Chubb car insurance review July 2018 | finder.com

Chubb Insurance car insurance review July 2018

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Luxury vehicles are protected by high coverage limits and a provider with a strong history.

Auto insurance is a requirement in most states. You want to find a provider that not only offers you the coverage you need to get on the road but also works within your budget.

For high-net-worth people who drive luxury vehicles, Chubb Insurance could be a good fit. This provider offers generous coverage limits and services to cover your car’s unique needs.

Description Cover your luxury vehicle or classic car with best-in-class protection and high coverage limits.
States served All 50 states
Roadside assistance Optional
Pay schedule 12 months, 6 months
Claims methods online
New car protection No

Pros

  • High coverage limits
  • In-person support
  • Great customer satisfaction

Cons

  • High rates for low-value vehicles
  • No online quotes
Defensive driving discount Yes
Good student discount Yes
Loyalty discount No
Homeowner discount No
Military discount No
Safety device discount Yes
Special employment discount No
Usage-based discount No
Other discounts Daytime running lights discount

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Who is Chubb Insurance best for?

Those looking for top-notch coverage for their luxury or antique vehicles should feel at home with Chubb Insurance.

Its insurance products are focused on providing premium coverage to those with a high net worth of $250,000 or more. You’ll find high maximums and a suite of products geared for affluent customers.

What is Chubb Insurance?

Started in 1882 by Thomas Caldecot Chubb and his son, Percy, Chubb Insurance was originally an underwriting business focused on insuring ships and cargo. Over the years, Chubb added products and services that include auto and home insurance. In 2016, ACE Limited acquired Chubb, growing this leading global insurer with more than $160 billion in assets under management.

Today, Chubb’s auto insurance coverage focuses on such luxury brands as Lexus, Mercedes Benz and Jaguar. It stands out from other providers with high coverage maximums and worldwide coverage. If you insure with Chubb, you can rest easy knowing your luxury vehicle is getting best-in-class protection.

What car insurance coverage does Chubb Insurance offer?

Chubb’s tagline says there’s ordinary auto insurance, and then there’s Chubb. Standard coverage includes liability, collision and comprehensive. Insuring with Chubb Masterpiece comes with full coverage and features.

  • Collision. Covers damage to your vehicle when you cause an accident.
  • Comprehensive. Covers damages to your vehicle caused by anything other than an accident, such as fire and theft.
  • Worldwide liability. For policies of $1 million or more, you’re covered around the world.
  • Agreed value coverage. You agree what your car is worth at the time your policy is made. If a later accident totals your car or it’s stolen, Chubb pays that agreed amount.
  • Choice of repair shop. Rather than fix your car at a provider-preferred shop, you can choose any repair facility you want. If you need assistance, Chubb recommends a few through its Masterpiece Auto Preference Services (MAPS).
  • Loss of use coverage. Chubb pays up to $15,000 without a daily limit, which is nine times more than many other insurance providers’ coverage. This covers transportation, meals and lodging if you’re without a car.
  • OEM parts. Pays for the original manufacturer equipment, rather than aftermarket products, ensuring your vehicle’s specialized safety systems continue working seamlessly.
  • High uninsured/underinsured motorists (UM/UIM) coverage. Get some of the highest limits available, up to $10 million in auto liability and $1 million in UM/UIM protection.
  • Worldwide rental coverage. You’re not limited to rentals in the US and Canada only.
  • Road service coverage. Covers up to 200 miles and labor costs for disabled vehicles with no deductible.

Chubb car insurance rates

Chubb’s high coverage and unique add-ons come with a cost. Generally, rates are higher than what you may find at other competitors. But if you seek high-dollar coverage for your luxury vehicle, Chubb could be it.

Chubb offers free quotes, but only through its network of independent agents. To locate an office near you, use Chubb’s online Find an Agent tool. Getting a quote takes minutes.

What discounts can I get with Chubb Insurance?

Chubb rewards its customers with a number of discounts that vary by state, including:

  • Defensive driving credit. Rates won’t go way up after a traffic violation if you sign up for defensive driving.
  • Good student discount. Students can earn 10% to 15% off a policy by maintaining a specific GPA.
  • Airbag and passenger restraint discount. Vehicles equipped with safety features can earn a policy discount.
  • Antilock brake discount. Vehicles equipped with computerized antilock braking systems can enjoy a lower rate.
  • Antitheft discount. Earn a fixed percentage off your premium for sound, active and passive alarm systems installed on your vehicle.
  • Multipolicy discount. Save 10% by combining your homeowners and auto policies.

Does Chubb Insurance offer special programs?

Yes. The big one: Chubb’s coverage and services are geared for luxury vehicles.

When you drive Mercedes or Jaguar, you want a provider that understands the nature of high-worth vehicles and offers the best possible coverage to protect them. Providers like Geico and Progressive can insure your vehicle, but Chubb’s high maximums and guarantees to use only original manufacturer equipment can provide stronger protection.

Other unique coverage available through Chubb comes down to rental reimbursement. It offers worldwide coverage, which is impressive compared with other providers that offer rental car coverage within the US and Canada only. You’ll also find high-dollar rental car reimbursement of up to $15,000, with no daily limit.

What’s not covered by Chubb car insurance?

Chubb prefers to insure your luxury vehicles, resulting in high coverage amounts that protect the assets of high-net-worth drivers in an accident, a lawsuit or worse. It doesn’t mean that Chubb won’t insure your lower-value car. But you’ll likely find lower premiums elsewhere.

Are there any coverage maximums?

Only high maximums. For instance, rental reimbursement is capped at a generous $15,000, with no daily limit. You can also get up to $1 million for uninsured or underinsured motorists coverage and up to $10 million for auto liability coverage.

Because Chubb focuses on high-end, personalized services, coverage maximums can vary.

Pros and cons of Chubb car insurance

Pros

  • High coverage. Coverage limits for many of Chubb’s services and products are higher than many other insurers.
  • In-person support. A network of local agents are ready to assist you whenever you need the help.
  • High customer satisfaction. Online customers are happy with Chubb, with many highlighting the helpfulness of its agents.

Cons

  • High rates for low-value vehicles. Chubb is geared for those with high-value vehicles. Otherwise, you might find lower rates elsewhere.
  • No online quotes. Given its focus of the insurance products, Chubb leaves quotes to its network of independent agents.

What do customers say about Chubb Insurance?

Online reviews are a mixed bag, earning either extreme accolades or one-star write-ups. On one hand, many customers say they’re happy with Chubb’s specialist agents that offer no-hassle quotes and assistance, when needed. Others complain that claims require too much documentation before they’re paid out — in one case, a video from a nearby establishment — and that agents aren’t the best with returning calls.

Chubb earns a B+ from the Better Business Bureau, though it’s not accredited with the BBB. It ranks second only to Amica in J.D. Power’s 2018 U.S. Property Claims Satisfaction Study, a good sign of a smooth claims process.

How to apply

Chubb does not offer online quotes. To get a quote or sign up for a policy, you’ll need to contact an independent Chubb insurance agent.

What info do I need to apply?

To get started with a quote, you’ll provide your name and contact information, your driver’s license and the make and model of your car.

How to find an Chubb Insurance agent near me

  1. Visit Chubb’s personal insurance website.
  2. Click Find an Agent in the top navigation bar.
  3. Enter your ZIP code to see a list of nearby independent agents.
  4. Call or visit an agent closest to you for a free quote.

How to make a car insurance claim

To make a claim online, log in to your online Chubb account and complete a claims application. A Chubb claims support specialist will be in touch with next steps and required documentation.

When reporting your claim, ready:

  • Your Chubb policy number.
  • The date the incident occurred.
  • The location of the incident.
  • A brief description of the incident.
  • The contact information for any of the other parties involved.

You can also start the claims process by calling your independent Chubb agent or 800-252-4670 at any time.

Chubb strives for an easy, streamlined claims process for its customers. Its claims support specialists work to find simple solutions, readily paying out claims after resolution.

According to Chubb, 97% of its clients who receive payment on a claim are highly satisfied with their claims experience.

How to contact Chubb Insurance

Get help with general questions, queries about your policy and more by contacting your local Chubb agent. For questions or feedback, call 1-877-513-2338 or use the online contact form.

  1. Visit the Chubb website and click Contact Us in the top menu.
  2. Enter your full name, ZIP code, email address and phone number, then type out your message.
  3. Click Send message.

Does Chubb Insurance offer other types of insurance?

Yes, Chubb offers a full suite of coverage designed to protect you, your family, your assets and even your business.

  • Family protection. Chubb reimburses you for medical expenses, psychiatric services and other treatment prescribed by a physician after a home invasion, stalking threats, carjackings or road rage incidents.
  • Valuables. Protect your high-value jewelry, artwork or antiques with coverage outside of home insurance.
  • Boats and yachts. Get coverage for small boats, yachts and mega yachts.
  • Home insurance. Options include extended replacement cost coverage, risk consulting through home appraisals, temporary living arrangements if your home can’t be lived in due to a covered loss, cash settlements in the event of a covered total loss and more.
  • Excess liability. More than your typical umbrella policy, Chubb offers up to $50 million in excess liability.
  • Travel protection. From trip delays to coverage for accidents, Chubb helps make your trip as worry-free as possible.
  • Wildfire, flood and earthquake. In select areas, Chubb can help minimize damage before and after a disaster.
  • Farm and ranch. From horse ranches to complex corporate farms, tailor protection to your specific needs.
  • Small business. Coverage includes workers’ compensation, liability protection, cyber risk management and more.
  • Cyber and identity theft. After a cyber attack or exposure of personal info, Chubb helps by replacing stolen money from accounts, covering fraudulent charges and reimbursing stolen digital property due to ransomware attacks.

What car insurance providers are similar to Chubb Insurance?

Chubb’s ultra-high coverage and unique products and services make it a standout among other providers. You simply won’t find many competitors that can match the level of coverage or products it offers.

Geico and Progressive are options to consider, but coverage limits and add-ons may not be as diverse.

Classic Auto Insurance specializes in antique classic cars as well as a selection of luxury vehicle brands that include as Aston Martin, Bentley and Rolls-Royce.

Compare car insurance providers

Name Product Roadside assistance New car protection
Liberty Mutual
Included free
Yes, cars under 1 year old & 15,000 miles
Car insurance through Liberty Mutual will give coverage options for almost any situation.
Esurance
Optional
Yes, cars under 1 year old & 15,000 miles
Esurance offers a modern online and mobile experience that helps you take your insurance on the go.
Allstate
Included free
Yes, cars under 2 years old
Enjoy having your own dedicated agent to help you get the best discounts and coverage.

Compare up to 4 providers

Bottom line

Getting comprehensive coverage for a luxury vehicle can be a challenge. Chubb fills your needs by offering high maximums and reputable repair services on your high-worth autos.

Rather than competing on rates, Chubb focuses on best-in-class coverage for those in high tax brackets. A large customer base and long history make it one to consider, but watch for potentially spotty claims reported by customers online.

Compare car insurance online to find the best provider for you.

Frequently asked questions about Chubb car insurance

Find the cheapest rates

Find the cheapest rates near you and compare car insurance providers.

Your information is secure.

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