Tyl by Natwest

Compare Tyl card readers

Find out how Tyl card readers work to see if they could be right for you and your business.

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As more and more of us switch to paying by card rather than cash, card readers have become an increasingly important investment for businesses. Our review takes a closer look at the card readers on offer from Tyl.

The Tyl range

Name Product Initial cost Monthly cost Transaction cost Contract Networks Key benefits Link
OFFER
Tyl by Natwest Portable (Ingenico Move) Wi-Fi only
£0
£19.99
1.5% (subject to status)
12 Months
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New customers only: Hire fees waived for first 3 months with a minimum 12 month contract. Terms apply.
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OFFER
Tyl by Natwest Pocket (PAX)
£0
£9.99
1.5% (subject to status)
12 Months
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New customers only: Hire fees waived for first 3 months with a minimum 12 month contract. Terms apply.
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OFFER
Tyl by Natwest All-in-one (Clover Flex) Wi-Fi and 4G
£0
£16.99
1.5% (subject to status)
12 Months
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New customers only: Hire fees waived for first 3 months with a minimum 12 month contract. Terms apply.
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OFFER
Tyl by Natwest Portable (Ingenico Move) 3G only
£0
£21.99
1.5% (subject to status)
12 Months
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New customers only: Hire fees waived for first 3 months with a minimum 12 month contract. Terms apply.
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OFFER
Tyl by Natwest Countertop (Ingenico Desk)
£0
£13.99
1.5% (subject to status)
12 Months
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New customers only: Hire fees waived for first 3 months with a minimum 12 month contract. Terms apply.
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OFFER
Tyl by Natwest All-in-one (Clover Flex) Wi-Fi only
£0
£14.99
1.5% (subject to status)
12 Months
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New customers only: Hire fees waived for first 3 months with a minimum 12 month contract. Terms apply.
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Table: sorted by transaction cost, promoted deals first

Compare other card readers

Name Product Initial cost Monthly cost Transaction cost Contract Networks Key benefits Link
OFFER
Barclaycard Payments Flex Mobile
£0
£7.50 + VAT*
1.6%
18 month
google pay iconapple pay iconamerican express iconvisa iconmastercard icon
*50% off card reader rental fees until 31 December 2024. Apply by 30 April 2024. T&Cs apply.
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View details
Worldpay Mobile
£0
£17.50
1.5%
18 month
google pay iconapple pay iconamerican express iconvisa iconmastercard icon
Read review
View details
takepayments Plus
Subject to status
Subject to status
Subject to status
12 month
google pay iconapple pay iconamerican express iconvisa iconmastercard icon
Go to site
View details
Worldpay Countertop
£0
£17.50
1.5%
18 month
google pay iconapple pay iconamerican express iconvisa iconmastercard icon
Read review
View details
Stripe terminal (BBPOS WisePOS E)
£179
Subject to status
1.4% + 20p
google pay iconapple pay iconamerican express iconvisa iconmastercard icon
Read review
View details
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Table: sorted by transaction cost, promoted deals first

What is Tyl?

Founded in 2018, Tyl is a card payments provider that is backed by NatWest. It aims to help make card payments easier for businesses and customers and offers a quick and easy set-up process.

Tyl offers 4 different types of card readers to suit different business requirements. You can choose from an all-in-one card reader, a portable card reader, a countertop machine or a pocket card reader. Each has a different pricing plan.

Tyl also offers a loyalty programme that you can set up through your Tyl Portal. This enables customers of your business to earn points through Tyl when they shop with you. The more they visit your business and the more they spend, the more points they earn. You will be able to choose the reward for your customers, whether that’s a free coffee or complimentary hair treatment, whatever suits you and your business. You can also set the points threshold to earn this reward.

More about Tyl card readers

Below are the key features for each of the Tyl card readers:

All in one – Clover Flex

  • Compact, mobile point of sale system
  • Available as Wi-Fi only or Wi-Fi and 4G
  • Monthly fee of £14.99 plus VAT for Wi-Fi only
  • Monthly fee of £16.99 plus VAT for Wi-Fi and 4G
  • Long battery life of 8 hours with just one charge
  • Accepts tips and offers cashback
  • Print, email or text customer receipts
  • Offers employee and inventory management
  • Finger-print recognition system to protect your business

Portable – Ingenico Move

  • Pocket-sized portable card machine to take payments on the move
  • Available as Wi-Fi or 3G
  • Monthly fee of £19.99 plus VAT for Wi-Fi only
  • Monthly fee of £21.99 plus VAT for 3G only
  • 8-hour battery life
  • Accepts tips and offers cashback
  • Print customer receipts

Countertop – Ingenico Desk

  • Countertop machine that plugs in and stays put
  • Ethernet connection required
  • Monthly fee of £13.99 plus VAT
  • Accepts tips and offers cashback
  • Print customer receipts

Pocket – PAX

  • Simple, portable card machine that’s the size of a small smartphone
  • Monthly hire fee of £6.99 plus VAT or buy outright for £75 plus VAT
  • Takes payments over 3G/4G, Wi-Fi or Bluetooth
  • Up to 8 hours of battery life
  • Email customer receipts (no printer)

How to order a Tyl card machine

To order a Tyl card machine, you will first need to get a quote online. Simply fill in a few details about yourself and your business and once you’ve been approved, you should receive your card machine within 48 hours. You can then start to take payments and monitor your sales and settlements on the Tyl Portal for no extra cost.

Pros and cons

Pros

  • Range of card readers to suit different businesses and connectivity requirements
  • Different pricing options to choose from
  • Easy to track sales through the Tyl Portal
  • Card machine hire fees waived for new customers for 3 months
  • Reward programme available

Cons

  • Transaction fees apply on top
  • You’ll need to get a personalised quote for a full idea of pricing

Our verdict

If you’re looking for a card reader for your business, Tyl offers a range of card readers to suit different business types. Whether you want a countertop card reader for a shop or you’re looking for something more portable, Tyl offers a solution. It also wins points for its loyalty programme.

However, the one big thing to watch out for is the cost. As well as monthly hire fees, there are also transaction fees to consider. It’s important to work out exactly how much a Tyl card reader could cost your business and compare it to other options out there before making your final decision.

Tyl reader customer reviews

Tyl by NatWest scores highly on the review site Trustpilot, with a rating of 4.8 out of 5 based on 460 reviews (updated November 2022). This is considered an “excellent” rating overall.

A total of 94% of customers gave Tyl an “excellent” rating, with positive comments focusing on the professional and helpful customer service as well as the fast and efficient set-up process. However, a few customers commented that the card machines were not reliable and had issues taking payments.

Frequently asked questions

We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you. Most of the data in Finder's comparison tables has the source: Moneyfacts Group PLC. In other cases, Finder has sourced data directly from providers.

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