coop insurance

Co-op car insurance review

Can Co-op Insurance provide you with the car insurance you need? Read our guide to find out more.

Co-op Insurance offers two insurance policies: standard cover that is normally available for customers aged 17 to 75, and Young Driver insurance for those aged 17 to 24 which uses telematics (“black box”) technology.

The policies only provide comprehensive cover with no option for third party only or third party, fire and theft.

There are several things to consider when deciding on your car insurance and as a result we have tried to condense the key information from Co-op Insurance policies below.

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Who is Co-op Insurance?

The Co-op is well known for its supermarkets around the UK but what many don’t know is that it offers a wide range of other products as well.

The Co-op Group offers services in food retail, electrical retail, financial services, insurance services, legal services and funeral care.

Co-op Insurance is steeped in history. It was formed in 1867 to provide cover for co-operative societies and has grown into a multi-billion pound business.

What are Co-op’s car insurance cover options?

Co-op Insurance has two different cover options for customers of different ages. Both provide the highest level of cover – comprehensive – and both have a range of features.

Co-op car insurance for drivers aged 17 and over

Co-op’s standard insurance is for drivers aged 17 to 75. This cover has a range of different features and optional extras you can add on.

Features of this include:

  • No-claim discount for 5 or more years claim-free
  • Courtesy car provided as standard
  • 24-hour accident recovery service
  • Replacement of keys
Young Driver insurance for 17 to 24 years olds

Co-op Young Driver insurance is specially designed for drivers age 17-24 and uses Co-op’s Smartbox (“black box” or telematics) technology to monitor driving. For good drivers, this can result in lower premiums.

Features of this include:

  • A small box fitted to your car to monitor how you drive
  • No night-time curfews
  • No mileage limit
  • Earn discounts by driving safely
  • Check your performance on the personalised online dashboard, available 24/7
  • Try the smartphone app before you buy
  • Earn a no-claims discount
Optional extras

Co-op Insurance offers a range of optional extras:

  • Breakdown cover
  • Legal expenses cover
  • Enhanced courtesy car cover (not available in the Young Drivers policy)
  • Extended foreign use (not available in the Young Drivers policy)

How do I make a claim?

If you need to make a claim on your Co-op Insurance policy you can call the claims team on 0345 999 8888

For new claims the line is open 24 hours a day and for existing claims the line is open 8:30am – 5pm, Mon – Fri.

What is my excess?

An excess is the amount of money you contribute to the cost of your claim. The amount of your excess will depend on the level of cover you have and the nature of your claim. Details of your excess amounts will be displayed in your policy schedule.
Sometimes more than one excess will apply and in this case, Co-op Insurance will add them together.
There are two types of excess and these are:

  • Compulsory excess which is set by the insurer underwriting your policy. This is added to the voluntary excess you choose to give the total amount of excess you will pay if you make a claim.
  • Voluntary excess which is in addition to any compulsory excess. You can set this as low as you want to reduce the amount you have to pay if you make a claim, or you can increase it which may reduce your premium.

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*Disclaimer: Please take reasonable care to answer all the questions honestly and to the best of your knowledge. If you don't answer the questions correctly, your policy may be cancelled, or your claim rejected or not fully paid.

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