Review: Crypto.com cryptocurrency app and exchange

Buy, sell, trade and access a wide range of services and features on this complete crypto platform.

  • Great as a complete all-in-one cryptocurrency platform.
  • Not so great for self-custody of funds.

See our full list of pros and cons below.

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21

Fiat currencies

125

Cryptocurrencies

Details

Product Name Crypto.com App
Fiat Currencies USD, AUD, CAD, CHF, EUR, GBP, NZD, SGD, JPY, ZAR & 9+ more
Cryptocurrencies BTC, LTC, ETH, CRO, ENJ, BAT, PAX, USDC, OMG, KNC & 113+ more
Deposit Methods Credit card
Cryptocurrency
PayPal
TransferWise
SEPA
Trading Fee Maker: 0.04-0.20%
Taker: 0.10-0.20%
Deposit Fees None
Withdrawal Fees Cryptocurrency: Fees vary
Disclaimer: This information is not financial advice or an endorsement of cryptocurrency or any specific provider, service or offering. Cryptocurrencies are highly volatile and high risk. Do your own research and seek financial advice before buying. Please check with providers if their services are available in your state.

Compare Crypto.com against other exchanges

See how Crypto.com compares against popular exchanges on fiat currency support, deposit methods and number of supported cryptocurrencies.

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What is Crypto.com?

Crypto.com is intended to be a complete cryptocurrency platform, made up of many connected products and services. The three main parts are:

  • The Crypto.com app. The heart of Crypto.com is a mobile app, available for iOS and Android. Downloading the app allows you to access the full Crypto.com ecosystem. When you hold cryptocurrency in your account, you can access the full range of Crypto.com services, but it also means that you’re entrusting your funds to Crypto.com.
  • The non-custodial Crypto.com wallet. This is a separate wallet, which can be downloaded as a completely separate app. This wallet lets you take personal control of your private keys, but you won’t be able to access all the Crypto.com services through it. However, you can link this wallet to your main Crypto.com account to easily transfer funds between them.
  • The Crypto.com exchange. This is a crypto-to-crypto exchange. You can sign up for the exchange separately, or log into it with your Crypto.com app account. You will need to have a Crypto.com app account to access all the benefits of the exchange, such as special promotions.

You only need to download the main Crypto.com app to get started and to get access to the exchange and additional services which may include:

  • The Crypto.com CRO Visa card. Use the app to seamlessly convert crypto to USD, and load it onto your Crypto.com Visa card for easy spending. Earn rewards by spending with your Crypto.com card.
  • Crypto.com Earn. Earn up to 6.5% on cryptocurrency holdings, such as BTC, or up to 12% on stablecoins such as USDT.
  • Crypto.com Invest. Set up your account to practice automated trading strategies and (hopefully) grow your portfolio. A minimum of 5,000 CRO is required to access this service and the fee is 9% of your profits.

Across all of these services, you can get substantial benefits (such as higher returns and more rewards from your card) by staking the CRO cryptocurrency. The Crypto.com exchange, on the other hand, uses CRO staking for its rewards instead.

Where are these features available

You may not be able to access all features. As of February 18, 2021:

  • Crypto.com lending is not available to residents of Hong Kong, Singapore, Switzerland, Malta or the United States.
  • Crypto.com CRO Visa Cards are only being shipped in the United States, Europe, Singapore and Canada.

What is CRO staking and how does it work?

To use the features of Crypto.com to their fullest extent, you can “stake” some of the Crypto.com CRO cryptocurrency. When a sufficient number of CRO tokens are staked, you get lots of additional benefits in the app.

Staking means locking tokens up for a six-month period, during which you will be unable to move, sell or use them. After this period is up, you’re able to withdraw the tokens as usual, but you might lose your extra benefits if those withdrawals put you below the required threshold for those benefits.

On the plus side, your tokens earn 6% to 8% interest while staked.

At the time of writing, staking benefits start when a user deposits any amount of CRO above 0. Staking just 1 CRO token entitles a user to a 0.1% Taker rate on trades. Benefits then incrementally increase proportional to the amount staked. The next level of benefits is acquired when more than 1000 CRO tokens are staked. These may be subject to change as the value of CRO tokens changes.

When using the Crypto.com exchange (rather than the app), you can get benefits from staking CRO.

Staking on Crypto.com

What are the benefits of staking CRO?

Staking can offer benefits across the spectrum of Crypto.com services.

  • In the Crypto.com app: Receive airdrops from new token listings based on the amount of CRO staked and earn interest on staked tokens. Get up to 8% back annually at 5,000 CRO staked.
  • In Crypto.com Earn: Earn additional interest.
  • For the CRO Visa card: Access higher card tiers by having CRO staked as you order your card. Higher card tiers have better benefits and features. These benefits are decreased if your staked amount drops below the threshold for that card tier, but even so, higher card tiers will still give better benefits than lower card tiers.
  • VIP access: You can get a bundle of exclusive benefits starting at 5,000 CRO staked, including priority customer service, OTC trading and access to the Crypto.com Invest automated trading system.

How to stake CRO: A step-by-step guide

  1. Buy CRO. You can do this through Crypto.com or at one of the many other exchanges that sells CRO.
  2. Deposit the CRO into your Crypto.com app account if it’s not already there.
  3. Tap the Card icon in the bottom right corner.
  4. Select the CRO Visa card of your choice.
  5. Tap the “Stake CRO” button and follow the on-screen instructions.

You can start exploring the Crypto.com ecosystem by going to the site and downloading the app, or read on to learn more about Crypto.com, how it works and some of the risks to be aware of when using it.

Go to Crypto.com's website

What fiat and cryptocurrencies are supported?

  • Supported fiat currencies: USD, AUD, CAD, CHF, EUR, GBP, NZD, SGD, JPY, ZAR & 9+ more
  • Supported cryptocurrencies: Approximately 125 cryptocurrencies

Which payment methods are accepted?

  • Credit card
  • Cryptocurrency
  • PayPal
  • TransferWise
  • SEPA
Go to Crypto.com's website

Fees and services at Crypto.com

The information below is accurate as of February, 2021. All prices in US dollars.

Crypto.com app

You can buy crypto directly through the app with a debit or credit card, but it will typically be more cost-effective to make a fiat deposit and then use that to buy crypto within the app.

Transaction typeFee
Buying with a debit or credit card2.99%
Exchanging fiat for crypto within your accountFree
Deposits and withdrawals (SEPA and ACH)Typically free
Deposits and withdrawals (SWIFT)Varying bank transfer fees may apply
TransferWise/PayPalThe usual TransferWise and PayPal fees
Cryptocurrency transfers to other app usersFree
Cryptocurrency transfers to external wallet addressesNetwork fees apply

Crypto.com exchange

30-day trading volume (USD)Maker/taker fee
$0 to $250,0000.1%/0.16%
$250,001 to $1,000,0000.09%/0.15%
$1,000,001 to $20,000,0000.08%/0.14%
$20,000,001 to $100,000,0000.07%/0.13%
$100,000,001 to $200,000,0000.06%/0.12%
$200,000,001+0.04%/0.1%

Discounts for staking CRO tokens
You can receive trading fee discounts by staking CRO tokens.

Staked amountTrading fee discount
10,000+ CRO20%
50,000+ CRO40%
100,000+60%
500,000+70%
1 million+80%
5 million+90%
50 million+100%

What is Crypto.com’s The Syndicate promotion?

Periodically, the Crypto.com exchange holds a special promotion called “The Syndicate” where it exchanges other cryptocurrencies for CRO at half their current market price. This is typically done when a new cryptocurrency is listed on the exchange.

To participate, exchange users “pledge” (lock up) a certain amount of CRO for a chance of receiving twice as much of another cryptocurrency as that CRO is worth, up to varying maximum amounts. Any unused CRO pledge is returned at the end.

Crypto.com Earn and Invest

You can allot cryptocurrencies to the Earn section of the app to earn interest from them. To do this, select Earn from the main menu and decide which cryptocurrency you want to deposit.

The returns and limits vary depending on the cryptocurrency you’re depositing, whether you choose a fixed term or a flexible deposit and whether you are staking CRO.

The table below shows a partial selection of the cryptocurrencies you can deposit and the interest earned as of February 18, 2021, without and with staking CRO respectively.

Coins depositedInterest apy (flexible)Interest apy (1-month term)Interest apy (3-month term)
DAI, TUSD, TAUD, TCAD, TGBP, USDC, USDT6% to 8%8% to 10%10% to 12%
BTC1.5% to 2%3% to 4.5%4.5% to 6.5%
ETH2.5% to 3.5%3.5% to 4.5%4.5% to 5.5%
LTC.5% to 1%1% to 2%2% to 3%
XRP.5% to 1%1% to 2%2% to 3%

While Crypto.com Earn pays fixed rates, Crypto.com Invest is another way of potentially growing your portfolio. 5,000 CRO staked is required to access it. With this, you can put funds into automated investment strategies, choosing between conservative, balanced and growth portfolios.

Eligibility and what else you should know about Crypto.com Earn

  • Interest is paid daily, in the same type of cryptocurrency as you’ve deposited.
  • The minimum deposits vary by cryptocurrency, but are roughly around $200 equivalent in most cases.
  • The maximum deposits vary by CRO staked, starting at $500,000 and capping out at $2 million.
  • Depositing CRO into your Earn account does not count as CRO staking.
  • You can have multiple deposits going at the same time as long as the total does not exceed the maximum limits.
  • Crypto.com Earn is not available to citizens and residents of Hong Kong, Switzerland or Malta.
  • PAX/TUSD/TAUD/TCAD/TGBP/USDC are not supported for Singapore users.
  • USDT is not supported for US users.
  • EOS, XLM and XTZ are not supported for the following US states: Alabama, Connecticut, Georgia, Hawaii, Idaho, Louisiana, New Mexico, North Carolina, Oregon, Vermont and Washington.

Crypto.com Visa card

The Crypto.com CRO Visa card is a metal prepaid card that can be periodically topped up, making it easier and more rewarding to spend cryptocurrency. When topping up, your crypto is converted to USD (at current exchange rates, with no fees) and loaded onto the card.

The card can be used anywhere a Visa prepaid card can be used. CRO rewards are earned on almost every type of transaction. And even though the card is loaded with USD, you can get interbank exchange rates — meaning no extra cost — on all uses, up to the interbank exchange rate monthly limit for each card.

The card is free, but the type of card you receive and the perks you get depend on how much CRO you stake.

You can unstake your CRO after the six-month period, but your card rewards will be decreased. The table below shows some, but not all, of the benefits of each card tier while staking the required amount of CRO.

CRO stake required400,00040,0004,000400None
Card tierObsidian

MCO Black Card

Icy White & Frosted Rose Gold
MCO Silver Card
Royal Indigo & Jade Green

MCO Green Card

Ruby Steel

MCO Red Card

Midnight Blue

MCO Blue Card

CRO rewards on spending8%5%3%2%1%
LoungeKey airport lounge accessYes, +1 guestYes, +1 guestYes
No-fee monthly ATM withdrawal limit (2% thereafter, USD)$1,000$1,000$800$400$200
Interbank exchange rate monthly limit (0.5% thereafter, USD)Unlimited$20,000$10,000$4,000$2,000

To get your CRO Visa card:

  1. Sign up for the Crypto.com app and complete verification.
  2. Deposit your CRO into your app wallet.
  3. Tap the card icon in the bottom right.
  4. Choose your card.

How fast will my funds be available?

Fiat deposits/withdrawals

Clock icon for transfer speed

Within minutes

Fiat deposits and withdrawals may take up to a week for certain transfer types, such as an international bank wire, but for all supported fiat currencies, there are considerably faster and cheaper methods available.

Cryptocurrency transfers

Clock icon for transfer speed

Within minutes

Cryptocurrency transfers to other Crypto.com app users are instant, while transfers to and from outside wallet addresses will typically take a few minutes, depending on the cryptocurrency.

Is Crypto.com safe to use?

  • Regulation. Crypto.com takes steps to operate in compliance with regulations around the world. These include anti-money laundering and KYC obligations common everywhere, as well as more specific concerns that may apply to certain products or in certain areas, like risk disclosures, disclaimers or restrictions on certain products. Fiat currency in your Crypto.com account is held by custodian bank accounts and US residents benefit from FDIC insurance for those funds. The cryptocurrency side of things is still largely unregulated though. Like other exchanges, you’re taking a leap of faith when depositing cryptocurrency on Crypto.com, and you may have no recourse if something happens to those funds.
  • Verification process. Crypto.com is strict about verification for all users, and it is required as part of the signup process. Fortunately, it’s usually fast and easy as long as your phone has a camera and you have identification such as a driver’s license or passport.
  • Security features. According to Crypto.com, all user cryptocurrency is held offline in cold storage where possible, through Crypto.com’s partnership with Ledger. These funds are covered with a $100 million policy. Elsewhere, cryptocurrency deposits are protected with other insurance policies, multi-signature wallets and fiat currencies that are held by bank custodians. The app has been audited by external security firms, two-factor authentication is required and external addresses need to be whitelisted from within the app before crypto can be sent there from your account.

Despite its prominence now, circumstance gave Crypto.com a mixed reputation in its early years, and from around 2017 to early 2019, many people accused it of being a scam. Since then it’s proven many of its detractors wrong.

Still, it’s good common sense to exercise caution whenever a platform offers such high returns without it necessarily being clear where all the money is coming from or how sustainable it is.

Compare alternatives to Crypto.com

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Cryptocurrencies

BTC, BCH, BSV, ADA, DOGE, EOS, ETC, FIL, XLM, ZEC & 50+ more

Deposit method

Bank transfer (ACH), Credit card, Debit card, PayPal, Bank transfer (SEPA)

Trading fee

Fees vary

Withdraw fees

Instant Card Withdrawal: Up to 1.5% of the transaction plus a minimum of $0.55
Outgoing Wire Transfer: $25
Fees vary by location and payment method.

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Cryptocurrencies

BTC, ETH, BCH, XLM, DASH, LTC, ADA, ETC, NEO, EOS & 10+ more

Deposit method

Wire transfer, Online banking

Trading fee

Fees vary

Withdraw fees

None. Minimum withdrawal amount is $50.

How do I create a Crypto.com account?

    1. Go to the Crypto.com website.
    2. Go to the app store links or scan the QR code on the home page.
    3. Download the app to your phone.

Once you’ve downloaded the app on your phone, start the app and follow the prompts to verify your identity.

Go to Crypto.com's website

What else do I need to know about Crypto.com?

Crypto.com began life in 2017 as a project called Monaco, under CEO Kris Marszalek who previously headed up online deals site Ensogo, which triggered fraud investigations and left some users out of pocket when it went bankrupt. Marszalek says he was only brought into Ensogo at the last minute in an ultimately unsuccessful effort to turn it around.

The Monaco ICO quickly raised $25 million by selling the CRO coin under the promise of delivering Visa-branded cryptocurrency cards and creating a realistic crypto-based competitor to banks.

However, it missed several deadlines and disgruntled ICO speculators started accusing it of being a scam. Scam allegations grew louder when Monaco purchased the Crypto.com domain name in 2018, reportedly at the cost of $12 million, when only a handful of cards had been delivered and only the bare bones of the app had been created. The creation of a new token at that time, CRO, caused further rifts.

Since then, however, it’s grown rapidly, solidly delivered on its original promises, grown to a user base of more than 2 million people and become one of the most comprehensive crypto platforms in the world.

Although Crypto.com appears to have proven its accusers wrong, it’s important to remember that cryptocurrencies are still volatile and largely unregulated.

Crypto.com partnerships

In 2021, the platform has placed a high priority on securing sponsorship deals with sports teams globally. Through sponsorship and partnership deals, Crypto.com is able to advertise the brand to millions of fans that may not otherwise be aware of cryptocurrencies and the platform.

Early in 2021, the platform agreed to sponsor the return of the Aston Martin Cognizant Formula One Team. The team, which had been away from racing for 60 years, made a return to the sport for the 2021/2022 season. The multi-year deal will ensure Crypto.com branding is on both the car and team member uniforms.

The platform followed sponsorship with Aston Martin by securing a partnership deal with the wider Formula One organization. The deal allows Crypto.com to be the inaugural partner of the new Sprint Series, alongside having branding on trackside billboards around each Grand Prix circuit.

The latest sporting sponsorship was secured in July 2021, when the platform announced a working partnership with the Ultimate Fighting Championship (UFC). The cryptocurrency exchange is now the official Global Fight Kit partner, which means Crypto.com branding will be visible on all kits worn by the professional fighters and their respective teams. The advancement of sponsorship deals such as these should greatly increase the visibility of both the Crypto.com brand and cryptocurrencies in general.

In a nutshell

Pros

  • Complete crypto platform
  • High speed exchange with competitive fees
  • Frequent promotions
  • Lets you earn returns on deposits
  • Crypto-powered rewards card

Cons

  • Getting the most out of it requires CRO or CRO staking
  • It has a convoluted two token system
  • Lack of transparency in where its funding comes from

Frequently asked questions

Go to Crypto.com's website
Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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