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Landmark Community Bank loans review

Business loan basics from Lackawanna and Luzerne County locals.

This Pennsylvania bank offers the chance for Lackawanna and Luzerne County businesses to keep their finances in their communities. And while it’s not open after business hours, it does offer a valet business banking service that brings the bank to you.

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Business term loans, business lines of credit, business time loans, commercial mortgages, letters of credit, personal loans, auto loans, home equity loans, HELOCs, mortgages

Types of loans available

No

Online applications

Details

Types of loans availableBusiness term loans, business lines of credit, business time loans, commercial mortgages, letters of credit, personal loans, auto loans, home equity loans, HELOCs, mortgages
Online applicationsNo
Number of branches6
Branch hours9 a.m. to 4 p.m. Monday through Thursday, 9 a.m. to 5 p.m. Fridays
Customer service hoursNot stated
Customer service optionsForm email, phone
Mobile appYes
Routing number31318677

Review by


Anna Serio is a trusted lending expert and certified Commercial Loan Officer who's published more than 1,000 articles on Finder to help Americans strengthen their financial literacy. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary, and she earned an Expert Contributor in Finance badge from review site Best Company in 2020.

Expert review

Landmark Community Bank specializes in banking for small businesses and other organizations. It offers a chance for owners to keep finances in their communities and form a relationship with a loan officer who really knows the area.

But its offerings are limited to the basics. And while none of its branches are open outside of business hours, it does offer courier services to bring the bank to your business. However, its commercial lending team is only available at three of its six branches. Go with another lender for more flexible hours and a wider range of financing options.

What is Landmark Community Bank?

There are a few banks that go by this name. But this review is about Landmark Community Bank is a small Pennsylvania bank with locations in Clarks Summit, Hazle Township, Hazleton, Pittston, Scranton and Wyoming. Its specialty is business and municipal banking, though it also offers basic commercial loans.

What types of loans does Landmark Community Bank offer?

You can find the basics when it comes to business and personal financing at this Pennsylvania lender:

  • Business term loans. Funding for a one-time business expense, like buying equipment.
  • Business lines of credit. Access to cash as needed for working capital and seasonal costs, like buying inventory before the holidays.
  • Business time loans. Short-term loans, usually repaid in a lump sum plus a fee after a few months.
  • Commercial mortgages. Financing to buy commercial real estate with terms as long as 15 years and amortizations as long as 20 years.
  • Letters of credit. A bank guarantee on payments to your suppliers, with irrevocable and standby letters available.
  • Personal loans. Secured loans with terms up to 10 years and unsecured loans with rates up to five years with rates starting at 8.99% APR.
  • Auto loans. Financing to buy a new vehicle with the option to shop around with a preapproved loan.
  • Home equity loans and lines of credit. Financing for personal expenses backed by the value of your home.
  • Mortgages. Funding to purchase a home, refinance a mortgage or start a construction project.

How does borrowing with Landmark Community Bank work?

Landmark Community Bank loan applications are generally done in person. You need to set up an appointment with a commercial loan officer to get started. Commercial loan officers are available in the Pittston, Clarks Summit and Hazle Township branches, though the majority work in Pittston.

Typically you'll go over your business finances and discuss the best borrowing options for your business. This often takes a few weeks the first time to get funding — but it can help you ensure you're getting the kind of financing your business can benefit most from.

How to get started

Follow these steps to set up an appointment at Landmark Community Bank:

  1. Go to the Landmark Community Bank website.
  2. Choose Business banking and select Our commercial team.
  3. Find a loan officer at the branch closest to you and reach out to them by phone or email.

Pros

  • Specializes in business banking and lending
  • Mobile app
  • Directly contact commercial loan team to apply

Cons

  • Branches only open during business hours
  • No dedicated customer service line
  • Commercial team only available at three offices

See other business loan options

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Landmark Community Bank reviews and complaints

Landmark Community Bank doesn't have any online customer reviews or complaints. This is common for a bank of this size. Instead of looking for reviews on the Better Business Bureau or Yelp, ask other local business owners if they've had an experience with this bank.

What do employees say?

Only one Landmark employee has left an online review — sites like Indeed tend to lump together reviews from different banks that share the same name. Looking at employee reviews helps you gauge how long you can expect to work with your loan officer. But you can also get an idea of this by talking to other business owners.

What other products does it offer?

Having multiple accounts with a community bank can speed up the turnaround time on a loan and might open your business up to relationship discounts. Here's what else you might want to consider:

  • Business cash management
  • Business insurance
  • CDARs and CDs
  • Checking and savings accounts
  • Credit cards
  • IRAs

Landmark also offers a service it calls "valet banking" to business clients. Essentially, it's a courier service where Landmark Bank picks up deposits and documents from your business, so you don't have to go into the bank yourself.

Landmark Community Bank history

Landmark Community Bank is relatively new in an industry where competitors boast over 100 years of experience. Landmark was founded in 2001 in Pittston, Pennsylvania. It's since grown to six locations and $330 million in assets. Its employees, shareholders and executives are all members of the communities it serves.

Compare our top picks for business loans to see how Landmark stacks up.

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