Worldpay

Compare Worldpay card machines

Find out how Worldpay card machines work to see if they are right for your business.

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The Worldpay range

1 - 3 of 3
Name Product Initial cost Monthly cost Transaction cost Contract Networks Key benefits Link
Worldpay Mobile
£0
£49.99
Variable
18 month
google pay iconapple pay iconamerican express iconvisa iconmastercard icon
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Worldpay Portable
£0
£49.99
Variable
18 month
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Worldpay Countertop
£0
£49.99
Variable
18 month
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As more and more people shun cash in favour of card payments, choosing the right type of card payment machine for your business is becoming increasingly important. This review takes a closer look at the card machines on offer from Worldpay.

What is Worldpay?

Worldpay is a payment processing company that was founded in 1989 as a subsidiary of NatWest. It became the first electronic payment system operating in Europe.

In 2002, NatWest, and therefore Worldpay, was acquired by Royal Bank of Scotland (RBS) and the Worldpay business was expanded into other countries. In 2019, Worldpay was bought by American multinational corporation Fidelity National Information Services (FIS) for $43 billion (£32 billion). FIS is now the largest processing and payments company in the world.

Worldpay card machines

Worldpay offers 3 different types of card machine, allowing you to choose the one that’s most appropriate for your business. You’ll also be able to choose from a fixed monthly plan, suitable for mid-sized businesses with consistent transaction levels year round, or a custom plan which is more suited to established busineses with more complex payment requirements. Both plans have an 18-month terminal hire agreement.

The fixed monthly plan has a monthly package fee starting from £49.99 which includes your terminal rental fee, plus transactions up to a set threshold and authorisation fees.

With the custom plan, there is a monthly terminal rental fee from £17.95, plus variable transaction rates based on your business volumes. There is a minimum monthly service charge of £15.

Both plans have 3 months’ free access to the Worldpay Dashboard which enables you to view your business and payment activity. After this, access will cost £4.99 per month or you can downgrade to the free Lite Membership.

The key features of each card machine are outlined below:

Countertop

  • Enables you to take payments from a fixed point, making it ideal for retail, cafes and convenience stores
  • Accepts credit and debit cards and contactless payments including Apple Pay, Google Pay and Samsung Pay
  • Connects through a phone line, landline or Wi-Fi
  • Easy to process sales, refunds, cashback and gratuities
  • Includes receipt roll, power supply unit, ethernet cable to connect to the router, power cable and phone line connector

Mobile

  • Enables you to take payments anywhere, making it ideal for businesses on the road
  • Can be connected either through Wi-Fi which will need internet connectivity, or through Bluetooth which will require a phone line or ethernet connection (you’ll need to select which option is best for you)
  • Connects through built-in SIM providing coverage over O2, Vodafone and EE
  • Accepts contactless payments including Apple Pay, Google Pay and Samsung Pay, as well as credit and debit cards
  • Extendable battery life and separate charging station
  • Processes sales, refunds, cashback and gratuities
  • Includes receipt roll

Portable

  • Enables you to take payments around your shop floor or restaurant with ease
  • Can be connected either through Wi-Fi which will need internet connectivity, or through Bluetooth which will require a phone line or ethernet connection (you’ll need to select which option is best for you)
  • Can accept secure contactless payments including Apple Pay and Google Pay, as well as credit and debit cards
  • Extended battery life and separate charging station
  • Accepts gratuities, contactless payments and capability to offer cashback
  • Includes receipt roll, charging cable and charging station

How to order a Worldpay card machine

You can order a Worldpay card machine by signing up, getting a quote and putting in your order online, or by arranging a free sales call. Once your application has been approved and you’ve received your Worldpay customer number, your terminal should arrive within 4 days.

Pros and cons

Pros

  • Range of devices for different requirements
  • Terminals accept contactless payments
  • Different pricing plans to suit different business types
  • Easy to process sales, refunds, cashback and gratuities

Cons

  • Tied into an 18-month agreement
  • Poor pricing transparency
  • Costs can be higher than some of its competitors

Worldpay customer reviews

Worldpay has an “average” rating on review site Trustpilot, scoring 3.5 out of 5 from more than 3,000 reviews (updated September 2022).

Positive comments focus on the polite and helpful staff and easy and fast setup. However, other customers have commented on the poor customer service and high fees.

Our verdict

Worldpay offers a range of card machines, which means there should be something suitable for every type of business – whether you’d prefer a fixed terminal at your shop till point or a terminal you can take from client to client if you’re a mobile tradesperson, for instance.

However, the main drawback is the lack of pricing transparency, particularly with the custom plan. This makes it difficult to understand exactly how the cost compares to other options out there. To be sure you’re getting the best deal, you’ll need to research your options carefully once you’ve received a quote for Worldpay and then make your decision.

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