Finder makes money from featured partners, but editorial opinions are our own. Advertiser Disclosure

CEX.IO review 2023

Buy and sell cryptocurrency or actively trade at competitive rates on CEX.IO.

4.5 ★★★★★ (16 reviews) Write a review

Disclaimer: This page is not financial advice or an endorsement of digital assets, providers or services. Digital assets are volatile and risky, and past performance is no guarantee of future results. Potential regulations or policies can affect their availability and services provided. Talk with a financial professional before making a decision. Finder or the author may own cryptocurrency discussed on this page.

Our take on CEX.IO

CEX.IO is a reputable crypto exchange with a lot to offer.

The well-regulated exchange allows you to not only buy and sell crypto assets but to borrow against and earn yield on your crypto.

And its user-friendly interface makes it easy for its over 4 million clients to safely and easily gain exposure to a broad range of crypto assets.

If you are new to crypto, you might want to stay away from the margin trading and derivative products that the platform offers, as these financial instruments can be quite risky.


Finder Rating


CEX.IO pros and cons

  • Accepts credit cards.
  • 18 coins available.
  • No reported sitewide hacks.
  • Almost 10-year track record of reputable, hack-free service. CEX.IO was founded in 2013 and has operated without interruption or hacks.
  • Fiat withdrawal to credit and debit cards. CEX.IO is one of the few exchanges that allows you to withdraw your fiat currency directly to a credit or debit card.
  • Enables staking of a handful of cryptos. You can stake crypto assets including ATOM, MATIC and ADA through CEX.IO.
  • Customers report poor customer service.
  • Verification process may take days or weeks.
  • Low liquidity. CEX.IO tends to have lower liquidity than leading global exchanges. This may affect the price you get for assets and increase the spread between buy and sell prices.
  • Lengthy KYC process. If you’d like to withdraw large sums of money from CEX.IO, you have to go through an extensive KYC process that can take days or weeks to process.
  • Only 45 cryptocurrencies supported. CEX.IO supports a smaller variety of assets than some of its competitors. This isn't necessarily a bad thing, but if you're looking for a large range of altcoins you may want to compare other platforms.
  • Not available to all US residents. CEX.IO is only available in 50 states. You can not use CEX.IO if you are a resident of New York

About CEX.IO — company background

CEX.IO was founded in London in 2013. The exchange was one of the first to make fiat-to-crypto transactions accessible by offering credit card payments and bank transfers to clients.

CEX.IO’s staff of 370 serves its 4 million clients from its bases in the following jurisdictions: USA, Gibraltar and Cyprus.

Listed CEX.IO crypto exchange assets

CEX.IO supports over 45 cryptocurrencies, but some notable assets are missing. Namely, BNB, XRP and Lido Staked Ether, which are in the top 20 cryptos by market cap. In total, 16 of the top 20 cryptos are available on CEX.IO.

Popular assets on CEX.IO
Bitcoin (BTC)
Ethereum (ETH)
Tether (USDT)
does not support
does not support
Cardano (ADA)
does not support
Lido Staked Ether (STETH)
Polygon (MATIC)
Dogecoin (DOGE)
Solana (SOL)
does not support
Binance USD (BUSD)
Polkadot (DOT)
Shiba Inu (SHIB)
Litecoin (LTC)
Avalanche (AVAX)
Dai (DAI)
Uniswap (UNI)
Wrapped Bitcoin (WBTC)

CEX.IO fees

CEX.IO charges a 3.99% (USD, GBP, EUR) fee for skrill deposits and a 2.99% (USD), (GBP), (EUR) , (RUB) fee for visa & mastercard deposits. Faster payments, ACH and bank transfer deposits are free for folks in the US.

Deposit & withdrawals fees

Transaction type Fee
Deposit funds VISA & Mastercard: 2.99% (USD), (GBP), (EUR) , (RUB)
Bank transfer: None
Skrill: 3.99% (USD, GBP, EUR)
ACH: None
Faster Payments: None
Withdraw funds Mastercard and VISA: Fees vary
Bank transfer: 0.3% + £ 25.00 (USD, GBP, EUR)
ACH: None
Skrill: 1% (USD, GBP, EUR)
Faster payments: None
Other fees Various margin trading fees

CEX.IO deposit methods

  • Bank transfer
  • Credit card
  • Cryptocurrency
  • SEPA
  • Faster Payments (FPS)

How to sign up on CEX.IO exchange

Before you can even get started trading on CEX.IO, you have to go through the rigorous verification process (which usually involved proof of identification). This can take quite a long time. The reason for this is CEX.IO's commitment to certifications, and compliance with regulations and insurers.

  1. Get started
    After selecting the Get Started button, fill in the create account form.
  2. Set up payment
    Before you can start trading, you have to add your bank account to your CEX.IO account. There are several options to choose from, so choose the option most compatible.
  3. Provide identification
    Before you can make withdrawals and increase your transaction limits, you must submit proof of address and some additional identification. Use either a passport or a driver's license for this.
  4. Start trading
    After all that is processed, you're ready to trade on CEX.IO.
Create CEX.IO account

About CEX.IO app

The CEX.IO app is available for Android and iOS operating systems.

Keeping your crypto secure

All centralized exchanges, including CEX.IO, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.

Ledger Nano X Wallet

Trezor Model T Wallet

Go to site
Go to site

Supported assets


Supported assets


Price (USD)


Price (USD)


CEX.IO customer support

One of CEX.IO’s strongest suits is its customer service.

Support is available 24/7. There’s an online knowledge center, dedicated support email addresses, a live chat with human or chatbot option, and even a phone number you can ring.

And as an act of good faith, CEX.IO even posts apologetic blog posts when the customer service pipes get clogged.

How to reach CEX.IO customer support

  • Email
  • Live chat
  • Phone

Alternatives to CEX.IO

1 - 3 of 24
Name Product Deposit methods Fiat Currencies Cryptocurrencies Offer Disclaimer
SoFi Invest Crypto
Bank transfer (ACH), Cash, Debit card, Wire transfer, Rollover or personal check


Win up to $100 in crypto with a qualifying first trade. T&Cs apply.
Finder Award
eToro USA LLC Cryptocurrency Trading
Bank transfer, Debit card, PayPal, Wire transfer


Get $15 when you sign up and buy $100 of crypto. T&Cs apply.
Disclaimer: eToro USA LLC; Investments are subject to market risk, including the possible loss of principal.
KuCoin Cryptocurrency Exchange
Bank transfer, Credit card, Cryptocurrency, Debit card, P2P


Sign up and get up to US$10 in rewards. Make trades to get up to US$500 in rewards. T&Cs apply.
Disclaimer: Star ratings are only displayed for products with 10 or more reviews.

More guides on Finder

Ask an Expert provides guides and information on a range of products and services. Because our content is not financial advice, we suggest talking with a professional before you make any decision.

By submitting your comment or question, you agree to our Privacy and Cookies Policy and Terms of Use.

Questions and responses on are not provided, paid for or otherwise endorsed by any bank or brand. These banks and brands are not responsible for ensuring that comments are answered or accurate.

2 Responses

    Default Gravatar
    markDecember 18, 2017

    Hi, I deposited 500 euros at via credit card. When is was available to buy BTC is was only 448 euros. Is this correct. They charged a fee on top of my credit card deposit and then deducted another 52 euros from my CEX account. Any help is welcome. Thanks.

      Avatarfinder Customer Care
      MayJanuary 3, 2018Staff

      Hi Mark,

      Thanks for your question.

      Sorry for the delay. Although I cannot do the exact math for you, there’s actually a fee of 3.5% + $0.25 when you buy BTC using your credit card on CEX.IO. Apart from that, buying bitcoin comes with a 7% transaction fee, and you may lose a bit of value on your fiat currency from the exchange rate. Fees on CEX.IO also vary depending on the transaction. So, this could explain the credit card fee you incurred and 52 euros taken from your account. Nevertheless, it’s always good to note that with crypto currencies, fees are possibly charged when you buy or sell, as to how much, that depends on the exchange platform you use and the rates they charge.


Go to site