Virgin uses its own network of super-fast fibre optic cables, offering speeds of up to 350Mbps.
What comes included with a Virgin business fibre broadband plan?
Every Virgin fibre broadband plan comes with the following as standard:
Wireless Hitron Router – Powerful wireless router, with 2.4GHz and 5GHz bands for speed and reach, and Wi-Fi Protected Setup (WPS) for a secure network.
Speeds up to 350Mbps – Virgin only offer the highest speed you can get, meaning that depending on where your office is you can get up to 350Mbps download speed.
No line rental – Most providers require that you rent the phone line when you pay for broadband. Virgin don’t charge you line rental as they use their own network.
Unlimited downloads – Virgin put no restriction on how much you can download, whichever plan you use.
At most 48 hour fault response time – Virgin offer fault response within either 24 or 48 hours, depending on the plan you choose.
What extra features can you bolt on to a Virgin fibre business broadband plan?
Virgin offer a number of handy extras that you can add on to your contract for an increased monthly charge.
Reduced fault response time
Increased upload speed
Cloud and mobile discounts – Get discounts on Office 365, Dropbox and 4G SIMs.
What is a 'static IP'?
Each device connected to the internet has an “Internet Protocol” address. These are normally “dynamic”, meaning they change over time, or with each connection to a network. A static IP address is always the same, and allows you to access more advanced internet features, such as running a server, hosting a website or setting up a Virtual Private Network (VPN) so your employees can access your server remotely.Most business broadband plans come with one or more static IPs, and you can generally pay extra to add more to your deal.
Other Virgin business options
In addition to the plans listed above, Virgin Media also offers a “leased line” service, meaning that over a particular range you can have your own private cable for your data and nobody else’s. This can provide even greater speeds (up to 1Gbps), but for a considerably higher price. The benefits of this service include a more reliable connection and symmetrical upload/download speeds.
What is Virgin good and bad at?
Great speeds. Virgin are leader of the pack when it comes to internet speed. All of these packages are fibre-optic.
Coverage. While most urban areas are covered by Virgin’s network, in the sticks you’re less likely to be able to choose Virgin.
As of September 2016, Virgin was one of seven companies to sign up for Ofcom’s ‘Voluntary Business Broadband Speeds Code of Practice’. This means that the companies must provide accurate, transparent information on business broadband services at point of sale, manage business customers’ speed problems, and allow customers to exit the contract without penalty if the speed falls below a certain threshold
Matthew Boyle is a banking and mortgages publisher at Finder. He has a 7-year history of publishing helpful guides to assist consumers in making better decisions. In his spare time, you will find him walking in the Norfolk countryside admiring the local wildlife.
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