Whether you’ve got a touring caravan or a static caravan, you’ll want to protect your investment. Towergate Insurance has been arranging caravan cover for more than 40 years. It says that all its caravan policies include protection against fire, theft, storm and malicious damage, give customers the option from new for old or market value cover, as well as £1,000 of contents cover. Here’s what else we think you should know.
Towergate caravan insurance
Range of cover includes static and touring caravan insurance
New for old cover available on all caravan insurance products
Optional extras such as legal expenses and European cover
Towergate Insurance is a specialist insurance provider that started in 1997. It has since bought up more than 300 specialist insurers and arranges a range of policies, including static and touring caravan, car, boat, travel, home, landlord and commercial vehicle insurance.
While Towergate Insurance does have a broker division that works with a number of insurers for other policies, its caravan insurance is provided directly by Towergate Underwriting Group Ltd.
Towergate Insurance is a trading name of Towergate Underwriting Group Ltd.
The caravan insurance arranged by Towergate is underwritten by Towergate Underwriting Group Ltd and AIG Europe Ltd.
Towergate Underwriting Group Ltd is authorised and regulated by the Financial Conduct Authority.
What types of caravan insurance are available?
Towergate’s touring caravan insurance. This is relevant for anyone towing a caravan on the roads for leisure. This is not a legal requirement but worth considering to keep a caravan protected whilst being towed.
Towergate’s static caravan insurance. This type of insurance is best suited to a caravan that is permanently fixed in one place. Although this not a legal requirement, most holiday parks will require a basic level of protection in the form of caravan liability insurance. At the time of writing, a £40 Amazon gift voucher will be offered to anyone purchasing this policy over the phone, subject to underwriting acceptance and terms and conditions. The offer expires on 31 December 2018.
What is covered under my Towergate Insurance policy?
Towergate Insurance has some general exclusions that apply:
Mobile phones and laptops and other electronic devices are not covered
You will not be covered if you hire out your caravan or use it for a business venture if your policy is for leisure use only
General wear and tear is not covered
Tyres are not covered
Check your policy for further details to confirm your cover is valid.
How to save on your caravan insurance policy through Towergate Insurance
Increase security. Fit security alarms and immobilisers to further deter thieves. Fitting a security camera or tracking device may also be a good idea.
Increase the excess. Agreeing to pay a bigger voluntary excess could make your overall premium cheaper. But remember that your insurer won’t pay out for a claim that costs less than your excess. So be careful about making it too high, as it could leave you out of pocket if damage occurs.
What is my excess?
Your insurance excess is the amount of money you have to pay towards a claim. Your insurer won’t pay out for a claim that costs less than this amount.
A voluntary excess is normally an amount set by you when taking out a policy. You’ll have the option of adding or increasing a voluntary excess, which could in turn reduce your premium.
Meanwhile, a compulsory excess amount might vary depending on the age and standard of your caravan or your driving experience.
You’ll find details about any compulsory or voluntary excesses in your policy document.
What is the claims process for Towergate Insurance?
You can call the Towergate Insurance caravan claims line on 0344 982 1416 to make a claim. This claims line is open weekdays only between 9am-5pm (9am-3.45pm on the first Friday of each month). Alternatively, you can email firstname.lastname@example.org.
You’ll need to have your insurance policy details, as well as all facts about any incident to hand.
It’s important that you let your insurer know about an incident as soon as possible, even if it’s not your fault. A delay in reporting an incident or failure to report it could result in a rejected claim later on.
Frequently asked questions
Yes. If you wish, Towergate Insurance policies can start instantly.
A quote from Towergate Insurance is valid for 30 days.
Yes, Towergate Insurance offers policies that can be paid in full or by monthly direct debit payments.
No. Towergate Insurance only offers annual caravan insurance policies.
Liz Edwards has been a consumer writer and editor for more than 20 years, spending most of this time at the testing and rating publisher Which?. She's covered everything from coffee machines to car insurance and has appeared frequently in national media. Liz loves to cut through waffle to give consumers the info they really need to make a good decision. Like all journalists, she loves nothing more than a great pun.
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