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Compare TalkTalk Business Broadband deals

TalkTalk are one of the largest broadband suppliers in the UK, providing a range of deals specifically for businesses.

Matthew Boyle
Matthew Boyle

Updated

Fact checked

TalkTalk offer a selection of business broadband packages all of which come with landline rental and totally unlimited browsing. Their packages cater for both small and large businesses and include Cloud-ready Internet Access (Ethernet) options for businesses that are dependent on a fast and consistent connection.

In September 2016, TalkTalk Business was one of seven companies to sign up for Ofcom’s ‘Voluntary Business Broadband Speeds Code of Practice’. This means that the companies must provide accurate, transparent information on business broadband services at point of sale, manage business customers’ speed problems, and allow customers to exit the contract without penalty if the speed falls below a certain threshold.

What comes included with a TalkTalk business broadband plan?

Every business broadband plan TalkTalkoffers comes with the following as standard:

  • TalkTalk Business router.
  • Unlimited data and downloads. All of TalkTalk’s business packages come with unlimited internet access.
  • 24/7 UK-based tech support and customer care. TalkTalk will either aim to remotely fix your broadband fault 24 hours a day, or will send an engineer out to fix the fault.
  • My Offers. TalkTalk business have teamed up with major market brands to secure your business access to a selction of discounts to help cut down your costs. Partners include myHermes, Scoot, Peninsula and AXA
  • WorkSafe. TalkTalk’s network-level security solution helps protect your organisation, employees and customers as they browse and gives you greater control over what sites they can visit and when. WorkSafe is the only network-level internet security solution to be offered to SME’s as part of a broadband package, helping your business to save money.

What is a 'static IP'?

Each device connected to the internet has an “Internet Protocol” address. These are normally “dynamic”, meaning they change over time, or with each connection to a network. A static IP address is always the same, and allows you to access more advanced internet features, such as running a server, hosting a website or setting up a Virtual Private Network (VPN) so your employees can access your server remotely.

Most business broadband plans come with one or more static IPs, and you can generally pay extra to add more to your deal.

Additional Benefits of choosing TalkTalk Business

  • 70% more Ethernet coverage than BT.
  • £600m+ invested in their “future-proof network”. TalkTalk’s investments could lead to costs being driven down thanks to improved efficiency.
  • 95% of the UK is covered by our Next Generation Network. TalkTalk’s Next Generation Network offers 99.995% reliability.
  • No moving charges. TalkTalk don’t charge if you decide its time to move office meaning your business can develop or descale without being penalised
  • IT support for PCs, Macs, devices and servers 24/7. Offering 24/7 remote technical support for your broadband, PCs, Macs, smartphones, tablets, servers and software.
  • Static IP address. Home broadband plans usually come with a dynamic IP address. A static IP address allows you to access more advanced internet features, such as running a server, building a website or having an email address with your own personalised domain.

Other TalkTalk business services

TalkTalk also offer Cloud-ready Internet Access (Ethernet) for companies that are dependent on a fast and consistent internet connection. Their Ethernet options allow you to lease an entire line, meaning you don’t have to share your connection with anyone else. This guarantees you have a reliable connection, symmetrical upload and download speeds and generally fast internet speeds at all times. Plans start at around £100 a month.

What is TalkTalk good and bad at?

  • Competitive pricing. TalkTalk’s plans offer affordable deals, pricing cheaper than BT’s packages.
  • Ethernet. TalkTalks’s Ethernet coverage is a fantastic option for businesses looking for a more secure and speedy connection. They have 70% more Ethernet coverage than BT.
  • Prices don’t include VAT. If you’re company has to pay VAT bare in mind that TalkTalk’s packages don’t include this in their listed prices
  • Customer reviews. Like BT, TalkTalk scores poorly for customer satisfaction in certain areas. According to Ofcom they scored lowest for satisfaction with how complaints were handled. However, bare in mind that these scores also include customers on their non-business tariffs.

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2 Responses

    Default Gravatar
    MarkJanuary 20, 2018

    Can you tell me which companies have the most powerful router with their broadband, not BT or Virgin Media?

    Reply
      Avatarfinder Customer Care
      RenchJanuary 23, 2018Staff

      Hi Mark,

      Thanks for your inquiry. Please note that we are not affiliated with TalkTalk or any company we feature on our site and so we can only offer you general advice.

      Whilst we cannot say what’s the best router or recommend a specific one, you can go to this page and know more features on a router to help you compare and decide what you’ll need. You may also compare different routers on the same page.

      Best regards,
      Rench

      Reply
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