Clearpay

Clearpay review: Buy now pay later with no interest

Looking for a flexible way to buy your shopping now and pay for it later? Clearpay could be the service for you.

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Clearpay (the British sister of popular Australian payment service Afterpay) allows shoppers in the UK to split their online shopping totals into four easily payable chunks.

You can check out our full list of retailers offering Clearpay here.

How does Clearpay work?

Clearpay partners with a range of key retailers, allowing shoppers to buy goods online or in-store there and then, but pay for it later. Customers only need to shop at their chosen online store as usual and at the checkout select Clearpay as their payment method.

At this point, you’ll need to sign in or create your Clearpay account, providing your bank or card details.

The payment for your new goods will be split into four equal amounts – the first of which will be due immediately and the other three will be automatically taken from your account at two-week intervals.

How to use Clearpay: A step-by-step video

Which retailers offer Clearpay?

boohooboohoo
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I Saw It FirstI Saw It First
Top deal!

Get 50% off everything!

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BondaraBondara
Exclusive

Exclusive: 15% off your order!

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PrettyLittleThingPrettyLittleThing
Hot!

Get 20% off everything!

Hot!

Features of shopping with Clearpay

  • No fees. Clearpay is always free to use as long as you make your payments on time. There are fees for late payment, though.
  • Zero interest. Clearpay doesn’t charge any interest on your total amount.
  • Automatic payments. Clearpay will automatically take the second, third and fourth payments from your bank account at two-week intervals.
  • Orders shipped straight away. Clearpay pays the retailer upfront so that your order is shipped as soon as you pay the first instalment.
  • Easy split. Clearpay offers just one type of payment plan and will split your total into four equal amounts that will be repaid automatically.
  • Warning: Late repayments can cause you serious money problems. For help, contact MoneyHelper.

We spoke to the Clearpay CEO Carl Scheible to find out why it’s different

How much does Clearpay cost to use?

Clearpay doesn’t charge any interest or fees. The only situation in which you’ll pay more is if you don’t have enough money in your account to make the automatic payments. In this case, you’ll be charged a late fee and will need to log in to your Clearpay account to clear the balance.

Is Clearpay safe?

Yes. Clearpay is part of the Afterpay Touch Group, which is Level 1 certified by the Payment Card Industry Data Security Standard (PCI DSS). Rest assured your card details and personal information are always safe when you shop with Clearpay.

How do I set up a Clearpay account?

Wondering how to get a Clearpay account? You must be at least 18 years old and shop with a retailer that offers Clearpay to sign up for an account.

  1. Find a retailer that offers Clearpay and add the items you want to purchase to your basket.
  2. At the retailer checkout you will see Clearpay listed as a payment option.
  3. Follow the steps to create your account, including entering your email address and phone number.
  4. Choose a payment method to link to your Clearpay account. Clearpay accepts payments from debit and credit cards from Mastercard or Visa.
  5. Once you confirm your payment method details, Clearpay will either accept or reject your order and will take the first payment automatically from your payment method.
  6. Download the Cleaerpay app and to keep track of your future payments. Clearpay will send you notifications before each automatic payment is taken so you can ensure there is enough money attached to your payment method.

When shopping at one of its retail partners, you’ll see Clearpay listed as a payment option at the checkout. Click Clearpay and complete the short application on the next page. You’ll know instantly if you’re approved to use the service.

What if I’m late to making a payment?

As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with them. You’ll also be charged an initial late fee of £6 and a further fee of £6 if the payment is not made within 7 days. Clearpay’s late fees are capped and will never go higher than 25% of the price of the item you purchased.

Is Clearpay easy to use?

Finder’s BNPL expert Amelia Glean answers

amelia expert comment
Now you know what Clearpay is and how it works, but when it comes to actually using the service, what’s it like?

1. Fixed repayment plan

Unlike Klarna and a number of other BNPL providers, Clearpay only offers one type of payment plan. Arguably, this makes things simpler for the user as everyone plays by the same rules. But there’s no getting away from the fact that you can’t use Clearpay in the same way as Klarna and “try before you buy”. This is because Clearpay’s payment option involves splitting the cost of your goods into four chunks, with one instalment taken at the time of purchase. While you will get your money back if you return the item, the money is still leaving your account before you’re sure if you want to keep your new item.

2. Automatic payments

What we like about Clearpay is the payments are automatic, meaning shoppers don’t need to keep an eye on due dates and risk missing the deadlines. All of this means, however, that you do need to ensure there are sufficient funds in your linked account to cover the costs. Unlike Klarna, Clearpay charges a late fee of £6 in the first instance, and if it is still not paid after 7 days, a further £6 fee will be charged. If you choose to pay by Clearpay, this is something you should be aware of.

3. User-friendly app

If you use Clearpay regularly, chances are you’ll benefit from downloading the Clearpay app, available on both iOS and Android devices. It allows you to manage your payments efficiently and view your payment schedule, as well as browse through the range of online retailers that offer Clearpay at checkout. You can also make early payments should you wish to clear your repayment plan sooner – a handy feature for those who have the money ready and waiting.

How many shoppers use Clearpay?

We know that Clearpay is one of the most popular BNPL platforms in the UK. Finder’s latest report on BNPL “Instant hit: The rise and rise of buy now, pay later” showed that Clearpay saw 298,000 downloads of its app between January and July, 2020. Only Klarna (986,000 downloads) and My Argos Card (435,000) racked up more in the same time period.

Clearpay's app was downloaded 298,000 times between Jan-July 2020.

Clearpay customer reviews

Clearpay has collected a wide range of reviews online. On Trustpilot, the buy now, pay later provider scores 4.8 out of 5 stars and has a score of “Excellent”, based on over 7,000 reviews (June 2021).

The Clearpay app performs even better, with a score of 4.9 out of 5 on the App Store – that’s based on over 6000 reviews in June 2021 2020. On Google Play, it’s the same story. The Clearpay app scores 4.9 out of 5 stars based on 8,000 reviews (June 2021).

What can I do if something goes wrong?

On the off chance that you encounter a problem with Clearpay, we suggest taking a look at the list of FAQs on the site. Can’t find your question on there? Send a message online and wait for a member of the customer services team to get back to you.

Bottom line

Clearpay is one the most popular BNPL platforms in the UK, and for a good reason. It’s super easy to use, set up and manage, and the app is brimming with great features.

The only real drawbacks include less choice when it comes to payment plans, compared with Klarna’s three options. While this can certainly make things simpler for users, it doesn’t allow shoppers to “try before they buy”, at least without paying the first of the four instalments. Secondly, Clearpay’s £6 late fees are obviously there for a reason, but we expect this is why many shoppers choose its competitor, Klarna, instead, which charges no late fees at all.

All in all, Clearpay is great if you’re looking for a simple way to buy now, pay later in the UK. It partners with some great retailers like JD, boohoo and PrettyLittleThing, you’ll pay no interest, ever, and payments are taken automatically, meaning you don’t need to worry about scheduling them into your day. But Clearpay’s late fees and limited payment plans work against the platform when compared to its closest competitor, Klarna.

Have more questions about Clearpay?
Check out our Clearpay FAQs

How can I contact Clearpay?

Clearpay can be contacted via its online Help Centre, or through phone at 0808 164 9707, Monday to Saturday, 9am-5pm.

Which cards does Clearpay accept?

Clearpay accepts UK Mastercard and Visa credit and debit cards.

How do I return an order?

Contact the retailer you purchased your item from.

All returns are subject to the retailer’s returns policy. If you have a specific concern or dispute, contact Clearpay’s customer service.

Where do I go to manage my payments?

Log in to your online Clearpay account to view your repayment schedule.

When will Clearpay take my first payment?

The first of your four payments is due immediately when you confirm your order. The other three payments are due two weeks apart after that date.

Is Afterpay the same as Clearpay?

Afterpay and Clearpay are run by the same company, with Afterpay being the name of the BNPL service offered in Australia, the USA, Canada and New Zealand and Clearpay being the name of the same service offered in the UK.

Does Clearpay do a credit check?

No, Clearpay does not run a credit check on you when you make an account. Instead, to ensure customers are likely to be able to make repayments, Clearpay may conduct a pre-authorisation on your nominated card, up to the amount of your first instalment.

Where can I shop with Clearpay?

Clearpay is offered at more than 3000 stores and sites in the UK, including big brands names like boohoo, Missguided, Glossybox and more.

Is Clearpay trustwopthy?

Yes, Clearpay has all the standard security measures used by online payment services and is level 1 certified by the Payment Card Industry Data Security Standard (PCI DSS).

Will I be accepted for Clearpay?

Clearpay uses several factors to decide whether to accept customers orders. To improve your chances of being accepted we suggest starting with one order of a low value and ensuring you have enough money in your account to make all payments on time.

Can you be declined for Clearpay?

Yes, Clearpay does not approve 100% of orders. Clearpay uses a number of factors to decide whether to accept customers, these factors include the valuer of the order, the length of time you’ve been using Clearpay, the funds available on your payment method and tyhe number of open orders you have with Clearpay.

Is Clearpay legit?

Yes, Clearpay is the sister of Australian BNPL brand Afterpay, which has been in business since 2015. Clearpay is one of the UK’s most popular BNPL services.

Is Clearpay a safe payment method?

Yes, Clearpay is part of the Afterpay Touch Group, which is level 1 certified by the Payment Card Industry Data Security Standard (PCI DSS). This is the highest level of security in the payment industry.

Is Clearpay only 4 payments?

Yes, to keep things simple Clearpay offers only one payment plan which splits your online shopping order total into 4 payments.

What payment methods does Clearpay accept?

Clearpay accepts credit and debit cards from both Mastercqrd and Visa as long as they are have been issued in your country of residence.

  1. Sensor Tower, July 2020

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4 Responses

    Default Gravatar
    TinaSeptember 23, 2019

    I’ve ordered twice of Clearpay. First order was for 50 something then paid that up in just 1 week. Second was for 54.99. Paid that up within a week. I’m trying to order again and it keeps declining me, have you got any idea why?

      Avatarfinder Customer Care
      JeniSeptember 24, 2019Staff

      Hi Tina,

      Thank you for getting in touch with Finder.

      I’m afraid that we do not have the info on declined Clearpay application, however please note that Clearpay does not approve 100% of orders. They are committed to ensuring they support responsible spending. When determining which orders to approve, they considers a number of different factors. As an example, the longer you have been a shopper with Clearpay and the more orders you have successfully repaid, the more likely you will be able to spend more.

      I hope this helps.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

    Default Gravatar
    DarcyAugust 3, 2019

    Hi there,

    My friend recommended me to clear pay. She said I can pay on the 4th week instead of just 3 separate instalments, is this true?

    Regards,

    Darcy

      Avatarfinder Customer Care
      fayemanuelAugust 4, 2019Staff

      Hi Darcy,

      Thanks for contacting Finder.

      Clearpay allows you to pay for your purchase over 4 installments due every 2 weeks, in accordance with the relevant Payment Schedule. They will automatically take the second, third and fourth payments from your bank account at two-week intervals. There is nothing mentioned on their T&C that you can skip the 1st to the 3rd payment. If you won’t be able to pay Clearpay on time, you should contact them as soon as possible. Please checkout their T&C to know more about this.

      I hope that helps.

      Kind Regards,
      Faye

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