Extra 15% off sale
Find discounted designer clothing, accessories, art and more through this online lifestyle shop.
What is Yoox?
Founded in 2000 by Italian Federico Marchetti, Yoox recently merged with fashion giant Net-a-Porter. It’s an online store for luxury goods, designer fashion and custom art and home designs.
The Yoox team of design curators works to select beautiful, unique and high quality items. It helps its customers express individuality with the motto “If you like it, wear it!” that invites its clients to don their last-season digs.
Yoox also has a strong social media presence — especially on Instagram, where it’s garnered more than 111,000+ followers. Although shopping on Yoox.com isn’t cheap, the company guarantees its products are authentic and priced at half the designer’s original price. And though Yoox operates mostly online, it occasionally hosts pop-up stores in metropolitan areas.
What can I buy at Yoox?
Yoox focuses on aesthetics: It wants to make you and the spaces around you look unique and cool.
Its wide-ranging inventory includes:
- Women’s, men’s and children’s clothing and accessories
- Stationary, planners, pens and other office supplies
- Linens and towels
- Photography and art
- Books about art, design, fashion, and lifestyle
- Shoes, jewelry and watches
- Home decor and accessories like throw blankets and pillows, candles, kitchen items, coat racks, rugs and vases
- Lamps and lighting
- Leather goods, like key rings, wallets and holders for your passport or checkbook
- Tech gadgets and luggage
Our top picks from Yoox
Vans UY Authentic Sneakers
REDValentino Short Dress
Shipping, payments & refunds
Delivery and shipping
Yoox offers free standard shipping on orders over $150, and two flat-rate options that vary by speed.
|Shipping Option||Cost||Time to Receive Order|
|Standard||$9.95||5–8 business days|
|Express||$19.95||2–4 business days|
Yoox doesn’t ship to PO boxes or US territories other than Puerto Rico.
How can I track my order?
Once Yoox sends your order, you can track its progress online. Go to the TRACK YOUR ORDER page and enter your order number to view a list of the items you ordered and the delivery status.
Securely pay for your Yoox order with Visa, Mastercard, American Express or Discover. Yoox also accepts PayPal. Yoox guarantees that the transmission of your card data is absolutely safe thanks to the use of the highest of security standards, certified by VeriSign.
Returns and refunds
Return your Yoox items within 20 days of delivery using the prepaid return label included in your order. Yoox will deduct return shipping fees from your refund.
Yoox extends a special holiday returns period for orders placed and delivered between Nov. 2 and Dec. 18. These orders can be returned until Jan. 8. Orders delivered after December 18 follow the standard 20-day return policy.
Yoox does not accept returns of final sale, vintage and clearance items. Underwear, swimwear, sunglasses or fragrance items are considered final sale.
If you want to exchange your item for a different size and/or color, you can do so at no additional cost within 20 days of delivery date.
When’s the next sale?
Find out about Yoox’s frequent sales through an email newsletter or online. Or check in with finder.com for all the latest promo codes.
What sets this brand apart?
Yoox.com is special because it offers luxury items at half their original price. It employs a team of curators that make sure everything it offers is fashionable and high quality. If you’re looking for a unique gift that’s worthy of Instagram, Yoox is the ideal place for you to shop.
We also love that Yoox carries as many art and home items as they do clothes. The company understands that while fashion might start in your closet, it doesn’t end there.
Yoox is for shoppers who want their homes and lives to look as beautiful as they do.
What do people really say about Yoox?
Customers seem to either love or hate Yoox. Many complain of poor customer service, while others rave about the bargains.
How do I contact customer support?
If you need help with an order or have a question, you can email Yoox by filling out an online form, or by calling 800-795-6087 Monday through Friday 9 a.m.-11 p.m. EST.
Pros and cons
- Unique, curated pieces. From fashion to art, you’ll find high-quality luxury goods at this neat boutique.
- Solid shopping experience. Yoox’s site is beautiful and easy to use, and you can save items you like using the Dream Box.
- Big selection. Yoox offers hundreds of items across dozens of categories.
- Returns aren’t free. Yoox deducts a return fee from your refund, though you might save by paying for shipping on your own.
- Not a discount store. Although the items are discounted from their original price, these are luxury items — so not as cheap as something from TJ Maxx.
Yoox is somewhat expensive, but it offers a unique selection of authentic designer products. Its beautiful website makes it fun to shop for exclusive gifts or home decor. And you can stock up on fun, individual designer fashion for men, women and children.
Frequently asked questions
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