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Gemini review 2023

Gemini exchange offers free crypto withdrawals but has varying fee schedules.

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Gemini Earn announcement

On 16 November 2022, Gemini announced that it had temporarily paused customer redemptions for its Gemini Earn product.

Gemini stated on its blog that it will not be able to meet its service-level agreement for redeeming the digital assets customers have lent through Gemini Earn within 5 days of redemption request. This does not impact any other Gemini products and services.

Our take on Gemini

Gemini is a highly-reputable cryptocurrency exchange that has both a simple and more dynamic user interface (UI).

Crypto newbies may use the exchange to purchase crypto with one click while others may trade using the platform’s advanced ActiveTrader setup.

And once you purchase any of the 100+ crypto assets that Gemini supports, the exchange gives you the option to earn a yield on your assets via Gemini Grow. This feature of the platform allows you to lend certain crypto assets to earn a yield of up to 8% on them.

On the downside, the site doesn’t support certain major crypto assets and fees are a bit high if you don’t use the ActiveTrader interface.

4

Finder Rating

★★★★★

Gemini pros and cons

Pros

  • Clean and intuitive user interface is good for beginners
  • Advanced trading interface for more experienced traders
  • Both fiat and crypto assets on the platform are insured
  • Moderate trading fees on the advanced trading platform
  • Available to residents in all 50 US states
  • Offers a credit card that allows you to earn crypto rewards

Cons

  • Some fees as high as 3.49%
  • Digital assets lent through Gemini’s Earn/Grow platform are not insured
  • Limited customer service

Gemini pros explained

  • Beginner-friendly user interface (UI). Gemini’s UI is simple and intuitive. If you are new to investing in crypto, Gemini’s UI makes it easy for you to get started.
  • Advanced trading interface. Gemini’s ActiveTrader platform – its advanced trading interface – allows you to see charts that provide up-to-the-minute data on the assets you choose to trade. Fees are also cheaper when you use the ActiveTrader option.
  • Insurance on fiat and crypto. Both the fiat currencies and crypto assets that you leave in the custody of Gemini are insured.
  • Moderate trading fees on advanced trading platform. When you use Gemini’s ActiveTrader platform, trading fees range from 0% to 0.4%.
  • Available to US residents in all 50 states. Gemini is one of the few crypto exchanges that’s available to all US residents.
  • Crypto rewards credit card. You can earn up to 3% on some crypto purchases with the Gemini credit card.

Gemini cons explained

  • High fees. Buying and selling fees can get as high as 3.49% on Gemini.
  • Digital assets lent through Gemini Earn/Grow are not insured. Unlike crypto and fiat, assets lent through Gemini’s Earn/Grow program are not insured.
  • Limited customer service. It can take days to receive a reply from Gemini’s customer support staff.

About Gemini crypto exchange – company background

Gemini is an independent company, cofounded by the Winklevoss twins, Cameron and Tyler of early Facebook fame.
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Listed Gemini crypto exchange assets

Gemini supports over 111 cryptocurrencies, but some notable assets are missing. Namely, BNB, Cardano and LEO Token, which are in the top 20 cryptos by market cap. In total, 13 of the top 20 cryptos are available on Gemini.

Popular assets on Gemini
Gemini supports
Avalanche (AVAX)
Gemini supports
Binance USD (BUSD)
Gemini supports
Bitcoin (BTC)
Gemini does not support
BNB (BNB)
Gemini does not support
Cardano (ADA)
Gemini supports
Cosmos Hub (ATOM)
Gemini supports
Dai (DAI)
Gemini supports
Dogecoin (DOGE)
Gemini supports
Ethereum (ETH)
Gemini does not support
LEO Token (LEO)
Gemini does not support
Lido Staked Ether (stETH)
Gemini supports
Polkadot (DOT)
Gemini supports
Polygon (MATIC)
Gemini does not support
Ripple (XRP)
Gemini supports
Shiba Inu (SHIB)
Gemini supports
Solana (SOL)
Gemini supports
Tether (USDT)
Gemini does not support
TRON (TRX)
Gemini supports
USD Coin (USDC)
Gemini does not support
Wrapped Bitcoin (WBTC)

Gemini fees

Deposit fees for fiat are free unless using a debit card, which incurs a 3.49% fee. Withdrawals are free via ACH and wire transfer. Crypto fees are free for deposits. Crypto withdrawals are free as well, as long as you are within your free withdrawal quota.

Trading fees are complicated on Gemini. They have multiple fee structures. There are different fees for using the mobile app and the desktop site, in addition to there being an ActiveTrader setting that can be turned on.

Without ActiveTrader turned on, users are subject to a set fee structure that’s quite high (see the image below). With ActiveTrader turned on, fees drop from set amounts to 0%–0.25% for maker and 0%–0.35% for taker.

The only way to use ActiveTrader on mobile is to use your web browser with the setting turned on and access the exchange that way. Using the mobile app incurs the fee structure below.

Note: Gemini fees for using the desktop site without turning on ActiveTrader are the same as for mobile.

Deposit methods
  • Bank transfer (ACH)
  • Cryptocurrency
  • Debit card
  • PayPal
  • Apple Pay
  • Google Pay
  • SWIFT

Funds sent by wire transfer before 3 p.m. ET to Gemini will typically be available in a user’s account the same day or next business day — this may vary by bank. Bank Transfer (ACH) deposits are made available for trading immediately.

However, they aren’t fully cleared into your Gemini account and available for withdrawal for four to five business days. Crypto deposits and withdrawals are processed immediately and their wait times depend on network congestion.

Gemini deposit and withdrawal fees

Transaction type Fee
Deposit funds Cryptocurrency: None
Bank transfer (ACH): None, bank fees may apply
Wire Transfer: Determined by your bank
Debit Card: 3.49% + Trading Fees
Paypal: 2.50% of total deposit amount + Trading Fees
Withdraw funds Cryptocurrency: None (for 10 withdrawals and below per month)
Others: None (for 10 withdrawals and below per month)

Gemini trading fees

Type Fee
≤ $10.00 $0.99
> $10.00 but ≤ $25.00 $1.49
> $25.00 but ≤ $50.00 $1.99
> $50.00 but ≤ $200.00 $2.99
> $200.00 1.49% of your Web Order value

How to sign up on Gemini exchange

Before you can even get started trading on Gemini, you have to go through the rigorous verification process (which usually involved proof of identification). This can take quite a long time. The reason for this is Gemini’s commitment to certifications, and compliance with regulations and insurers.

  1. Get started
    After selecting the Get Started button, fill in the create account form.
  2. Set up payment
    Before you can start trading, you have to add your bank account to your Gemini account. There are several options to choose from, so choose the option most compatible.
  3. Provide identification
    Before you can make withdrawals and increase your transaction limits, you must submit proof of address and some additional identification. Use either a passport or a driver’s license for this.
  4. Start trading
    After all that is processed, you’re ready to trade on Gemini.

About Gemini app

Gemini’s mobile app is robust and easy to navigate. All of Gemini’s features are made easy to use in a mobile setting.

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Gemini customer support

Gemini has customer support, but user reports vary. Averages reported by the company look favorable, but customers report waiting for as long as weeks to receive emails back from the company and long hold times.

Gemini rates highly for security. Gemini has never been hacked. Security features of Gemini include 2-factor authentication, SOC 2 compliance — the first ever cryptocurrency exchange to do so — and FDIC insurance for fiat currencies up to $250,000.

Google Play ratings45k ratings, 4.5 stars, 1M+ downloads
Apple Store ratings91.6k ratings, 4.8 stars

How to reach Gemini customer support

  • Contact us form
  • Email
  • Facebook page
  • Live chat (bot)
  • Telegram
  • Twitter

Is Gemini exchange safe?

The platform’s security comes with the drawback of a slow startup time. The upside is when it’s time to do your taxes, you won’t have to worry about the status of your crypto. Gemini’s compliance makes it quite easy to manage.

Gemini has two interfaces: the basic interface which is very newbie-friendly, and the ActiveTrader interface for the advanced trader. Gemini prides itself on being easy to use and it achieves just that.
Before you can even get started trading on Gemini, you have to go through the rigorous verification process. This can take quite a long time. The reason for this is Gemini’s commitment to certifications, and compliance with regulations and insurers.

So, the platform’s security comes with the drawback of a slow startup time. The upside is when it’s time to do your taxes, you won’t have to worry about the status of your crypto. Gemini’s compliance makes it quite easy to manage.

Gemini has two interfaces: the basic interface which is very newbie-friendly, and the ActiveTrader interface for the advanced trader. Gemini prides itself on being easy to use and it achieves just that.

Past hacks. No hacks have ever taken place.

Security audits. Gemini has undergone heavy-duty auditing. Gemini is the first-ever cryptocurrency exchange to pass the SOC 2 type 1 examination. They will be audited for compliance with this examination every year.

Insurance. The company has full FDIC insurance — like a bank does — for fiat currencies up to $250,000.

Keeping your crypto secure

All centralized exchanges, including Gemini, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.

Ledger Nano X Wallet

Trezor Model T Wallet

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Go to site

Supported assets

5,500+

Supported assets

1,456+

Price (USD)

$149

Price (USD)

$219

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6 Responses

    Default Gravatar
    DonSeptember 25, 2018

    I have a Coinbase account now. Because I am a Canadian resident, they won’t allow me to use my Wells Fargo bank for deposits.(U.S.) I have been dealing in u.s. Funds. Can I sign up with Gemini and continue to use my U.S. Bank? Also if I withdraw funds, can I transfer back to my U.S. Bank?

      Avatarfinder Customer Care
      JoshuaOctober 1, 2018Staff

      Hi Don,

      Thanks for getting in touch with finder. I hope all is well with you. :)

      Gemini accepts US dollars via Automated Clearing House (ACH) deposits or wire transfers. For this reason, you can use your US bank account to deposit money to your account given you use the aforementioned methods.

      As of now, you can only withdraw crpyto coins from Gemini and not fiat money.

      For more information, you may want to directly get in touch with Gemini’s customer support.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

    Default Gravatar
    NormanDecember 21, 2017

    is there a limit to a wire transfer amount for deposits or withdrawals

      Avatarfinder Customer Care
      JoanneDecember 22, 2017Staff

      Hi Norman,

      Thank you for visiting finder, we are a financial comparison website and general information service.

      There are no limits on deposits or withdrawals for Individual or Institutional Accounts for Wire transfers. You may also get additional information via Gemini’s Zendesk support.

      Hope this helps,
      Joanne

    Default Gravatar
    KimDecember 8, 2017

    I have a question. I want to buy ripple, how I should do that?

      Avatarfinder Customer Care
      RenchDecember 9, 2017Staff

      Hi Kim,

      Thanks for your inquiry.

      You can buy Ripple as you would buy any other cryptocurrency: from an online exchange. Most require you to go through a verification process but once done you just buy the XRP as you would any other product online. Finally, transfer the coins to your wallet for safekeeping.

      Cheers,
      Rench

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