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Luno cryptocurrency exchange – September 2023 review

Luno aims to make buying Bitcoin and Ethereum easy.

  • Great for simple purchases
  • Not so great for its unpredictable instant buy/sell fees

Check out our full list of pros and cons or read on.

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Crypto is unregulated in the UK; there's no consumer protection; value can rise or fall; tax on profits may apply.
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By

Andrew Munro

Updated

Fact checked

8

Fiat currencies

11

Cryptocurrencies

Details

Product Name Luno Cryptocurrency Exchange
Fiat Currencies AUD, EUR, GBP, IDR, MYR, NGN, ZAR, SGD, UGX, ZMW
Cryptocurrencies BTC, ETH, XRP, BCH, LTC, ADA, LINK, UNI, USDC, SOL & 2 more
Deposit Methods Bank transfer
Cryptocurrency
PayID
Debit/credit cards
Trading Fee Maker: 0%
Taker: 0.03-0.10%
Deposit Fees Free ($1.30 for amounts below $50)
Withdrawal Fees Free ($1.30 for amounts below $50)

Learn more about Luno

Fiat currencies & cryptos
Payment methods
Fees & limits
Security
How to sign up
Pros & cons
FAQs
Compare exchanges

Which fiat and cryptocurrencies are supported?

  • Supported fiat currencies: AUD, EUR, GBP, IDR, MYR, NGN, ZAR, SGD, UGX, ZMW
  • Supported cryptocurrencies: Approximately 11 cryptocurrencies

Which payment methods are accepted?

  • Bank transfer
  • Cryptocurrency
  • PayID
  • Debit/credit cards

What’s it like to use Luno?

1. Dashboard

You'll find everything you need on the dashboard after signing in.

2. Sending and receiving

You can send BTC and ETH to other Luno users through their email address, phone number or anywhere with a wallet address.

3. The market

Instantly buy and sell BTC or ETH. You can also go to the market to trade with others.

4. Help centre

Get answers to your questions at the Luno help centre.

‹ ›

Fees and limits

Platform trading fees

Luno trading fees get vary based on your total trade volume over the last 30 days. After hitting GBP £250,000 equivalent in 30-day trading volume you can start getting discounts.

30-day trade volumeMaker feeTaker fee
< GBP £250,0000%0.1%
GBP £250,000+0%0.09% – 0.03%

Deposit and withdrawal fees

Deposit fees
Deposit methodFee
Bank transferFree
Cryptocurrency depositFree (minus blockchain fees)
Withdrawal fees
Withdrawal methodFee
SEPA transferFree

Luno advises UK customers that you should only request withdrawals to your own regular bank accounts.

If you try to withdraw funds from Luno to a non-bank service provider such as a building society or to another service provider such as an international money transfer service, it might get caught in limbo.

Limits

Trading limits
Verification levelRequirementsLimits
Level 1Mobile number, basic personal details, selfieGBP £1,000 lifetime deposit/withdrawal limit
Level 2All the above plus government-issued IDGBP £5,000 monthly deposit/withdrawal limit
Level 3All the above plus proof of residential addressNo limits

How fast will my funds be available?

Deposits

Clock icon for transfer speed

Up to 48 hours

Deposit times vary depending on the currency and payment method. Bitcoin deposits are available in about half an hour, while credit and debit card deposits are typically available within minutes, as are GBP and SGD bank deposits. Other currencies will usually take one or two business days to arrive in your account.

Withdrawals

Clock icon for transfer speed

Within 24 hours

Withdrawals will typically be processed on the same day, with the potential exception of weekends and public holidays. While most supported currencies are available for withdrawal 24 hours a day, IDR, MYR, ZMK and UGX are processed in batches and may take longer.

Is Luno safe to use?

  • Regulation. Luno is a registered business (Company number 10388856) in the UK. Formerly known as BitX, its founders have a long history of calling for a safer and more tightly regulated cryptocurrency industry.
  • Verification process. Luno offers several verification levels to suit different users. The level 0 verification prohibits trading and is the default after initial sign-up. To trade at all, users will need to confirm their mobile number and provide some basic details. The tiered verification level provides more flexibility to users, while still meeting Luno’s commitments to compliance.
  • Security features. Luno supports 2-factor authentication to better protect your account and stores most user funds in offline cold wallets. In addition, it uses multi-signature wallets when unlocking hot wallets, meaning at least two different parties hold separate parts of the key, and all are needed to unlock the wallets.

How do I create an account at Luno?

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What else do I need to know about Luno?

Luno was founded in 2013, starting off in Cape Town, South Africa. Initially called BitX, it rebranded to Luno in 2017. By the start of 2018, Luno claims to have had over 2 million customers and to have processed over USD$5 billion.

It’s known for its goal to serve unbanked populations, facilitate lower-cost remittance payments and otherwise make it easy for people to unlock the practical applications of Bitcoin. To this end, Luno has been a well-known and active voice in the regulatory development of the industry.

In a nutshell

Pros

  • Simple and straightforward. Luno can help people buy, sell and send BTC, ETH, BCH and XRP without fuss.
  • Easy transfers. Luno lets you send and receive BTC, ETH, BCH and XRP to and from other users for free, with email or phone number.
  • Tiered verification. The tiered verification structure helps keep sign-ups quicker.
  • Managed wallet. The built-in Luno wallet makes things simpler for first-time users.

Cons

  • Third-party wallet. By keeping your crypto on Luno, you’re entrusting it entirely to Luno. This can be risky if something goes wrong.

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Compare Luno against other exchanges

Table: shows partner brands and other brands, sorted by popularity
Crypto is unregulated in the UK; there's no consumer protection; value can rise or fall; tax on profits may apply*.
1 - 3 of 9
Name Product Deposit methods Fiat Currencies Cryptocurrencies Offer Disclaimer
eToro UK Cryptoasset Investing
Finder Award
eToro UK Cryptoasset Investing
Bank transfer, Credit card, Debit card, Neteller, PayPal, Skrill, eToro Money
EUR, GBP, NZD, USD, AUD, CAD, HKD, SGD, CHF, NOK

76
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Uphold - Digital Asset Platform
Uphold - Digital Asset Platform
Bank transfer (ACH), Debit card, Apple Pay, Google Pay
USD, GBP, AUD, EUR, CAD, CNY, JPY, SGD, INR, NZD

214
cryptocurrencies

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Kraken Cryptocurrency Exchange
Finder Award
Kraken Cryptocurrency Exchange
Bank transfer, Credit card, Cryptocurrency, Debit card, Apple Pay, Google Pay, SWIFT
USD, EUR, GBP, JPY, CAD, CHF, AUD, AED

222
cryptocurrencies

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Frequently asked questions

*Cryptocurrencies aren't regulated in the UK and there's no protection from the Financial Ombudsman or the Financial Services Compensation Scheme. Your capital is at risk. Capital gains tax on profits may apply.

Cryptocurrencies are speculative and investing in them involves significant risks - they're highly volatile, vulnerable to hacking and sensitive to secondary activity. The value of investments can fall as well as rise and you may get back less than you invested. Past performance is no guarantee of future results. This content shouldn't be interpreted as a recommendation to invest. Before you invest, you should get advice and decide whether the potential return outweighs the risks. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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