Bitstamp review

Our take on Bitstamp

Bitstamp is one of the oldest and most reputable crypto exchanges in the world.

It’s earned its reputation as a no-frills exchange that stays online even when traffic to the site is high.

The exchange supports 78 crypto assets and while its interface is suitable for beginners, the trading portal can be a bit overwhelming if you are just getting started in crypto.

With that said, the Know Your Customer (KYC) verification process is a bit tedious and the platform offers fewer trading pairs than some of its competitors.

• Ratings methodology - how we rate Bitstamp

  Supported cryptocurrencies	★★★★★
  Transferring money or assets	★★★★★
  Fees and costs	★★★★★
  Ease of use	★★★★★
  Customer service	★★★★★
  Features	★★★★★
  Staking/earn	★★★★★
  Trustworthiness/security	★★★★★

  • How we rate our crypto exchanges and platforms

    Finder's editors objectively assess each platform across a spectrum of performance metrics using a system of 1 to 5 stars, which are designed to help you assess a crypto platform's strengths and weaknesses. You can read our full methodology here.

    Our rating and selection of the best crypto exchanges is based on the same criteria as our annual Crypto Trading Platform Awards, updated by our editorial team throughout the year to reflect changes in the market.

Bitstamp pros explained

• Great customer support. If you have trouble using Bitstamp, you can contact a customer service representative for support via phone or email. It’s one of the few exchanges that offers customer support over the phone.
• Moderate trading fees. Maker fees on Bitstamp are 0.1% and taker fees are 0.18% – significantly lower than the +1% fees charged by some competitor exchanges.
• Over a decade of supporting crypto investors. Bitstamp was founded in 2011. It has served customers without hiccups aside from a hack in 2015. Customers who lost funds in the hack were reimbursed.

Bitstamp cons explained

• 2015 hack. Bitstamp experienced a hack in 2015 in which over $5 million in Bitcoin (BTC) was stolen.
• No derivative products. Bitstamp doesn’t offer any derivative products.

About Bitstamp – company history and background

Created in 2011, Bitstamp is one of the oldest and most reputable exchanges on the market.

Known for being a simple yet complete platform, it has increased in popularity over the past 10 years and is commonly used as a resource with regards to the accuracy of prices across exchanges.

It has stood the test of time and continues to be an excellent option for cryptocurrency trading and investing.

Listed Bitstamp crypto exchange assets

Bitstamp supports over 75 cryptocurrencies, but some notable assets are missing. Namely, Binance USD, BNB and Cosmos Hub, which are in the top 20 cryptos by market cap. In total, 14 of the top 20 cryptos are available on Bitstamp.

• See all Bitstamp crypto assets

  • BTC
  • ETH
  • XRP
  • BCH
  • FET
  • LTC
  • ADA
  • XLM
  • USDT
  • OMG
  • ZRX
  • MKR
  • DOGE
  • BAT
  • LRC
  • KNC
  • LINK
  • NEXO
  • MANA
  • STORJ

  • ANT
  • ENJ
  • DAI
  • AMP
  • DOT
  • IMX
  • UNI
  • FTM
  • USDC
  • GUSD
  • MATIC
  • ALGO
  • HBAR
  • SNX
  • EURT
  • WBTC
  • CHZ
  • RAD
  • COMP

  • VEGA
  • BAND
  • SXP
  • CTSI
  • SOL
  • UMA
  • YFI
  • CRV
  • AVAX
  • SUSHI
  • SAND
  • AAVE
  • ALPHA
  • INJ
  • NEAR
  • AUDIO
  • AXS
  • SLP
  • SKL

  • GRT
  • 1INCH
  • RLY
  • PERP
  • SHIB
  • RNDR
  • CVX
  • GALA
  • STETH
  • USDP
  • DYDX
  • SGB
  • ENS
  • GODS
  • FLR
  • MPL
  • APE
  • EUROC

Bitstamp exchange fees

Bitstamp does not charge a fee for cryptocurrency deposits or withdrawals.

Keep in mind you will still need to pay blockchain network fees.

Bitstamp charges moderate fees for fiat deposits and withdrawals.

Bitstamp deposit and withdrawal fees

Bitstamp trading fees

Maker fee explained. A maker fee is the fee charged when you propose an order for other traders to take. In other words, this fee is charged when you place a limit order to sell an asset, but that order is not filled immediately.

Other fees

Bitstamp charges a 15% fee for Ether (ETH) and Algorand (ALGO) staking rewards earned via the platform.

About the Bitstamp app

The Bitstamp app is available for Android and iOS devices.

Bitstamp has created an easy-to-use mobile app that allows portfolio tracking and trading among digital assets.

Is Bitstamp exchange safe?

Having been around since 2011, Bitstamp has an upstanding reputation for both security and reliability. That being said, it has experienced difficulty in the past, although the issue was dealt with swiftly without any loss of customer funds.

Past Hacks. In 2015, Bitstamp suffered a hack in which 19,000 Bitcoin tokens were stolen from the exchange.

The hack also resulted in an interruption of services including issues related to deposit and withdrawals.

Bitstamp reimbursed its users for any losses they may have incurred.

Security Audits. Since the 2015 hack, Bitstamp has placed extra emphasis on the platform’s
security. It is regularly audited by one of the largest insurance companies in the industry, BitGo.

Insurance. Bitstamp has a $100 million insurance policy on the assets it holds through BitGo.

The exchange keeps 98% of user assets offline in cold storage to help offset the impacts of a successful hack.

Keeping your crypto secure

All centralized exchanges, including Bitstamp, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.

Ledger Nano X Wallet	Trezor Model T Wallet	Ledger Nano S Plus Wallet
Go to site	Go to site	Go to site
Supported assets 5,500+	Supported assets 1,456+	Supported assets 5,500+
Price (USD) $149	Price (USD) $219	Price (USD) $79

See more of the best crypto wallets

Compare now

Bitstamp customer support

Bitstamp’s customer support is standard for cryptocurrency exchanges.

It has a worldwide toll-free number that is available 24/7 and offers several email addresses that usually get replied to within 24 to 72 hours.

Bitstamp also has an in-depth FAQ page, which has nearly every aspect of the website covered in detail.

How to reach Bitstamp

Alternatives to Bitstamp exchange

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Disclaimer: Star ratings are only displayed for products with 10 or more reviews.

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