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  • Details
    • Product details
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SwissBorg review 2024

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SwissBorg
4.0
★★★★★
Finder score
Fiat currencies
16
Supported assets
58

Our verdict

We put the self-proclaimed “wealth management ecosystem” under the microscope.

SwissBorg is effectively a broker, so its strength lies in finding the best price, liquidity or yield rate through its connections with multiple exchanges and DeFi protocols. Its slick user interface means you are shielded from the chaos of price volatility in the crypto market. The Smart Engine tool takes the best execution route each time. However, if you are an investor that wants to be more in control and set prices triggers and stop losses, then SwissBorg is probably not the best fit.

What it does do is give you an easy to use wealth management tool with transparent fees. Rather than the costs coming from the exchange rate or spread, it charges a small fee which is invested into the ecosystem.

Overall, SwissBorg is a well thought out platform that not only gives you the chance to buy and sell crypto assets, but also earn a passive income and involve yourself in its ecosystem through the CHSB Token. Where it lets itself down is customer service, where users have reported slow response times and issues remaining unresolved.

Pros

  • Transparent trading fees
  • A well-designed app that's easy to navigate
  • Chance to earn yield on crypto holdings
  • Instant withdrawals

Cons

  • You can’t yet set limit orders or stop orders - you trade there and then at the best price SwissBorg can access.
  • Your UK bank might cause delays when you transfer money to SwissBorg
  • SwissBorg is not an FCA-registered cryptoasset firm

In this guide

  • Our verdict
  • Details
    • Product details
  • Your reviews

Details

Product details

Product name SwissBorg
Supported cryptoassets BTC, ETH, XRP, USDT, USDC, BNB, BUSD, ADA, SOL, DOT + 48 more
Fiat currencies GBP, EUR, CAD, CHF + 12 more
Deposit methods Bank transfer
Cryptocurrency
Credit or Debit Card
SEPA
SWIFT
Trading fee 0-1%
Deposit fee None
Withdrawal fee 0.10%
Don't invest unless you're prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more.

What is SwissBorg?

SwissBorg is a crypto trading platform where you can buy and sell cryptocurrency, or hold onto it with a view to earning a return. Its native token, CHSB (issued on the Ethereum blockchain), is also commonly referred to as SwissBorg.

Underneath a slick user interface, SwissBorg is effectively acting as a broker – scouring major crypto exchanges to find buyers or sellers which allow it to complete its customers’ orders at the best prices it can find. This means that you won’t see the “order book” in your SwissBorg app, with all the live trades executing – you’re shielded from that frenetic activity in the app. If you want to get stuck into the fray, and set price triggers and stop losses, this isn’t the platform for you, but as a competitive wealth management tool, SwissBorg does a good job.

SwissBorg has a “Standard” account, with fairly standard exchange fees and yield rates, and 3 tiers of “Premium” account offering reduced exchange fees and higher earn yields. Premium accounts are available to those who hold enough CHSB staked with the platform. Unlike some crypto platforms, SwissBorg is upfront about the costs involved, so you know where you stand.

Finder ratings for SwissBorg

Supported cryptocurrencies★★★★★
Transferring money or assets★★★★★
Fees and costs★★★★★
Ease of use★★★★★
Customer service★★★★★
Staking/earning★★★★★
Trustworthiness/security★★★★★
Overall score4

What to know about SwissBorg

SwissBorg’s 2 main features are its Smart Engine trading platform and its Smart Yield account, which gives you the opportunity to earn a passive income on your cryptoasset holding.

The main thing to understand about SwissBorg is that it is the middleman. So when it comes to trading crypto assets, it connects with exchanges like HitBTC and Kraken to find you the best liquidity and rate for your chosen crypto pair. Similarly with its Yield account, once you move funds into it, you give SwissBorg permission to put your holdings to work. It will typically loan it out to third parties and you will receive a percentage back as a result. This means that SwissBorg is the one doing the hard work trying to find the best price/rate around, but it also means that you are relinquishing control in order to allow it to do this.

Expert test: I tried out SwissBorg but my bank didn't make it easy!

chrislilly profile pic
Chris Lilly

Head of publishing

When I opened my SwissBorg account and tried to fund it via a bank transfer, my UK bank (Halifax) was reluctant to transfer the funds. The transfer was initially blocked and I was told to call the bank to assure it that I understood the risks. After 10 minutes on a call with the bank’s fraud team, my funds were released – showing up in the SwissBorg app seconds later. It’s not a huge headache, but it’s interesting that SwissBorg’s carefully-crafted user experience finds itself at the mercy of the big banks’ processes.

Later I went to exchange some Ethereum back to GBP, and I was frustrated that I had to specify an exact amount in ETH or GBP – what I wanted was to just exchange everything held in ETH, but SwissBorg gave no option to do that. Withdrawing to my bank account then came with a small fee, which I anticipated (a tiny percentage, cheekily rounded up to a pound) but I was impressed that it was instant. The other exchange I tested out (Ziglu) charged no fee but took 3 working days.

Signing up on SwissBorg

Step 1: Download the app

The only way to sign up to SwissBorg is via its app, so you will need to download this first.

Step 2: Enter your mobile number

When you first open the app to create an account, it will ask you to enter your mobile number. You will be sent a verification code in an SMS which will you will need to input into the app.

Step 3: Create a PIN

Before entering any more information, SwissBorg requires you to create a PIN which you will use to log into the app. At a later point, you can enable Face ID if you wish.

Step 4: Enter and verify your email address

The next step is to provide your email address. Once you have done this you will receive an email with a verification link in it. Simply click on this and you will be taken back to the app.

Step 5: Submit your personal details

You will be prompted to provide your personal details, including details of your investment experience. These questions ask what your level of wealth is, occupation and source of income.

Step 6: Provide photo ID

To verify your identity you will first need to submit a photo of your government ID. You can do this within the app using the camera on your phone.

Step 7: Take a selfie

Don’t worry, you won’t need to pull any faces. The app will just ask you to place your face in the frame and take a picture.

Step 8: Wait for verification

This is the only frustrating part of the process in that you need to wait for verification before accessing the dashboard. In our road test, this happened pretty quickly. We waited less than 5 minutes before receiving confirmation that the account was open.

SwissBorg competitor comparison

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Disclaimer: Star ratings are only displayed for products with 10 or more reviews.
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Frequently asked questions

* Cryptocurrencies aren't regulated in the UK and there's no protection from the Financial Ombudsman or the Financial Services Compensation Scheme. Your capital is at risk. Capital gains tax on profits may apply. Cryptocurrencies are speculative and investing in them involves significant risks - they're highly volatile, vulnerable to hacking and sensitive to secondary activity. The value of investments can fall as well as rise and you may get back less than you invested. Past performance is no guarantee of future results. This content shouldn't be interpreted as a recommendation to invest. Before you invest, you should get advice and decide whether the potential return outweighs the risks. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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