Sexual health is rarely brought up in conversations and there remains a stigma around discussing openly about STIs and contraception. Fettle’s online service offers discreet delivery of STI tests and contraceptive pills, but are they worth paying for?
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
Frequently asked questions about Fettle
What is Fettle?
Fettle is a new online service catering to sexual health. It delivers discreet health kits and contraception to your door. You can also have a phone consultation with one of its specialist clinicians. It's regulated by the CQC and its medicines by the MHRA.
What types of tests can I get from Fettle?
Fettle offer STI test kits which cover chlamydia and gonorrhoea (you need a swab from your throat, rectum or vagina, or provide a urine sample) and HIV, syphilis, hepatitis B and hepatitis C (a blood sample is needed).
You can get a discount if you order multiple tests at once.
If you test positive, Fettle offers either treatment or support depending on which STI you have.
What is Fettle's refund policy?
If you cancel your order within 2 hours after confirming to use Fettle's services or if you return the STI kits, contraceptive products, or clinical treatments unopened within 14 days of getting them.
What are Fettle customer reviews?
Fettle is rare in that it doesn't use TrustPilot or Feefo to collect reviews. Instead it has a dedicated page for reviews on its site. It has an impressive 4.89 stars with over 2200 reviews. Happy customers were pleased with the easy to use and prompt service. Many said having these sort of tests gave them 'peace of mind' and the turnaround was rapid.
Its few bad reviews complained about longer waiting times than stated, although these were sparse.
How long does it take to get results from Fettle?
Fettle state that you can get your results within 72 hours of receiving your samples. If positive, one of its clinicians will call you to discuss further while if you're negative, a text message will let you know as soon as your results are available.
What are the pros and cons of Fettle tests?
- Delivers STI tests and contraception discreetly
- Quick and easy to order
- Fast turnaround times
- Great customer reviews
- Tests are easy to take
- Follow up with clinician if reactive
- Extremely informative website
- CQC and MHRA regulated
- You have to pay for tests vs NHS free ones
- Some instances of delays
- Telephone consultation has a fee
Our verdict: Is Fettle any good?
If you want quick and discreet free STI tests and contraception, Fettle is the route to go down. Its website is as comprehensive as can be, with diagrams and plenty of information as to how tests and contraception works. Yes, you will have to pay for treatment, but this means avoiding waiting times and the potential anxiety of getting it in person.
Fettle’s medical information is reviewed by a doctor and clinicians are at hand to provide you with support if you do test positive for any STI. Telephone consultations aren’t free though, but for confidential advice and extra peace of mind, it may be worth it.
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