Texas Community Bank loans review
Set up a meeting to find out what this South Texas state bank is about.
This local bank appears to offer basic business lending along the Texas-Mexico border. But you’ll have to talk to a banker to get details about the loans available.
Business loans, lines of credit, letters of credit, personal loans, mortgages
Types of loans available
|Types of loans available||Business loans, lines of credit, letters of credit, personal loans, mortgages|
|Number of branches||10|
|Branch hours||Varies by branch, usually 9 a.m. to 5 p.m. Monday to Thursday, 9 a.m. to 6 p.m. Fridays and 9 a.m. to 1 p.m. Saturdays at select locations.|
|Customer service hours||Not stated|
|Customer service options||Phone, form email, secure email|
Anna Serio is a trusted lending expert and certified Commercial Loan Officer who's published more than 1,000 articles on Finder to help Americans strengthen their financial literacy. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary, and she earned an Expert Contributor in Finance badge from review site Best Company in 2020.
Small business owners can find highly personalized service from this South Texas bank. It’s ideal if you want the kind of bank that prioritizes face-to-face customer service. But while you can manage your accounts online or through its mobile app, there isn’t much you can do without setting up a meeting.
It also doesn’t have enough customer or employee reviews to get a picture of the kind of experience you’re signing up for. Talk with other business owners in the area before you make a decision.
What is Texas Community Bank?
Texas Community Bank, or TCB, is a state bank that serves businesses and individuals along the Texas-Mexican border, as well as San Antonio. It's new compared to most community banks. It opened in 2003 with the goal of offering personalized banking services in areas where there were few other options. With only 10 branches, it's also relatively small — and often only has one location per area served.
What types of loans does Texas Community Bank offer?
TCB offers the basics when it comes to business and personal lending.
- Business term loans. Loans to finance a one-time expense like buying new equipment, often backed by the purchase or a self-liquidating business asset.
- Business lines of credit. Access to cash as needed for working capital, ongoing projects, seasonal costs or as an emergency cash reserve.
- Business letters of credit. A bank guarantee for outstanding bills to suppliers to get a better deal or establish a relationship with a new company.
- Personal loans. A term loan to cover a one-time personal expense like a wedding or consolidating high-interest debt.
- Mortgages. Loans to buy a home or possibly refinance an existing mortgage.
It only offers limited information online. You'll have to call its lending team to learn more about specifics, like if it offers SBA loans.
How does borrowing from Texas Community Bank work?
TCB loan applications are all in person. You can find out more about what's available by calling customer service at 956-722-8333. If it seems like TCB's business loans are a good fit for your business, ask to set up an appointment to start the application.
Typically, you and the loan officer go over business financials during the first meeting and discuss the types of financing your business can benefit from. The whole process can take a few weeks at least. But future rounds of funding are often faster, as the bank gets to know your business.
- Mobile app to manage your accounts
- Select branches open on Saturdays
- Phone service available in Spanish
- Almost no information about loans available online
- Most locations only open one hour outside of business hours per week
See more business loans
Compare several loan providers — including APR ranges and terms — immediately by selecting a few pieces of information about your business.
Texas Community Bank reviews and complaints
TCB has almost no customer reviews online. This isn't uncommon for a bank with so few locations — especially since it's only been around since 2003. Talk to members of your business community to learn what you can expect from the TCB customer experience.
What do employees say?
|Yelp||4.5 out of 5 stars, based on 2 customer reviews|
|Glassdoor||3 out of 5 stars, based on 1 customer reviews|
|Indeed||4.2 out of 5 stars, based on 11 customer reviews|
|Customer reviews verified as of||01 December 2020|
Only a handful of TCB employees have left reviews on sites like Indeed or Glassdoor. Most are positive, and at least one mentions knowledgeable staff and quality customer service as the reason for their high rating.
While it's not enough reviews to make a strong judgment about this bank, it's a good sign. High employee morale often translates into better service.
What other products does it offer?
Moving over other types of accounts to TCB can make it easier to manage your business's finances. Here are some other banking products you might want to consider for your business — or yourself:
- Checking accounts
- Merchant services, such as point-of-sale equipment
- Money market accounts
- Savings accounts
- Time deposits
Like with loans, TCB only offers limited information about its products online. Call customer service for more details about what's available and how to sign up.
Texas Community Bank history
Texas Community Bank was established in Laredo, Texas when Douglas Macdonald and a group of local investors bought out holding company Somerset Bancshares, which included Somerset National Bank.
It converted its national bank charter to a state bank charter in 2013 and officially changed its name Texas Community Bank in that year. Since, it's expanded to open 10 offices along the Texas-Mexican border and in San Antonio, as well as a loan processing office in Austin.
Compare TCB with our picks for the best business lenders before you sign up.