AXA landlord insurance

AXA Landlord Insurance review

Check out our guide to find out if AXA Landlord Insurance has the right policy for you.

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Renting out a property can sometimes be a stressful task, whether it is a commercial or residential property. There are often risks attached to renting a property, from bad tenants to natural disasters to just dumb luck. However, Landlord Insurance is there to help you out if the worst should happen by protecting your property and everything inside it.

AXA offers insurance for both commercial and residential use.

Check out our guide to find out if AXA Landlord Insurance has the policy to fit your needs.

Who is AXA Insurance?

AXA’s history dates back to the 19th Century, and it’s been helping its customers for almost 300 years. AXA operates in 64 countries and aims to help its customers protect themselves, their families and their possessions.

What are my cover options with AXA Landlord Insurance?

Residential landlord insurance
Renting out a property can sometimes give you cause to worry, especially when you have invested time and money into the property and its furnishings. Having residential landlord insurance can ease those worries by protecting your property and possessions from damage. This policy’s features include:
  • 0% interest on instalments when you choose to pay monthly.
  • Cover to re-house your tenants after a flood or fire.
  • Buildings insurance to repair or rebuild your property.
Commercial landlord insurance
Renting can be a great way to use an empty property, whether it be residential or commercial. If you are letting a business use your space, whether it be a shop or a restaurant, you still need to make sure that you are covered for any eventuality. This policy includes:
  • Glass and keys replacement cover.
  • Protection for up to 10 properties.
  • Trace and access cover to find the source of leaking pipes.

What is covered under my policy?

CoverIncluded as standardOptional extras
Property owners’ liability cover up to £10 million✔️
Buildings insurance to rebuild or repair your property✔️
Cover to re-house your tenants in an alternative accommodation✔️
Cover for up to 10 properties on one policy✔️
Cover for underground pipes and cables✔️
Cover for subsidence, ground heave and landslip✔️
Accidental damage cover✔️
Loss of rental income cover✔️
Contents cover✔️
Employers’ liability insurance✔️
Terrorism cover✔️

What is my excess?

An excess is the amount of money that you will be expected to contribute when you make a claim.

The amount of your excess will depend on the claim you are making. Make sure you read your Policy Schedule as information about your excess and the amount you will have to contribute for a claim will be detailed in it.

What is the claims process for AXA Landlord Insurance?

If you find yourself needing to make a claim, you can contact AXA’s claims department on the phone or by email.

You can call on 0345 600 2715.

The hotline is in operation Monday to Friday, 9am to 5pm.

Or, you can email

AXA Landlord Insurance pros and cons


  • Easy access to policy documents online.
  • 24-hour emergency helpline.
  • 24-hour replacement service for windows, doors and partitions.


  • Cancellation fee applies.
  • If you fail to make a fair presentation of the risk you want to insure, you may lose your policy and not be entitled to a refund.
  • Claims line is not in operation 24/7.
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