GoToMeeting review

GoToMeeting is a solid video-conferencing platform for virtual meetings, whether you’re tuning in from a smartphone, computer or tablet. Find out the pros and cons in our review

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  • Three different plans to choose from
  • No meeting time limits as standard
  • Screen sharing, HD video and personal meeting rooms included

GoToMeeting can help small to medium-sized businesses connect with employees and clients around the world. It’s intuitive and straightforward, but has no free version – you’ll need to buy a plan after the 14-day free trial is up.

What is GoToMeeting?

GoToMeeting is a video-conferencing platform that allows employees worldwide to tune into your company’s meetings. Similar to major competitors like Zoom, GoToMeeting assigns each user a personal meeting room URL for easy repeat access. It’s equipped to help you host a one-on-one catch-up or a meeting for the entire company.

GoToMeeting pricing and fees

Pricing is across three plans that depend on the size of your company and the perks you need.

Maximum participants1502503,000
Annual plan£9.50 for each host£12.67 for each hostContact sales team for a quote
Monthly plan£11 for each host£15 for each hostContact sales team for a quote
Video meeting
  • HD video
  • Screen sharing
  • Web audio
  • Dial-in conferencing
  • Unlimited meetings
  • Business messaging
  • Personal meeting room
All features of the Professional plan, plus
  • Co-organisers
  • Unlimited cloud recording
  • Transcription services
  • Shareable PDFs
  • Machine learning
  • Note-taking and drawing tools
  • Keyboard and mouse sharing
  • Meeting lock
All features of the Business plan, plus
  • Ability to connect to your conferencing system
  • Screen share from your smartphone
  • Meetings on the go
  • Voice commands
All features of the Professional plan, plus
  • Mobile cloud recording
Same features as Business
Account management
  • 24/7 phone and web support, live and on-demand training
  • Enterprise-level single sign-on
  • Admin management across your organisations
  • Diagnostic reports and troubleshooting
  • Downloadable management logs
Same features as the Professional planAll features of the Professional plan, plus
  • Dedicated manager to help with rollout
  • Custom onboarding and training
  • Volume discounts

How do I sign up for GoToMeeting?

GoToMeeting offers a 14-day free trial. You won’t need to provide your debit or credit card details for the free trial, so you can test its services before committing:

  • Head to the GoToMeeting website and click “Start for Free”.
  • Enter your name, business email, job title, phone number and company size, then set up a password.
  • Click “Sign Up”.

Can I download the GoToMeeting app?

Yes, GoToMeeting has an app version for both iOS and Android. You can download it on the App Store, Google Play Store or through the company’s website.

What's the difference between GoToMeeting and GoToWebinar?

GoToMeeting is a collaborative tool meant to facilitate virtual meetings, whereas GoToWebinar is suited for gatherings that include a presenter and an audience. With GoToWebinar, after you create an event, you send out an invite with a link attendees can use to register individually. As the event approaches, GoToWebinar emails reminders. GoToMeeting, on the other hand, sends individual invites that guests can either accept or decline.

GoToWebinar also has a practice mode, so the presenter can test drive a presentation before going live. Finally, GoToWebinar has tools like surveys, polls and live capabilities, whereas GoToMeeting doesn’t.

While GoToWebinar is not included in the price of GoToMeeting, you can bundle both at a discounted rate.

GoToMeeting customer reviews

In the Google Play Store, the GoToMeeting app has 4.6 out of 5 stars, based on more than 26K reviews. User feedback is similar in the App Store, where the app also has 4.6 out of 5 stars, based on more than 2,000 reviews. Customers cited dependability and ease of use as the main reasons for the positive feedback. Things are not as rosy on Trustpilot, where GoToMeeting has 3 out of 5 stars and a rating of Average, but this is based on only 4 reviews.

How do I contact GoToMeeting’s customer support?

You can get in touch with GoToMeeting’s customer service team in three ways:

  • Phone. Call 0800 031 4760.
  • Web form. Fill the form and start a chat with the operator.
  • Facebook and Twitter. Send a direct message through social media.

Compare GoToMeeting against its competitors

Table: promoted deals, sorted alphabetically
1 - 9 of 9
Name Product Max participants Meeting time-limit Tech Support Monthly price
GoToMeeting - Professional
GoToMeeting - Professional
No Time Limits
GoToMeeting - Business
GoToMeeting - Business
No Time Limits
GoToMeeting - Enterprise
GoToMeeting - Enterprise
No time limits
Contact sales
Microsoft Teams - Free
Microsoft Teams - Free
No Time Limits
Microsoft Teams - Office 365
Microsoft Teams - Office 365
No Time Limits
From £3.80
Zoom - Basic
Zoom - Basic
40 mins
Zoom - Pro
Zoom - Pro
24 hours
Zoom - Business
Zoom - Business
24 hours
Zoom - Enterprise
Zoom - Enterprise
24 hours

Compare up to 4 providers

Pros and cons of GoToMeeting


  • No minimum host requirement. You can add extra players as needed, potentially helping small businesses save money.
  • Unlimited storage. Record calls straight to the cloud to avoid running out of space on your computer.
  • Bundles with other products. Because it’s part of the larger GoTo enterprise, you get discounts for adding on tools like Jive or GoToTraining.


  • Fewer webcam displays than competitors. Zoom allows for up to 49 HD webcams at once, while GoToMeeting caps at 25.
  • No free plan. Zoom and WebEx offer a free plan with basic conferencing capabilities. With GoToMeeting, you get only 14 days free before needing to purchase a package.


GoToMeeting is a solid choice for small to medium-size companies in need of basic conferencing capabilities. If your company is larger and GoToMeeting’s participant cutoff doesn’t suit your needs, compare other business software programmes before signing up.

Frequently asked questions

We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you.

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