Finder Kids’ Cards Customer Satisfaction Awards 2024

Discover the results of our independent survey of 500 kids' prepaid card customers to see which brands are giving fantastic service.

Welcome to the Finder Kids’ Cards Customer Satisfaction Awards 2024

Who better to tell us who should win a customer satisfaction award than the customers themselves? We asked the customers of kids’ prepaid card providers to tell us about their experiences, and now we can reveal the stand-out brands in this field.

The winners

This is the third year Finder has surveyed the customers of kids’ prepaid card providers. The winners are based on both overall satisfaction scores (star ratings) and recommendation scores (the percentage of customers who said they’d recommend the brand to a friend). You can read more on our methodology below.

Now, without any further ado, here are this year’s winners (*applause, please*).

Finder Customer Satisfaction Awards 2024 winner badge

Kids’ Cards Customer Satisfaction Winner

Starling Kite

Starling Kite is a free to use kids’ prepaid card that is linked to their parent’s Starling account. An impressive 94% of customers that we surveyed said they would recommend it to a friend, and its customer satisfaction rating was 4.8 out of 5.

Read our review of Starling Kite

Finder Customer Satisfaction Awards 2024 Highly Commended badge

Kids’ Cards Customer Satisfaction Highly Commended

NatWest Rooster Money

NatWest Rooster Money is a pocket money app and prepaid debit card that lets parents keep track of their children’s spending and saving. It scored 4.7 out of 5 and polled a “would recommend” score of 94% in our customer survey.

Read our review of NatWest Rooster Money

Kids’ prepaid cards customer satisfaction league table 2024

BrandLogoOverall satisfactionCustomers who’d recommendReviewLink
Starling KiteStarling Kite logo★★★★★94%Starling Kite is Starling’s own kids’ prepaid card option. Parents with a Starling account can order the card for their child and then manage it through their own app. Kids can also have their own app to track their pocket money and see where they’ve spent it. Starling Kite achieved a customer satisfaction score of 4.8 out of 5.Read our review
NatWest Rooster MoneyNatWest Rooster Money logo★★★★★94%NatWest Rooster Money is a dedicated kids’ card and app, which lets parents set and track asks for their children to earn pocket money. It’s all managemd digitally and has a big focus on fianncial education. In our survey, it scored 4.7 out of 5.Read our review
GoHenryGoHenry logo★★★★★93%Popular kids’ card and app combo GoHenry offers customised spending cards and parental controls. Its interactive Money Missions programme helps improved children’s financial literacy. It secured a score of 4.5 in this year’s customer satisfaction survey.Read our review
Revolut <18Revolut<18 (Revolut Junior) logo★★★★★91%Revolut <18 is Revolut’s kids’ preapid card offering. Scoring 4.6 out of 5, customers commented on its ease of use. Parents will already need to have an account with Revolut to get the card and app for their child. Read our review
HyperJar KidsHyperJar Kids logo★★★★★88%HyperJar Kids is a money management app for adults that has it’s own prepaid card for kids. It has no monthly fees or loading charges and children get their own app to check in on their money. It scored 4.4 out of 5 in our survey.Read our review
NimblNimbl logo★★★★★87%Nimbl is a kids’ pocket money card and app, which also aims to help children learn money skills. Less popular than some of the other providers, it achieved a score of 4 out of 5 in this year’s customer satisfaction survey.Read our review

Would you recommend your kids debit card provider to friends/family?

Response% of respondents
Don't know3.67%
Source: Finder survey by OnePoll of 500 Brits

Customer satisfaction scores methodology

Our independent survey of 500 kids’ card customers was carried out in December 2023. We asked adults who have a prepaid card for their child to rate their satisfaction (on a scale of 1 to 5) with the service they have received from their provider and also whether they would recommend that provider to a friend.

We crunched the numbers and used these star ratings to decide the winners of our awards (if there was a draw on the star ratings, we then used the “would recommend” percentage as a tie-breaker).

Read full details of our methodology here.

Kids’ cards scores

★★★★★ — Excellent

★★★★★ — Good

★★★★★ — Average

★★★★★ — Subpar

★★★★★ — Poor

Our customer satisfaction scores (“Customers say”) are based on a survey of 500 customers carried out in December 2023.
We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you. Most of the data in Finder's comparison tables has the source: Moneyfacts Group PLC. In other cases, Finder has sourced data directly from providers.

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