to make purchases at any time.
In addition, for any user that acquires a Crypto.com Visa Card, all of the card details can be managed directly from within the app. Any cryptocurrencies held within the app can then be transferred to the exchange at no cost, and vice versa.
Is Crypto.com safe?
Crypto.com receives a 5-star trust rating. The rating is given based on multiple factors. The company’s zero hack history and the requirement for users to use secondary authentication when logging in are notable. There have been multiple security audits performed by both internal and external audit teams. Crypto.com offers a large insurance fund to cover any potential losses due to security breaches, and its US bank is FDIC insured.
Past hacks. No hacks have ever taken place on Crypto.com.
Security audits. Crypto.com takes security seriously. Alongside implementing standard security features such as 2-factor authentication (2FA) and the cold storage of all digital assets, the exchange has also listed a bug bounty program on HackerOne. This provides rewards to those who spot gaps in the security of the platform. The company has also completed thorough audits of modules within the Crypto.com ecosystem. For example, the DeFi Swap module is a fork of the Uniswap decentralized exchange, which was originally audited by dApp.org.
However, before launch, DeFi Swap was also audited by Crypto.com’s internal security team. The exchange also makes sure that all protocols listed within the DeFi Swap feature have been fully audited and clear specific guidelines.
Insurance. Crypto.com has amassed a $750 million insurance fund to cover any losses sustained through damage or theft. This includes the recent addition of a $100 million direct insurance policy provided by Arch Underwriting at Lloyd’s Syndicate 2012 for its cold storage assets. For US residents, all USD deposits held on
Crypto.com are deposited into Metropolitan Commercial Bank, which is a member of the FDIC. All deposits made by US residents are therefore insured up to a value of $250,000.
Keeping your crypto secure
All centralized exchanges, including Crypto.com, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or
hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.
Crypto.com offers several methods for customer support. These include a 24/7 live web chat, an email ticketing system, a customer service number, a detailed help center and social media platforms.
Although several methods are available, there are many negative reviews regarding these services. Poor reviews state it being hard to get fast customer support and that answers are unhelpful.
How to reach Crypto.com customer support
Contact form
Discord
Email
Facebook
Live chat
Phone
Telegram
Twitter
Whether products shown are available to you is subject to individual provider sole approval and discretion in accordance with the eligibility criteria and T&Cs on the provider website.
James Hendy is a writer for Finder. After developing a keen interest in traditional financial investing, James transitioned across to the cryptocurrency markets in 2018. Writing for cryptocurrency exchanges, he has documented some of the key blockchain technological advancements. James has a Masters of Science from the University of Leeds and when he isn't writing, you will either find him down at the beach, reading (coffee in hand) or at the nearest live music event.
Learn about BitFinex cryptocurrency exchange where you can buy and sell 100+ coins and tokens. Discover features, fees and more in Finder’s BitFinex review.
Check out our complete review of Coinbase to see if it’s safe, weigh up pros and cons, compare fees and learn what you can do on it beyond simply buying cryptocurrency.
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