Finder Travel Insurance Customer Satisfaction Awards 2020
See the full results of our independent customer satisfaction survey of 750 travel insurance customers – who will you go to the ends of the world for?
Read more…We analysed the most recent outbound tourism statistics to get some insight into the travel industry as it stands today. Read on to see how many trips abroad people in the UK take and where Brits go on holiday. With a number of credit cards that don’t charge for overseas transactions, you can also see how much Brits are spending abroad!
Outbound tourism has fallen since the start of the pandemic in 2020, with travel restrictions and health concerns holding many travellers back.
Travel is still down 23% compared to its peak, going from 93.1 million trips in 2019 to 71.8 million in 2022. However, compared to last year, UK residents took 52.7 million more trips in 2022 than in 2021, a 375% increase despite the cost of living crisis.
Year | Number of visits abroad from the United Kingdom |
---|---|
2009 | 63.5 |
2010 | 64.7 |
2011 | 67.5 |
2012 | 66.8 |
2013 | 69 |
2014 | 72.2 |
2015 | 77.6 |
2016 | 81.8 |
2017 | 87.2 |
2018 | 90.6 |
2019 | 93.1 |
2020 | 23.8 |
2021 | 19.1 |
2022 | 71.8 |
Two-thirds (66%) of Brits are planning to put at least some money towards going on holiday abroad in 2023, according to our survey, while 27% were not planning to spend money on holidays abroad or were only planning to go on holiday in the UK.
Spain tops the list, with an estimated 16.5 million visitors from the UK in 2022. France is second with 7 million UK visitors while Greece follows closely behind with 4.2 million visitors.
The top ten destinations for Brits are:
Region | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2021 | 2022* |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Spain | 12.11 | 11.35 | 11.82 | 12.24 | 12.84 | 13.57 | 14.3 | 15.94 | 17.65 | 17.93 | 18.13 | 4.23 | 16.50 |
France | 10.51 | 10.53 | 10.62 | 10.42 | 10.49 | 10.65 | 10.52 | 10.03 | 10.64 | 10.85 | 10.35 | 1.59 | 6.98 |
Italy | 2.82 | 2.63 | 2.77 | 3.07 | 3.3 | 3.51 | 4.12 | 4.63 | 4.9 | 5.29 | 5.11 | 0.85 | 4.12 |
USA | 3.54 | 3.92 | 4.07 | 3.74 | 3.83 | 4.2 | 4.4 | 4.38 | 4.44 | 4.94 | 4.81 | 0.55 | 3.25 |
Rep. of Ireland | 4.05 | 3.83 | 4.27 | 3.72 | 3.77 | 4.06 | 4.51 | 4.68 | 4.58 | 4.7 | 4.79 | 1.06 | 2.83 |
Netherlands | 2.01 | 2.05 | 2.24 | 2.26 | 2.32 | 2.54 | 2.98 | 3.14 | 3.12 | 3.36 | 3.57 | 0.35 | 1.76 |
Greece | 1.99 | 1.85 | 2.19 | 2.05 | 2.03 | 2.22 | 2.6 | 2.72 | 2.71 | 2.91 | 3.44 | 1.13 | 4.24 |
Germany | 2.33 | 2.51 | 2.73 | 2.79 | 2.93 | 2.91 | 3.16 | 3.25 | 3.58 | 3.63 | 3.38 | 0.51 | 1.73 |
Portugal | 1.91 | 2.08 | 2.2 | 2.13 | 2.33 | 2.48 | 2.9 | 3.09 | 3.27 | 3.32 | 3.31 | 1.16 | 3.81 |
Poland | 1.66 | 1.64 | 1.68 | 1.82 | 1.92 | 1.99 | 2.32 | 2.7 | 3.06 | 2.94 | 3.23 | 0.94 | 2.35 |
Turkey | 1.72 | 2.01 | 1.83 | 1.63 | 1.56 | 1.65 | 1.76 | 1.21 | 1.45 | 1.75 | 2.29 | 0.35 | 2.80 |
Belgium | 1.54 | 1.66 | 1.8 | 2.07 | 2.01 | 2.19 | 2.05 | 1.9 | 2.06 | 2.09 | 2.1 | 0.19 | 0.69 |
India | 0.96 | 1.04 | 1.14 | 0.98 | 1.08 | 1.13 | 1.19 | 1.23 | 1.36 | 1.47 | 1.61 | 0.37 | 1.30 |
Switzerland | 0.94 | 1.06 | 1.03 | 1.05 | 1.16 | 1.06 | 1.13 | 1.2 | 1.19 | 1.32 | 1.35 | 0.17 | 0.88 |
Romania | 0.16 | 0.18 | 0.22 | 0.22 | 0.29 | 0.41 | 0.56 | 0.88 | 1.16 | 1.23 | 1.29 | 0.63 | 1.31 |
United Arab Emirates | 0.61 | 0.59 | 0.67 | 0.7 | 0.77 | 0.9 | 0.95 | 1.09 | 1.31 | 1.14 | 1.29 | 0.02 | 0.98 |
Cyprus | 1.06 | 1 | 1.08 | 0.94 | 0.77 | 0.71 | 0.74 | 0.93 | 1.02 | 0.88 | 1.05 | 0.25 | 0.60 |
Hungary | 0.25 | 0.31 | 0.33 | 0.35 | 0.39 | 0.44 | 0.58 | 0.72 | 0.77 | 0.73 | 0.92 | 0.17 | 0.54 |
Malta | 0.39 | 0.49 | 0.52 | 0.52 | 0.59 | 0.62 | 0.56 | 0.72 | 0.6 | 0.8 | 0.84 | 0.23 | 0.53 |
Morocco | 0.33 | 0.35 | 0.37 | 0.43 | 0.54 | 0.55 | 0.65 | 0.55 | 0.68 | 0.77 | 0.81 | 0.12 | 0.53 |
Czech Republic | 0.47 | 0.42 | 0.45 | 0.41 | 0.42 | 0.38 | 0.51 | 0.6 | 0.69 | 0.63 | 0.78 | 0.1 | 0.38 |
Pakistan | 0.43 | 0.5 | 0.43 | 0.5 | 0.47 | 0.46 | 0.49 | 0.63 | 0.74 | 0.73 | 0.77 | 0.27 | 0.61 |
Canada | 0.52 | 0.5 | 0.54 | 0.47 | 0.46 | 0.55 | 0.53 | 0.66 | 0.68 | 0.78 | 0.76 | 0.12 | 0.59 |
Austria | 0.76 | 0.7 | 0.62 | 0.62 | 0.71 | 0.63 | 0.67 | 0.91 | 0.7 | 0.7 | 0.73 | 0.08 | 0.60 |
Bulgaria | 0.27 | 0.25 | 0.33 | 0.34 | 0.33 | 0.38 | 0.34 | 0.48 | 0.6 | 0.69 | 0.72 | 0.21 | 0.58 |
Mexico | 0.21 | 0.35 | 0.34 | 0.34 | 0.52 | 0.5 | 0.6 | 0.56 | 0.63 | 0.84 | 0.69 | 0.09 | 0.70 |
Other Caribbean | 0.65 | 0.67 | 0.66 | 0.57 | 0.58 | 0.5 | 0.59 | 0.72 | 0.71 | 0.74 | 0.57 | 0.15 | 0.49 |
Australia | 0.49 | 0.55 | 0.51 | 0.47 | 0.51 | 0.55 | 0.55 | 0.53 | 0.58 | 0.48 | 0.55 | 0.01 | 0.23 |
Norway | 0.28 | 0.27 | 0.32 | 0.35 | 0.4 | 0.37 | 0.43 | 0.45 | 0.4 | 0.45 | 0.53 | 0.07 | 0.34 |
Thailand | 0.39 | 0.42 | 0.47 | 0.47 | 0.5 | 0.51 | 0.57 | 0.59 | 0.56 | 0.58 | 0.52 | 0.03 | 0.28 |
Denmark | 0.35 | 0.31 | 0.39 | 0.41 | 0.42 | 0.46 | 0.55 | 0.64 | 0.57 | 0.56 | 0.52 | 0.11 | 0.40 |
Sweden | 0.39 | 0.39 | 0.46 | 0.42 | 0.36 | 0.36 | 0.47 | 0.5 | 0.47 | 0.53 | 0.52 | 0.11 | 0.33 |
Lithuania | 0.13 | 0.16 | 0.22 | 0.23 | 0.21 | 0.27 | 0.3 | 0.38 | 0.44 | 0.44 | 0.51 | 0.17 | 0.28 |
South Africa | 0.4 | 0.47 | 0.43 | 0.45 | 0.38 | 0.41 | 0.44 | 0.44 | 0.48 | 0.48 | 0.49 | 0.03 | 0.31 |
Fly/cruise (stay onboard) | 0.68 | 0.7 | 0.63 | 0.55 | 0.6 | 0.62 | 0.6 | 0.72 | 0.55 | 0.46 | 0.47 | 0.04 | 0.62 |
Tunisia | 0.38 | 0.46 | 0.41 | 0.43 | 0.5 | 0.5 | 0.3 | 0.05 | 0.03 | 0.2 | 0.38 | 0.02 | 0.15 |
Japan | 0.14 | 0.13 | 0.11 | 0.12 | 0.13 | 0.17 | 0.18 | 0.18 | 0.21 | 0.23 | 0.36 | 0.01 | 0.06 |
Jamaica | 0.21 | 0.23 | 0.27 | 0.22 | 0.16 | 0.26 | 0.25 | 0.26 | 0.21 | 0.32 | 0.36 | 0.09 | 0.22 |
Hong Kong (China) | 0.16 | 0.2 | 0.19 | 0.24 | 0.18 | 0.2 | 0.2 | 0.21 | 0.26 | 0.36 | 0.34 | 0.02 | 0.07 |
Nigeria | 0.14 | 0.15 | 0.16 | 0.19 | 0.18 | 0.19 | 0.21 | 0.24 | 0.25 | 0.22 | 0.27 | 0.14 | 0.31 |
Slovakia | 0.16 | 0.13 | 0.1 | 0.16 | 0.13 | 0.16 | 0.2 | 0.24 | 0.21 | 0.22 | 0.23 | 0.06 | 0.16 |
Finland | 0.17 | 0.13 | 0.17 | 0.15 | 0.21 | 0.24 | 0.23 | 0.23 | 0.21 | 0.32 | 0.22 | 0.13 | 0.15 |
Russia | 0.14 | 0.12 | 0.17 | 0.17 | 0.18 | 0.18 | 0.16 | 0.15 | 0.23 | 0.16 | 0.21 | 0.04 | 0.04 |
Sri Lanka | 0.14 | 0.15 | 0.14 | 0.15 | 0.13 | 0.14 | 0.16 | 0.18 | 0.2 | 0.2 | 0.21 | 0.03 | 0.12 |
Barbados | 0.09 | 0.1 | 0.1 | 0.12 | 0.04 | 0.08 | 0.14 | 0.14 | 0.17 | 0.12 | 0.21 | 0.09 | 0.20 |
Rest of the World | 0.04 | 0.23 | 0.31 | 0.21 | 0.21 | 0.21 | 0.21 | 0.21 | 0.2 | 0.21 | 0.2 | 0.03 | 0.29 |
Israel | 0.14 | 0.13 | 0.13 | 0.12 | 0.12 | 0.13 | 0.13 | 0.12 | 0.17 | 0.13 | 0.2 | 0.03 | 0.11 |
Egypt | 0.81 | 0.77 | 0.6 | 0.49 | 0.48 | 0.36 | 0.36 | 0.14 | 0.23 | 0.25 | 0.17 | 0.06 | 0.25 |
Brazil | 0.09 | 0.12 | 0.12 | 0.15 | 0.13 | 0.15 | 0.16 | 0.11 | 0.14 | 0.12 | 0.14 | 0.02 | 0.15 |
New Zealand | 0.13 | 0.17 | 0.16 | 0.14 | 0.13 | 0.14 | 0.16 | 0.14 | 0.19 | 0.14 | 0.13 | 0.07 | 0.02 |
Luxembourg | 0.07 | 0.12 | 0.07 | 0.1 | 0.12 | 0.1 | 0.08 | 0.09 | 0.1 | 0.07 | 0.09 | 0.01 | 0.07 |
The top 5 most popular destinations for Brits in 2022 were all in Europe. However, an estimated 14.5 million UK residents have travelled outside of Europe in 2022. The top destinations included the US with 3.2 million estimated visitors followed by India with 1.3 million and the UAE with 1 million.
Country | Estimated visits in 2022 (million) |
---|---|
USA | 3.2 |
India | 1.3 |
UAE | 1 |
Mexico | 0.7 |
Pakistan | 0.6 |
Holidays are the most common reason for leaving the country, with UK residents taking an estimated 46.8 million trips to go on holiday in 2022. Visiting friends and family comes in second place followed by business trips, with 19.4 million and 4.2 million respectively.
All categories of travel struggled since the pandemic. However, business trips are trailing in the recovery. In 2022, the estimated number of business trips has more than halved (-114%) compared to 2019.
Year | All visits | Holiday | Business | Visit friends & family |
---|---|---|---|---|
2018 | 90.6 | 57.3 | 9.3 | 22.1 |
2019 | 93.1 | 58.7 | 9 | 23.5 |
2020 | 82 | 50.1 | 7.5 | 20.5 |
2021 | 18.8 | 8.7 | 1.3 | 8.1 |
2022 | 71.8 | 46.8 | 4.2 | 19.4 |
In 2022, UK residents spent an estimated £60 billion overseas compared to only £15.3 billion in 2021. Most spending was done on holidays (70%), followed by visits to friends and family (20%) and business trips (8%). Around 2% of total spending abroad came from trips with miscellaneous purposes.
Type of trip | Billion £ spent in 2021 | Billion £ spent in 2022* |
---|---|---|
Holiday | 7.8 | 41.8 |
Business | 1.5 | 4.6 |
Visit friends or relatives | 5.2 | 11.7 |
Miscellaneous | 0.9 | 1.9 |
All visits | 15.3 | 60 |
Our survey showed that over half (58%) of Brits plan their next holiday during work hours. The average employee spends 29 minutes planning getaways every week, which amounts to more than 3 working days a year of holiday shopping. That’s equivalent to a bonus long weekend you might not have accounted for. On a national scale, this is costing UK businesses £180 million in wages per week or £9.3 billion annually. And the numbers stack up, with an estimated 125 million working days lost on holiday planning across the UK.
Interestingly, Londoners spend the most time at work planning holidays at 39 minutes a week, 34% higher than the national average. People in East Anglia are significantly less guilty of this behaviour, averaging 21 minutes per week.
During the pandemic, the UK government advised Brits to avoid all but essential travel. This naturally resulted in less tourism and fewer jobs within this sector. In 2020, just 271 million people were employed across this sector globally, a sharp decrease from the 333 million people employed in 2019. However, 18.2 million jobs were recovered in 2021.
The lack of tourism during the coronavirus pandemic hit the world economy hard as the sector brings in 10.4% of the global GDP.
Year | Travel and tourism employees globally |
---|---|
2019 | 333 million |
2020 | 271 million |
2021 | 289 million |
See the full results of our independent customer satisfaction survey of 750 travel insurance customers – who will you go to the ends of the world for?
Read more…Our review looks at what Aviva’s travel insurance deals will cover you and your family for.
Read more…Our review of Staysure’s travel insurance deals. Find out if they have the right level of cover for your trip.
Read more…Find out why you should look at buying additional rental car insurance for your next holiday.
Read more…Buying travel insurance can end up saving you thousands and help protect you. We look at the latest travel insurance statistics in the UK.
Read more…Discover how you could benefit from the Yonder “free membership” credit card.
The Yonder credit card has launched in the UK, using open banking to create a personalised picture of your spending habits to help you get the most out of your credit card.
Find out how virtual credit cards work and how they can protect your personal and financial details whenever you shop online.
Thinking about getting another credit card? Having multiple cards can help your finances, but only if you use them correctly.
Find out how interest-free days work and how you can use them to avoid credit card interest.
Lloyds Avios Duo credit cards have been cancelled and replaced with the new Avios Rewards Mastercard, which comes with new Avios earn rates on spending.
Applying for a credit card should be a stress-free experience. Here are the details banks and providers need to verify your income, employment, identity and more.
Cash advances continue to push many credit card users into huge debt. Learn what transactions qualify as a cash advance and what you need to consider first.
Understand how your credit or debit card CVV or CVC number works and how it’s used to protect your card.
If you’re planning to apply for your first credit card and you don’t know where to start, this guide is for you.