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How to cancel a Barclaycard credit card

Closing your account is easy, but you'll likely have to call.

Updated

Fact checked

Credit card issuers want to keep you as their client so they often make it difficult to close an account online. They often require you to make a phone call where they can offer you better terms, perhaps a lower APR or a bonus. But if you’re determined to close your account, stand your ground and decline their offers unless it’s something that’ll help your financial situation.

Steps to cancel your Barclaycard credit card

  1. Pay off your balance. It’s important you have a zero outstanding balance before canceling your card. If you’re unable to pay it off, however, consider making a balance transfer to another card with a lower APR to save money on interest. This will also give you more time to pay your debt.
  2. Redeem rewards. Closing your account before you redeem or transfer your points isn’t recommended as you’ll likely lose your points.
  3. Log in to your online account. And go to the message center. Click Contact us and send a message to Barclaycard’s support under the Account closure message topic. It’s rare to get your account closed this way, so expect to receive a reply asking you to call the number on the back of your card.

How to call in to cancel

If closing your account online doesn’t work, you can call a customer service representative. Banks prefer this option as they can try to keep you as their client by offering better terms. This can be a good bargaining tactic to potentially get a lower APR, an intro APR or other perks and bonuses.

If you find their offer appealing, you can always consider keeping the card. But if you still want to close your account, decline their offer. Also, make sure you have the following items nearby:

  • Your credit card and account information.
  • A reason why you want to cancel the card.
  • Pen and paper to write down the representative’s ID and name should you need it later on.

When ready, call the number at the back of your card or call 866-928-8598.

Will canceling my Barclaycard credit card affect my credit score?

Yes, depending on your credit score and utilization, closing your Barclaycard credit card may affect your credit score in three ways:

  • If you owned the card longer than your other cards, closing it may shorten your credit history. Some lenders require longer credit history before they can decide on your loan or credit card application.
  • If you apply for another loan in the meantime, closing your card may lower your credit score for a short period of time. This may negatively affect the loan terms you receive. Try to postpone closing your card until you get the loan.
  • If the card you’re looking to close has a high credit line, closing it may lower your overall utilization rate. One way to avoid this is to get another card, preferably with a higher credit line.

However, if you have a good credit score and low utilization, closing your card should have minimal impact on your score.

After you’ve canceled your Barclaycard credit card

Make sure your account is closed. Writing a cancelation letter will provide you with proof, should any errors arise when closing your account by phone or online. Include in the letter:

  • Your name and address.
  • Credit card number.
  • Date of cancelation and the name and ID of the representative who helped you.
  • Request for an account closure confirmation letter.

Send your letter at:

Card Services
P.O. Box 8801
Wilmington, DE 19899-8801

Looking for a new card?

Closing one credit card may open a door for a better one. This can also positively affect your credit score, especially if you get a higher credit line than you already had. However, bear in mind that applying to too many cards can damage your credit score.

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Bottom line

You can cancel your Barclaycard credit card by calling a support representative. But before closing your account, make sure you have no outstanding balances and that you redeem or transfer your reward points. Depending on your credit score and utilization, closing your card may impact your credit score.

Once you close your account, consider applying for another credit card to lower your utilization and potentially raise your credit score.

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