CEX.IO review 2023

Our take on CEX.IO

CEX.IO is a reputable crypto exchange with a lot to offer.

The well-regulated exchange allows you to not only buy and sell crypto assets but to borrow against and earn yield on your crypto.

And its user-friendly interface makes it easy for its over 4 million clients to safely and easily gain exposure to a broad range of crypto assets.

If you are new to crypto, you might want to stay away from the margin trading and derivative products that the platform offers, as these financial instruments can be quite risky.

• Ratings methodology - how we rate CEX.IO

  Supported cryptocurrencies	★★★★★
  Fees and costs	★★★★★
  Ease of use	★★★★★
  Customer service	★★★★★
  Features	★★★★★
  Staking/earn	★★★★★
  Trustworthiness/security	★★★★★

  How we rate our crypto exchanges and platforms

  Finder's editors objectively assess each platform across a spectrum of performance metrics using a system of 1 to 5 stars, which are designed to help you assess a crypto platform's strengths and weaknesses. You can read our full methodology here .

  Our rating and selection of the best crypto exchanges is based on the same criteria as our annual Crypto Trading Platform Awards , updated by our editorial team throughout the year to reflect changes in the market.

CEX.IO pros and cons

Pros

• Accepts credit cards.
• 18 coins available.
• No reported sitewide hacks.
• Almost 10-year track record of reputable, hack-free service. CEX.IO was founded in 2013 and has operated without interruption or hacks.
• Fiat withdrawal to credit and debit cards. CEX.IO is one of the few exchanges that allows you to withdraw your fiat currency directly to a credit or debit card.
• Enables staking of a handful of cryptos. You can stake crypto assets including ATOM, MATIC and ADA through CEX.IO.

Cons

• Customers report poor customer service.
• Verification process may take days or weeks.
• Low liquidity. CEX.IO tends to have lower liquidity than leading global exchanges. This may affect the price you get for assets and increase the spread between buy and sell prices.
• Lengthy KYC process. If you’d like to withdraw large sums of money from CEX.IO, you have to go through an extensive KYC process that can take days or weeks to process.
• Only 45 cryptocurrencies supported. CEX.IO supports a smaller variety of assets than some of its competitors. This isn't necessarily a bad thing, but if you're looking for a large range of altcoins you may want to compare other platforms.
• Not available to all US residents. CEX.IO is only available in 50 states. You can not use CEX.IO if you are a resident of New York

About CEX.IO — company background

CEX.IO was founded in London in 2013. The exchange was one of the first to make fiat-to-crypto transactions accessible by offering credit card payments and bank transfers to clients.

CEX.IO’s staff of 370 serves its 4 million clients from its bases in the following jurisdictions: USA, Gibraltar and Cyprus.

Listed CEX.IO crypto exchange assets

CEX.IO supports over 45 cryptocurrencies, but some notable assets are missing. Namely, BNB, XRP and Lido Staked Ether, which are in the top 20 cryptos by market cap. In total, 16 of the top 20 cryptos are available on CEX.IO.

Popular assets on CEX.IO

• See all CEX.IO crypto assets

  • BTC
  • ETH
  • BCH
  • LTC
  • ADA
  • XLM
  • TRX
  • DASH
  • USDT
  • OMG
  • ZIL
  • ZRX

  • MKR
  • DOGE
  • BAT
  • LRC
  • LINK
  • MANA
  • DAI
  • DOT
  • ATOM
  • UNI
  • XTZ
  • USDC

  • GUSD
  • MATIC
  • SNX
  • WBTC
  • OCEAN
  • OP
  • COMP
  • KAVA
  • KSM
  • SOL
  • SRM

  • REPV2
  • AVAX
  • SUSHI
  • SAND
  • AAVE
  • AXS
  • GLM
  • 1INCH
  • ICP
  • SHIB

CEX.IO fees

CEX.IO charges a 3.99% (USD, GBP, EUR) fee for skrill deposits and a 2.99% (USD), (GBP), (EUR) , (RUB) fee for visa & mastercard deposits. Faster payments, ACH and bank transfer deposits are free for folks in the US.

Deposit & withdrawals fees

Transaction type	Fee
Deposit funds	VISA & Mastercard: 2.99% (USD), (GBP), (EUR) , (RUB) Bank transfer: None Skrill: 3.99% (USD, GBP, EUR) ACH: None Faster Payments: None
Withdraw funds	Mastercard and VISA: Fees vary Bank transfer: 0.3% + £ 25.00 (USD, GBP, EUR) ACH: None Skrill: 1% (USD, GBP, EUR) Faster payments: None
Other fees	Various margin trading fees

CEX.IO deposit methods

How to sign up on CEX.IO exchange

Before you can even get started trading on CEX.IO, you have to go through the rigorous verification process (which usually involved proof of identification). This can take quite a long time. The reason for this is CEX.IO's commitment to certifications, and compliance with regulations and insurers.

1. Get started
   After selecting the Get Started button, fill in the create account form.
2. Set up payment
   Before you can start trading, you have to add your bank account to your CEX.IO account. There are several options to choose from, so choose the option most compatible.
3. Provide identification
   Before you can make withdrawals and increase your transaction limits, you must submit proof of address and some additional identification. Use either a passport or a driver's license for this.
4. Start trading
   After all that is processed, you're ready to trade on CEX.IO.

Create CEX.IO account

About CEX.IO app

The CEX.IO app is available for Android and iOS operating systems.

Keeping your crypto secure

All centralized exchanges, including CEX.IO, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.

CEX.IO customer support

One of CEX.IO’s strongest suits is its customer service.

Support is available 24/7. There’s an online knowledge center, dedicated support email addresses, a live chat with human or chatbot option, and even a phone number you can ring.

And as an act of good faith, CEX.IO even posts apologetic blog posts when the customer service pipes get clogged.

How to reach CEX.IO customer support

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