HSBC small business loans review
This major bank offers a personalized experience — but you'll need to reach out for basic information.
- Best for established businesses with an HSBC account looking for a medium-size loan.
- Pick something else if you want transparent terms and an online application process.
How much will this loan cost me?
The cost will depend on the loan amount, terms and APR — which you’ll have to get through an HSBC representative. HSBC considers each loan unique and sets its terms on a case-by-case basis. Everything is computed by the bank per application, making it difficult to pin down set minimums, maximums, rates or terms before applying.
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|Loan terms (in years)|
How it works
HSBC’s term loans have a fixed APR, so you can expect a standard payment each month. Because HSBC has a high maximum revenue requirement, you are able to request large loans. The APR and term you’re given will be determined by your business’s financial information.
What do I need to qualify?
HSBC only has two requirements on its website:
- Annual revenue of $5 million
- Based in the US
What information do I need to apply?
The specific documents you need to provide will vary. In general, you will need to demonstrate that it is profitable and can easily repay your loan. An HSBC representative will be able to outline what documents you should bring when you book an appointment.
What industries does HSBC work with?
HSBC doesn’t have a list of industries it lends to. However, it’s unlikely that you will qualify for a loan if your business is involved in a high-risk industry like cannabis or adult entertainment.
What other types of financing does HSBC offer?
Alongside its term loans, HSBC has lines of credit and SBA loans.
Lines of credit
Lines of credit can be used for working capital when you need a short-term expense covered. HSBC offers flexible repayment options. However, its variable rate is based on a prime rate set by the HSBC, not the Wall Street Journal — and HSBC doesn’t give an average spread.
HSBC is an SBA-approved lender. However, it doesn’t state what types of SBA loans it offers. So like its term loan and line of credit programs, you will need to reach out to an HSBC representative to find the best option for your business’s specific financial situation.
- Flexible repayment options
- Long customer service hours
- Fixed and variable rates available
- No online application
- Extremely high annual revenue requirement
- Must have an HSBC Fusion account
See other top business loan options
Is HSBC legit?
HSBC reviews and complaints
|BBB customer reviews||1 out of 5 stars, based on 30 customer reviews|
|BBB customer complaints||403 customer complaints|
|Trustpilot Score||1.5 out of 5 stars, based on 407 customer reviews|
|Customer reviews verified as of||13 October 2020|
Although no recent reviews have been about HSBC’s business loans, it receives bad ratings all around. Its customer service is frequently critiqued, and many customers say that they have had multiple issues with their accounts being locked or inaccessible.
How do I apply?
HSBC doesn’t have an online application. Instead, you can visit a branch or submit an application over the phone by calling 833-722-4722. Customer service is available Monday through Friday from 8 a.m. to 9 p.m. ET and on Saturday from 8 a.m. to 4:30 p.m. ET.
To book an appointment online, follow these steps:
- Visit HSBC’s website, navigate to the business section and select Explore HSBC Fusion. Then click Book an appointment.
- Select the date and time that works best for you.
- Enter your full name, email address and phone number as well as the name of your business and business zip code.
- Review your information and book your appointment by clicking Confirm.
HSBC will provide a booking reference number and contact you at the time and date you selected.
What happens after I apply?
HSBC will review your application and return an approval decision. Because it doesn’t accept online applications, it may take multiple weeks for HSBC to fully process your information.
How do repayments work with HSBC?
Your repayment options should be outlined when you apply. Review the terms set by your contract. Typically, term loans have set monthly repayments that begin about a month after your loan is finalized. Write down any potential fees you might have to pay, and keep a close eye on your due date to avoid late payments.
HSBC is one of the more opaque options — and it’s only good for large businesses. You should find more business loans to see what rates you can expect before applying.
Frequently asked questions
Aliyyah Camp is a writer and personal finance blogger who helps readers compare personal, student, car and business loans. Aliyyah earned a BA in communication from the University of Pennsylvania and is based in New York, where she enjoys movies and running outdoors.
HSBC focuses on high-earning clients and personalized service. While you won’t be able to apply online, it has long customer service hours so you can get more information about its lending program and book an appointment when it’s convenient for you.
But basic information like loan amount, terms, fees and APR are nowhere to be found. And if your business doesn’t make at least $5 million annually, you’ll be out of luck. This makes HSBC a poor choice for smaller businesses, especially if you aren’t sure you want to open an account with HSBC.
To find lenders that are more upfront — and have lower annual revenue requirements — compare more business loan options.