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Compare Tyl card readers
Find out how Tyl card readers work to see if they could be right for you and your business.
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As more and more of us switch to paying by card rather than cash, card readers have become an increasingly important investment for businesses. Our review takes a closer look at the card readers on offer from Tyl.
The Tyl range
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Table: sorted by transaction cost, promoted deals first
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Table: sorted by transaction cost, promoted deals first
What is Tyl?
Founded in 2018, Tyl is a card payments provider that is backed by NatWest. It aims to help make card payments easier for businesses and customers and offers a quick and easy set-up process.
Tyl offers 4 different types of card readers to suit different business requirements. You can choose from an all-in-one card reader, a portable card reader, a countertop machine or a pocket card reader. Each has a different pricing plan.
Tyl also offers a loyalty programme that you can set up through your Tyl Portal. This enables customers of your business to earn points through Tyl when they shop with you. The more they visit your business and the more they spend, the more points they earn. You will be able to choose the reward for your customers, whether that’s a free coffee or complimentary hair treatment, whatever suits you and your business. You can also set the points threshold to earn this reward.
More about Tyl card readers
Below are the key features for each of the Tyl card readers:
All in one – Clover Flex
- Compact, mobile point of sale system
- Available as Wi-Fi only or Wi-Fi and 4G
- Monthly fee of £14.99 plus VAT for Wi-Fi only
- Monthly fee of £16.99 plus VAT for Wi-Fi and 4G
- Long battery life of 8 hours with just one charge
- Accepts tips and offers cashback
- Print, email or text customer receipts
- Offers employee and inventory management
- Finger-print recognition system to protect your business
Portable – Ingenico Move
- Pocket-sized portable card machine to take payments on the move
- Available as Wi-Fi or 3G
- Monthly fee of £19.99 plus VAT for Wi-Fi only
- Monthly fee of £21.99 plus VAT for 3G only
- 8-hour battery life
- Accepts tips and offers cashback
- Print customer receipts
Countertop – Ingenico Desk
- Countertop machine that plugs in and stays put
- Ethernet connection required
- Monthly fee of £13.99 plus VAT
- Accepts tips and offers cashback
- Print customer receipts
Pocket – PAX
- Simple, portable card machine that’s the size of a small smartphone
- Monthly hire fee of £6.99 plus VAT or buy outright for £75 plus VAT
- Takes payments over 3G/4G, Wi-Fi or Bluetooth
- Up to 8 hours of battery life
- Email customer receipts (no printer)
How to order a Tyl card machine
To order a Tyl card machine, you will first need to get a quote online. Simply fill in a few details about yourself and your business and once you’ve been approved, you should receive your card machine within 48 hours. You can then start to take payments and monitor your sales and settlements on the Tyl Portal for no extra cost.
Pros and cons
Pros
- Range of card readers to suit different businesses and connectivity requirements
- Different pricing options to choose from
- Easy to track sales through the Tyl Portal
- Card machine hire fees waived for new customers for 3 months
- Reward programme available
Cons
- Transaction fees apply on top
- You’ll need to get a personalised quote for a full idea of pricing
Our verdict
If you’re looking for a card reader for your business, Tyl offers a range of card readers to suit different business types. Whether you want a countertop card reader for a shop or you’re looking for something more portable, Tyl offers a solution. It also wins points for its loyalty programme.
However, the one big thing to watch out for is the cost. As well as monthly hire fees, there are also transaction fees to consider. It’s important to work out exactly how much a Tyl card reader could cost your business and compare it to other options out there before making your final decision.
Tyl reader customer reviews
Tyl by NatWest scores highly on the review site Trustpilot, with a rating of 4.8 out of 5 based on 460 reviews (updated November 2022). This is considered an “excellent” rating overall.
A total of 94% of customers gave Tyl an “excellent” rating, with positive comments focusing on the professional and helpful customer service as well as the fast and efficient set-up process. However, a few customers commented that the card machines were not reliable and had issues taking payments.
Frequently asked questions
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