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Luno cryptocurrency exchange – January 2020 review

Andrew Munro
Andrew Munro
Last updated:  

Luno aims to make buying bitcoin and Ethereum easy.

  • Great for simple purchases
  • Not so great for its unpredictable instant buy/sell fees

Check out our full list of pros and cons or read on.

8

Fiat currencies

3

Cryptocurrencies

Details

Product Name Luno Cryptocurrency Exchange
Fiat Currencies EUR, IDR, MYR, NGN, ZAR, SGD, UGX, ZMW
Cryptocurrencies BTC, ETH, BCH
Deposit Methods Bank transfer
Credit card
Debit card
Electronic Funds Transfer
Interbank GIRO
Trading Fee Maker: 0%
Taker: 0.20-1.00%
Deposit Fees Varies by payment method
Withdrawal Fees Fee varies
Disclaimer: This information should not be interpreted as an endorsement of cryptocurrency or any specific provider, service or offering. It is not a recommendation to trade.

Learn more about Luno

Fiat currencies & cryptos
Payment methods
Fees & limits
Security
How to sign up
Pros & cons
FAQs
Compare exchanges

Which fiat and cryptocurrencies are supported?

  • Supported fiat currencies: EUR, IDR, MYR, NGN, ZAR, SGD, UGX, ZMW
  • Supported cryptocurrencies: 3 cryptocurrencies
  • BTC
  • ETH
  • BCH

Which payment methods are accepted?

  • Bank transfer
  • Credit card
  • Debit card
  • Electronic Funds Transfer
  • Interbank GIRO
Go to Luno's website

What’s it like to use Luno?

1. Dashboard

You'll find everything you need on the dashboard after signing in.

2. Sending and receiving

You can send BTC and ETH to other Luno users through their email address, phone number or anywhere with a wallet address.

3. The market

Instantly buy and sell BTC or ETH. You can also go to the market to trade with others.

4. Help centre

Get answers to your questions at the Luno help centre.

‹ ›

Fees and limits

Platform trading fees

Trading type Fee
Instant buy/sell Varies – fees determined and shown prior to sale
BTC/EUR peer-to-peer trading fees 0% maker fee

0.25% taker fee
ETH/BTC peer-to-peer trading fees 0% maker fee

0.25% taker fee

Deposit and withdrawal fees

Luno doesn’t support British pounds, so when applicable, such as making a GBP deposit onto Luno, your funds will be converted to EUR at prevailing rates plus an exchange fee.

Deposit fees
Deposit method Fee
Debit/credit card deposit Free
SEPA transfer Free
Withdrawal fees
Withdrawal method Fee
SEPA transfer €0.30

Luno advises UK customers that you should only request withdrawals to your own regular bank accounts.

If you try to withdraw funds from Luno to a non-bank service provider such as a building society or to another service provider such as an international money transfer service, it might get caught in limbo.

Transaction fees

Transaction method Fee
Send or receive BTC by email or phone number Free
Send BTC by address Network fees
Receive BTC by address BTC 0.0002
Send ETH to address Network fees
Receive ETH to address Free

Limits

Trading limits
Limit type Limit
BTC/EUR instant buy/sell per transaction €1 minimum

€8,000 maximum
Number of transactions per day/week/month Unlimited
Deposit and withdrawal limits
Verification level Deposit and withdrawal limit
Level 1 €1,000 all time
Level 2 €5,000 per month
Level 3 €100,000 per month

How fast will my funds be available?

Deposits

Clock icon for transfer speed

Up to 48 hours

  • Euro deposits can take up to 48 hours to arrive in your account.
  • Bitcoin deposits will arrive within three confirmations (approximately half an hour)

Wallet transfers

Clock icon for transfer speed

From 1 minute to within 24 hours

Amounts less than 10 BTC or 20 ETH per 24 hours will typically be processed within a minute. Otherwise they’ll be processed in batches at the next sending time.

Sending times occur 4 times per day at 7am, 11am, 2pm and 4pm.

Withdrawals

Clock icon for transfer speed

Within 24 hours on cutoff times

Withdrawals are released three times a day, with the cut-off time for each withdrawal being an hour before release. For example, to make the 8am release time you have to request a withdrawal no later than 7am.

The daily cut-offs are 7am, 10am and 2pm, the release times are 8am, 11am and 3pm.

Withdrawals are only processed on business days.

Is Luno safe to use?

  • Regulation. Luno is a registered business (Company number 10388856) in the UK. Formerly known as BitX, its founders have a long history of calling for a safer and more tightly-regulated cryptocurrency industry.
  • Verification process. Luno offers several verification levels to suit different users. The level 0 verification prohibits trading and is the default after initial sign-up. To trade at all, users will need to confirm their mobile number and provide some basic details. The tiered verification level provides more flexibility to users, while still meeting Luno’s commitments to compliance.
  • Security features. Luno supports 2-factor authentication to better protect your account and stores most user funds in offline cold wallets. In addition, it uses multi-signature wallets when unlocking hot wallets, meaning at least two different parties hold separate parts of the key, and all are needed to unlock the wallets.

How do I create an account at Luno?

Go to Luno's website
Back to top

What else do I need to know about Luno?

Luno was founded in 2013, starting off in Cape Town, South Africa. Initially called BitX, it rebranded to Luno in 2017. By the start of 2018, Luno claims to have had over 2 million customers and to have processed over USD$5 billion.

It’s known for its goal to serve unbanked populations, facilitate lower-cost remittance payments and otherwise make it easy for people to unlock the practical applications of bitcoin. To this end, Luno has been a well-known and active voice in the regulatory development of the industry.

In a nutshell

Pros

  • Simple and straightforward. Luno can help people buy, sell and send BTC and ETH without fuss.
  • Easy transfers. Luno lets you send and receive BTC and ETH to and from other users for free, with email or phone number.
  • Tiered verification. The tiered verification structure helps keep sign-ups quicker.
  • Managed wallet. The built-in Luno wallet makes things simpler for first-time users.

Cons

  • Third-party wallet. By keeping your crypto on Luno, you’re entrusting it entirely to Luno. This can be risky if something goes wrong.
  • Batched transfers. Luno batches fiat transfers and large crypto transfers, which might slow things down and get in the way.
  • No GBP support. Luno doesn’t support pounds, so any deposits will have to be converted to euros en route, which might take a bite out of deposits.

Go to Luno's website
Back to top

Compare Luno against other exchanges

Table: shows partner brands and other brands, sorted by popularity
Name Product Deposit methods Fiat Currencies Supported Cryptocurrencies
BC Bitcoin Cryptocurrency Broker
BC Bitcoin Cryptocurrency Broker
Cryptocurrency
Bank transfer (SEPA)
SWIFT
Wire transfer
Faster Payments Service
GBP, EUR, USD, CAD, SGD, AUD, JPY, MXN
BTC, ETH, BCH, XRP, LTC, EOS, XLM, USDT, ADA, XMR, TRX and 50+ more
BC Bitcoin is a UK-based cryptocurrency brokerage that buys and sells more than 100 different cryptocurrencies.
Go to site
View details
eToro Cryptocurrency Trading & CFDs
eToro Cryptocurrency Trading & CFDs
Credit card
Debit card
Neteller
PayPal
Wire transfer
Online banking
EUR, GBP, NZD, USD, AUD, CAD, HKD, SGD, CHF, NOK & 4+ more
BTC, ETH, BCH, XRP, DASH, LTC, ETC, ADA, MIOTA, XLM & 5+ more
Disclaimer: Highly volatile investment product. Your capital is at risk. 75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

Copy the trades of leading cryptocurrency investors on this unique social investment platform.
Go to site
View details
Kraken Cryptocurrency Exchange
Kraken Cryptocurrency Exchange
Electronic Funds Transfer
Bank transfer (SEPA)
Wire transfer
Ethana Custody
USD, EUR, GBP, JPY, CAD, CHF
BTC, ETH, XRP, BCH, EOS, LTC, ADA, XLM, DASH, XMR & 20+ more
Buy, sell and trade a range of digital currencies on this high-liquidity exchange – suitable for beginners right through to advanced traders.

UK residents: In addition to normal crypto trading, Kraken offers margin lending. As this is a regulated activity which they are not authorised to offer in the UK, we advise you not to use this service. If you're interested in margin trading, see authorised providers.
Go to site
View details

Compare up to 4 providers

Frequently asked questions

Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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