Finder Retail Awards 2022: Best Mattress & Bedding Brand
How well did the best known mattress and bedding brands do in our customer survey? We reveal the winner and those in close contention.
Welcome to the Finder Retail Awards 2022: Best Mattress & Bedding Brand
A solid mattress is the bedrock of a good sleep. There are many different kinds: memory foam, pocket sprung, gel, orthopedic… the list goes on. In our survey, customers rated their duvets, mattresses and pillows from well-known manufacturers.
There are many mattress and bedding providers on the market, so we think it’s important you get the opinion of the people who matter most: the customers who’ve used their products. We asked customers of the major mattress and bedding brands to tell us about their experiences.
Our awards are designed to find the mattress and bedding brands that excel in 5 categories: value for money, reliability, performance, customer satisfaction and whether they’re worth a recommendation to a friend. The winner had the highest average score on all these categories combined. Let’s see who sprung to top spot.
Tempur has definitely not been asleep, as it has claimed the win in this retail category. The American company got 4.5 stars out of 5 as an overall customer score, and blew away the competition with 92% of customers saying they’d recommend its products to a friend.
Tempur was founded in 1992 and makes mattresses, pillows, beds and sofa beds. You can try one of its mattresses for 100 nights, and if you aren’t satisfied, you can return it. Its mattresses range from soft to firm, with different depths and sizes.
Best Mattress & Bedding Brand of 2022 – Customer Voted
|Brand||Overall customer score||Reliability rating||Customers who’d recommend (%)||Review|
|★★★★★||★★★★★||92%||Tempur has 30 years of experience in the mattress and bedding world, and is the only brand to be recognised by NASA and certified by the Space Foundation with its secret memory foam formula.|
|★★★★★||★★★★★||88%||John Lewis manufactures high quality mattresses at different price points, with one of its dearest retailing for nearly £15,000 due to its advanced spring system and luxury fillings.|
|★★★★★||★★★★★||86%||Dreamcloud offers a 365-day trial of its mattresses as it believes its “Dream Plush” memory foam will give you a great night’s sleep all year round and beyond.|
|★★★★★||★★★★★||85%||As well as selling a range of mattress brands, Dreams has its own brand products in its “Dreams Workshop”. Here, you can get affordable mattresses at different feels and sizes.|
|★★★★★||★★★★★||85%||Silent Night probably has the most soothing name on the list, and its mattresses are up to scratch too, plus you can also try them out for a year.|
|★★★★★||★★★★★||84%||Otty’s mattresses focus on comfort, spine and joint support, and overheating. You can try them out for 100 nights and if you like one enough to buy, it comes with a 10-year guarantee.|
|★★★★★||★★★★★||82%||Ikea is the home of home furnishings, and it wouldn’t be complete without its own brand mattresses and bedding, which are affordable and come with a 90-day trial.|
|★★★★★||★★★★★||77%||This British company prides itself on its Aerocoil mattresses, which are designed to keep you at the right temperature and optimal comfort.|
|★★★★★||★★★★★||77%||Sealy makes a couple of signature mattresses: the Posturepedic for maximal body alignment, plus its classic range.|
|★★★★★||★★★★★||77%||You can have a 60-night trial on some of Dormeo’s mattresses, which include memory foam, rolled, pocket spring and hybrid models.|
|★★★★★||★★★★★||74%||Nectar Sleep makes beds and mattresses in the heart of Derbyshire, and offers a 365-day trial of its various models.|
|★★★★★||★★★★★||73%||Emma offers a couple of mattresses to choose from – the original and the premium, along with beds, pillows and accessories.|
|★★★★★||★★★★★||72%||Hypnos has over a century of British manufacturing nous under its belt, and makes all kinds of mattresses including a Platinum Jubilee limited edition model.|
|★★★★★||★★★★★||68%||Eve gives you a year to try its mattresses, the most premium of which has 4 layers of luxury foam for extra comfort.|
Customer star ratings methodology
In June 2022, we ran a customer survey about well-known mattress and bedding brands. 1,291 people responded and gave us their opinion on duvets, pillows and mattresses, which they had purchased in the last 2 years.
The survey asked respondents about their experience with the product they owned and used. They were asked if they found their mattress and bedding product to be value for money, if it was reliable, if it performed well and if they were satisfied with their overall experience of it (using a 1–5 rating). They were also asked if they would recommend the brand to a friend.
We converted the responses into overall customer score star ratings and used these results to decide our award winner. Where there was a draw in terms of star ratings, we used the recommendation score (the percentage of customers who said they would recommend the brand to a friend) as a tie-breaker.
Full details of how we calculated star ratings for this sector are on our methodology for retail brand customer ratings page.
Mattress and bedding brand ratings
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
The overall customer score is based on a survey of 1,291 customers carried out in June 2022.
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