3

Fiat currencies

10

Cryptocurrencies

Details

Product Name Ziglu
Fiat Currencies GBP, EUR, USD
Cryptocurrencies BTC, ETH, LTC, BCH, XTZ, ADA, LINK, DOGE, DOT, SOL & 1 more
Deposit Methods Credit card
Debit card
Apple Pay
Google Pay
Trading Fee 1.25% for buying or selling cryptocurrency
Deposit Fees No deposit fees
Withdrawal Fees No withdrawal fees

Overview of Ziglu

UK-based Ziglu is a crypto exchange platform set up to cater to novice investors. It enables account holders to hold and trade fiat currencies and cryptocurrencies, all operated through a mobile app. It is one of the few cryptoasset firms to have FCA registration and is authorised by the UK financial watchdog for the issue of electronic money and the provision of related payment services. It charges a single exchange fee with no hidden spreads or margins, and gives users the opportunity to earn a return through its Sterling Boost and Bitcoin Boost accounts. Its glow in the dark debit #PowerPink debit card makes an impression as a new way to use your crypto investments. Overall, Ziglu is a refreshingly upfront and transparent crypto exchange with some interesting add-ons.

  • If this is your first exchange: You will find a slick, well-built platform that has a transparent fee structure. Additional extras like the debit card and Boost accounts will also allow you to test the cryptobanking waters.
  • If you’re switching exchanges: The lack of hidden spreads and margins means you know what fees you are paying with Ziglu. This comes at the expense of only a limited range of coins to invest in and a relatively small feature set.

Pros and cons of Ziglu

Pros

  • Transparent trading fees with no hidden spreads or margins
  • No deposit/withdrawal fee
  • FCA-registered and UK-based
  • Opportunity to earn a stablecoin or Bitcoin yield with the Boost account

Cons

  • Limited number of currencies to invest in
  • You could find cheaper trading fees elsewhere
  • No FSCS protection
  • No option to hold your Ziglu-bought crypto in an external wallet (Ziglu holds it in custody for you – which might put off a purist)

Verdict: Is Ziglu any good?

Ziglu’s legitimacy might appeal to more wary investors interested in dipping a toe into crypto. Seasoned crypto veterans are likely to be frustrated by the shortage of coins available to trade, and might value lower fees over a slick user experience. The platform has some interesting add-ons but doesn’t have an extensive crypto ecosystem. Therefore, it very much caters to novice crypto investors who are looking for an upfront and user-friendly experience in which to learn about buying and selling cryptocurrencies.

What to know about Ziglu

If you are someone who wants to just see what buying or selling crypto is all about, the Ziglu provides a platform with a feeling of legitimacy in order to find your feet in the world of cryptocurrencies. As one of the first FCA-registered exchanges, its digital bank services are authorised and regulated by the FCA. While crypto trading is its main focus, its debit card also lends itself to spending overseas, with competitive exchange rates and no fees.

Meanwhile, its Boost accounts offer a competitive return compared to some savings rates currently on the market. But remember, in the event that anything happens to Ziglu, there’s no FSCS protection (Financial Services Compensation Scheme) which would ordinarily pay compensation in the event that a financial firm goes bust.

Finder ratings

Supported cryptocurrencies★★★★★
Transferring money or assets★★★★★
Fees and costs★★★★★
Ease of use★★★★★
Customer service★★★★★
Features★★★★★
Staking / earn rating?★★★★★
Trustworthiness / security★★★★★
Overall score★★★★★

What is it like to use Ziglu?

Ziglu is a slick and well-built platform. It is easy to get started and provides a great user experience.

Does Ziglu have good customer support?

Ziglu offers several methods of customer support. This includes a chat feature within the app, which has a response time of under 10 minutes. You can also email or call the customer services team. Alternatively, you can visit the Help section which has a comprehensive amount of FAQs.

Support offeredWait times
EmailYesSame day
Live chatYes10 mins
ForumNoNo

List of services on Ziglu

Earning on Ziglu

With Ziglu, you have the opportunity to earn a stablecoin or Bitcoin yield with its “Sterling Boost” and “Bitcoin Boost” accounts. The Sterling Boost account pays 5% while the Bitcoin Boost account drops from 5% to 2%, as of 15 June 2022. Both offer instant and free access.

If you were to opt for the Sterling Boost account, when you move your funds from your cash account to the Boost account, your pounds sterling will be exchanged into a sterling stablecoin called TrueGBP. This is linked one-to-one to sterling, meaning its value is precisely tied to the value of sterling.

With the Bitcoin Boost account you transfer your Bitcoin holdings to the account, which Ziglu then puts to work. It partners with leading lending platforms which lend the Bitcoin to institutional investors. This can generate a return, which Ziglu passes back to you, but it also involves an additional degree of risk.

Mastercard debit on Ziglu

Ziglu’s ‘glow in the dark’ debit card can be used wherever Mastercard is accepted. Its ability to glow in the dark is nothing more than a gimmick, but what really stands out is the lack of fees when using the card overseas. That and the ability to block your card for online payments when you want or freeze it with one tap if you lose it.

Promotions on Ziglu

Ziglu uses its promotions to encourage others to get involved with cryptocurrency. It has a ‘Invite your friends’ scheme, where you can both receive £5 and there is no limit to how many referrals you can make. As part of its crypto gifting service, it is also giving customers the chance to win £2,000 of their favourite cryptocurrency.

Trust rating

Past Hacks

Ziglu has not had any past hacks.

Security Audits

Ziglu was one of the first cryptoasset firms to be registered on the FCA’s Financial Services register and has 5MLD registration (a legal anti-money laundering directive).

Insurance

Ziglu has an insurance program that sees each customer’s cryptocurrency holdings insured against cybercrime to a value of £50,000. All the cryptoassets purchases through Ziglu are held pooled together in offline custody by Ziglu, on its customers’ behalf.

Signing up on Ziglu

How does Ziglu compare?

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Crypto is unregulated in the UK; there's no consumer protection; value can rise or fall; tax on profits may apply.
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eToro UK Cryptoasset Investing
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EUR, GBP, NZD, USD, AUD, CAD, HKD, SGD, CHF, NOK & 5+ more

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Koinal lets you buy multiple cryptocurrencies instantly with Visa or Mastercard. 24/7 support and quick verification available on desktop or mobile.
Uphold Digital Money Platform
Bank transfer (ACH), Debit card, Google Pay
USD, GBP, AUD, EUR, CAD, CNY, JPY, SGD, INR, NZD

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Use the Uphold app to trade between 200+ cryptos and other assets in a single click.
Disclaimer: Star ratings are only displayed for products with 10 or more reviews.
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Cryptocurrencies aren't regulated in the UK and there's no protection from the Financial Ombudsman or the Financial Services Compensation Scheme. Your capital is at risk. Capital gains tax on profits may apply.

Cryptocurrencies are speculative and investing in them involves significant risks - they're highly volatile, vulnerable to hacking and sensitive to secondary activity. The value of investments can fall as well as rise and you may get back less than you invested. Past performance is no guarantee of future results. This content shouldn't be interpreted as a recommendation to invest. Before you invest, you should get advice and decide whether the potential return outweighs the risks. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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