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Ford Credit auto loans review

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Ford Credit

Summary

Dealership financing with a quick online application and flexible repayment options.

Pros

  • Traditional and balloon payment loans available
  • Flexible repayment options, including deferment
  • Multiple discount programs available

Cons

  • Rates and terms aren’t available online
  • Website’s FAQ section is difficult to search

In this guide

  • Review
  • Details
    • Product details
    • Contact info
  • Your reviews
  • Ask a question

Details

Product details

Product Name Ford Credit
Financing types Purchase,Leasing
Eligible car types New,Used,Certified Preowned

Contact info

Phone number 800-727-7000
Customer service hours 7 a.m. – 8 p.m. CT, Monday through Friday
7 a.m. – 5 p.m. CT, Saturdays
Twitter @FordCredit
Facebook @ford

Ford Credit special discounts

  • Military: No
  • College grad: No
  • Repeat customers: Yes
  • First responders: Yes
  • Accessibility equipment: Yes

Ford Credit reviews and complaints

BBB accredited No
BBB rating A-
BBB customer reviews 1 out of 5 stars, based on 10 customer reviews
BBB customer complaints 130 customer complaints
Customer reviews verified as of 15 October 2020

There aren’t much in the way of customer reviews. Ford Credit doesn’t have a Trustpilot page, and its Better Business Bureau (BBB) page only has a handful of reviews. Unfortunately, while it receives an A- from the BBB, its customer rating is only 1 out of 5 stars. Complaints range from customers not getting their title after paying off their car to being unhappy with how Ford Credit handled hardship relief during COVID-19.

How to apply

Ford Credit has a quick online application that only requires a few basic pieces of information. Follow these steps to get started:

  1. Under the Ford Credit menu, select Apply for credit.
  2. Select if you want to lease or finance, then choose whether you’ll be applying as an individual or with a coapplicant.
  3. Select the model you want to lease or purchase using Ford’s Find Your Vehicle tool.
  4. Enter information about yourself, your residence, your employment and your annual income.
  5. Review your application and Ford Credit’s terms and conditions.
  6. Select a local dealership.
  7. Submit your application and write down your application number for easy reference when you visit the dealership.

How do repayments work?

You have multiple options to repay your car loan through Ford Credit:

  • Online — both manual and automatic payments available
  • By phone
  • By mail
  • Through payroll deduction
  • Through MoneyGram or Western Union

If you’re experiencing financial difficulty, Ford Credit may allow you to defer or postpone repayments to a later date. However, interest will continue to accrue — meaning you’ll end up paying more in the long run.

If you’re late making a payment, you may be charged a late fee. The exact amount depends on your state, so check your loan agreement for more details.

Compare more car loan options

Explore your options by APR, loan term, minimum credit score and other requirements. Select the Go to site button for more information about a particular service.

Name Product Filter Values Minimum credit score APR Loan term Requirements
LightStream Auto Loans
Good to excellent credit
Competitive
2 to 7 years
Must have a good to excellent credit profile, be a US citizen or a permanent resident with a valid green card, have a valid Social Security number, credit card verification requested upon loan approval and have a valid US address.
Quick car loans from $5,000 to $100,000 with competitive rates for borrowers with strong credit.
CarGurus
CarGurus
Varies
Varies depending on the lender
3 to 6 years
Varies depending on the lender
CarsDirect auto loans
No minimum credit score
Varies by network lender
Must provide proof of income, proof of residence, and proof of insurance.
Save time and effort with this lending service specializing in beginner-friendly or subprime car loan.
Carvana
No minimum credit score
3.9% to 27.9%
1 to 6 years
18+ years old, annual income of $4,000+, no active bankruptcies
Get pre-qualified for used car financing and receive competitive, personalized rates.
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