Capital One CreditWise credit report

Capital One CreditWise free credit report could help you smarten up your credit profile.

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Monthly feeFree
Trial periodN/A
Score information includedEquifax
Report information includedEquifax
Update frequencyMonthly
Max. history6 years
Fraud alerts
Score alerts
App detailsCheck your credit score on the go on both iOS and Android devices
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What is Capital One?

Capital One is an American bank and financial services company that offers credit cards, banking and savings accounts, as well as free credit reporting and credit scores through its CreditWise service.

How does a Capital One credit report work?

The Capital One CreditWise credit report records the last six years of your financial activity and then uses this data to calculate your credit score, which is a numerical rating of your credit profile and used by lenders to help determine whether to approve you for a loan or credit card.

However, CreditWise uses Capital One data to calculate its credit score, and therefore doesn’t provide your credit score from any of the three major credit reference agencies (CRAs). CreditWise also offers tips for how you can improve your credit rating and financial health.

How do I get a Capital One credit report?

In order to get a Capital One credit report you’ll need to register for a CreditWise account. It’s free to join, and the registration process will only take a couple of minutes, but you’ll need to provide some personal details as part of your application.

Once you’ve registered with CreditWise, you’ll be able to access your free Capital One credit report and credit score via the CreditWise website at any time.

Is Capital One any good?

Capital One’s CreditWise credit report is easily accessible and free to use, which may make it suitable for those looking for an affordable way to check their credit score and report. It also shows you the Capital One credit cards you may be eligible for based on your current credit rating, which may be handy for those in the market for a credit card.

However, Capital One doesn’t provide your Equifax, Experian or TransUnion credit score, which are the major credit reference agencies used by the majority of lenders, which means your Capital One credit score may have limited value if you’re looking to apply for a loan or credit card through another lender.

How much does Capital One cost?

Capital One’s CreditWise credit report service is completely free to use, and you’ll never be charged for access to your credit report or credit score.

Does using Capital One affect my credit score?

No, there’s no impact on your credit score when you check or access your CreditWise credit report or credit score.

How do I cancel my Capital One account?

You can cancel your Capital One CreditWise account by logging in to the CreditWise website, clicking on “Settings” and then selecting “Cancel My Account”, or by calling Capital One on 03444 810 882.

If you’re deaf, or hearing or speech-impaired, you can use Capital One’s Next Generation Text (NGT) Service by dialling 18001 03444 810 882.

Pros and cons


  • Free for life
  • Free financial advice


  • Doesn’t use data from major CRAs

Our verdict

Capital One’s CreditWise credit report platform is free, easy-to-use and also offers constructive advice on how you can improve your credit rating.

However, the Capital One credit score may have little value beyond confirming whether you’re eligible for a Capital One credit card, and those looking to get a credit product from a different lender may be better served by one of the free credit report providers that reports your credit score from the major CRAs.

How do I improve my credit score?

If your credit report or credit score is lower than you’d like it to be, there are a couple of things you can do to help improve it, including:

  • Paying your bills on time
  • Closing any unused credit accounts, such as old credit cards or bank accounts
  • Registering on the electoral roll and making sure your address is up to date
  • Regularly checking your credit report for any errors

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