How to cancel your Progressive car insurance policy |

How to cancel your Progressive car insurance policy

Whether you’ve moved or are simply looking for a cheaper rate, Progressive gives you multiple options to cancel your insurance policy.

Progressive is one of America’s most flexible and accommodating car insurance providers. Best known for its streamlined process to help customers switch and save, Progressive’s cancellation process is just as easy. Progressive lets you cancel your coverage easily by phone, mail, and in some cases, online.

What are the ways to cancel my Progressive car insurance?

Every year, thousands of Americans cancel or switch their car insurance for a variety of reasons. With some providers, this can be a hassle; inconvenient cancellation methods or unhelpful agents can deter customers from canceling — but not Progressive.

Like many other auto insurance providers today, Progressive boasts an accessible, secure online platform to manage your policy. What sets it apart, however, is the option to cancel your policy online. While this option is only available in some states, most providers don’t allow online cancellation at all.

If you’d prefer to have everything in writing, or to speak with an agent directly, you can cancel by mail and phone.

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How to cancel your Progressive auto insurance policy

Car insurance is a legal contract that often requires you to sign or provide ID to enrol, so it’s no surprise you might need it for canceling your policy. Some states require legal paperwork, so online cancellation is only available in certain states.


If you’re located in a state that allows online cancellation, log in to your account and check your options. If you don’t see an option to cancel, call an agent or mail in a cancellation letter.

By phone

  1. The agent will likely ask for your policy number, name, date of birth and Social Security number, so have these documents ready in advance. Depending on your reason for cancellation, you may need proof of insurance, plate forfeiture or bill of sale.
  2. Call 866-416-2003 to speak with a licensed agent.
  3. Cancellations via phone are usually effective immediately, but you should ask for confirmation to prevent any fees or complications in the future.
  4. Notify your state’s DMV if you have a lapse in coverage. Many states require you to inform the DMV when canceling or changing your auto insurance, so check your state’s guidelines or ask your agent if this is necessary.


Some states require a signed document in order to cancel your auto insurance policy, but regardless, it’s often the simplest method. You can use its request of cancellation form, or, you can draft your own letter that provides the following information:

  • Your name, address and phone number
  • Your Progressive policy number, and the date you want your policy to end
  • Your dated signature
  • Your new insurer’s name, policy number, and start date for your new policy, OR
  • Proof you won’t be driving (bill of sale, plate forfeiture, etc)

Leave time for delivery and processing by mailing your letter a minimum of one, but ideally two or three weeks before your intended cancellation date. Send your letter to the following address:

The Progressive Corporation
6300 Wilson Mills Road
Mayfield Village, Ohio

In person

For added peace of mind, you can also cancel your insurance policy in person. Visit your local Progressive branch and speak with an agent about canceling. Have the following information on hand:

  • Your name, address and phone number
  • Your Progressive policy number, and the date and time you want your policy to end
  • Your dated signature
  • Your new insurer’s name, policy number, and start date for your new policy, OR
  • Proof that you will no longer be driving (bill of sale, plate forfeiture, etc)

Progressive’s cancellation policy

Cancel your coverage with Progressive’s hassle-free cancellation policy with minimal fees. It provides prorate refunds if you cancel before the end of your term, minus any fees. Depending on your state and plan, you may be subject to a cancellation fee equal to 10% of your remaining premium. However, cancellation fees, refunds, and policies vary so it’s best to call an agent for more details.

Do I need to have a new policy before canceling my policy with Progressive?

Like most insurance providers, Progressive doesn’t require you to have another policy in place before canceling coverage. However, proof of a new policy is required if you plan on driving the same vehicle. If not, you’ll need to provide proof that you’ve surrendered or transferred your vehicle’s plates, or a bill of sale for your vehicle when you cancel.

It’s illegal to drive without auto insurance in most states, so make sure that you understand your state’s requirements for car insurance before getting back on the road. Some states require you to carry insurance on a vehicle until you turn in your license plates, so be aware that Progressive may directly notify your state’s DMV of your lapse in coverage.

Find the cheapest rates near you

Enter your ZIP code below and click Compare now to find the best car insurance rates near you.

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4 Responses

  1. Default Gravatar
    ShakilaFebruary 16, 2018

    Can I cancel my car insurance right now?

    • Default Gravatar
      AndyFebruary 22, 2018

      Hi Shakila,

      Thank you for reaching out to the finder team! Progressive allows most policyholders to cancel their policies at any time.

      Sometimes a fee is charged for early cancellation with Progressive. But with that in mind, you could stand to save more money by switching to a new provider. You can learn more about any potential cancellation fees by calling 1-866-416-2003 and asking a Progressive agent.

      We hope this information was helpful, and that you have everything you need!


  2. Default Gravatar
    RebeccaFebruary 5, 2018

    I am going to cancel my insurance policy and I paid with a credit card. I lost my card and cancelled it, so how will I get my reimbursement?

    • Staff
      JoshuaFebruary 13, 2018Staff

      Hi Rebecca,

      Thanks for getting in touch.

      First, you need to report to your bank that you lost your credit card to ensure that you won’t lose any money.

      Next, if you need to get a reimbursement for the policy you purchased, you need to directly get in touch with your insurer. They will provide you the necessary information regarding your request.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Joshua Infantado

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