USAA Rewards American Express Card review | finder.com

USAA® Rewards™ American Express® Card review

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USAA® Rewards™ American Express® Card

Earn points on dining, gas and groceries.

30-seconds take

  • Get this card if you’re affiliated with the military and you want to earn rewards on everyday purchases.
  • Pick something else if you want cash back or an intro APR period.
  • Apply with a good to excellent credit score of 670 or higher.
Product NameUSAA® Rewards™ American Express® Card
Card TypeAmerican Express
Annual FeeSee terms
APR (Annual Percentage Rate) for Purchases12.15% to 28.15% variable
Introductory Purchase APR

N/A

Balance Transfer APR12.15% to 28.15% variable
Intro Balance Transfer APR

N/A

Balance Transfer Fee3%
Cash Advance Rate12.15% to 28.15% variable
Foreign Transaction FeeNone
Cash Advance Fee3% of the cash advance amount
Interest Free PeriodUp to 25 days
Late Payment FeeUp to $35
Returned Payment FeeUp to $35
Additional Cardholder Fee$0
Minimum Age18 years of age
RewardsEarn 2x points on gas and groceries and 3x points on dining. Earn 1x points for all other purchases.
Base Rewards1x points
Rewards Points ExpiryNever

The basics

With the USAA® Rewards™ American Express® Card, you earn points on dining, gas and groceries without paying an annual fee.

You and your family can also get a lower APR while on active duty, deployment or when you experience a permanent change of station — saving you money on interest payments.

The perks

  • Reward points.
    Earn 3x points when dining out, 2x points on gas and groceries and 1x points on everything else you buy.
  • Special 4% SCRA rate.
    You’ll get a 4% fixed APR on your existing balance when you enter active duty. This applies until one year after you complete active duty. After that, your rate will revert to a variable APR of 12.15% to 28.15%.
  • Deployment and PCS Rate.
    Receive a 4% fixed APR on all balances for up to 12 months during deployment or permanent change of station. After 12 months the regular variable APR, currently ranging from 12.15% to 28.15%, applies.
  • No annual fee.
    You won’t pay any annual fees for the life of the card.

How much can I earn with the USAA® Rewards™ American Express® Card?

What you spend onHow much you spendPoints
Dining$5,00015,000
Gas$5,00010,000
Groceries$4,0008,000
Everything else$4,0004,000
Total$18,00037,000

If your annual spending looks similar to our example, you would earn 37,000 points in one year.

The value of USAA points ranges between 0.8 and 0.1 cent depending on what you redeem them for, which makes your points worth up to $370.

You’ll also like …

  • No foreign transaction fees.
    When you travel abroad and use your card, you won’t pay any foreign transaction fees.
  • No penalty APR.
    Your APR won’t get raised because of a late or failed payment.
  • Military affiliate credit card designs.
    Choose a design that shows your military affiliation.
  • Digital wallet.
    Simplify how you pay with your credit card by using your smart device with Apple Pay, Google Pay or Samsung Pay.

What to watch out for

  • No welcome offer.
    If you’re looking to earn a bonus on signup, look for another card.

What should I know before I apply?

To apply for the USAA® Rewards™ American Express® Card you must be a member of the military, a veteran who was honorably discharged or an eligible family member of military personnel. You also must be:

  • A US citizen or permanent resident.
  • At least 18 years old.

In your application, provide your:

  • Full name, address and contact information.
  • Marital status and birthdate.
  • Contact information and income.

Compare rewards credit cards

Updated March 26th, 2019
Name Product Welcome Offer Rewards Annual Fee
60,000 points after spending $4,000 in the first 3 months
2x points on travel and dining. 1x points on all other purchases
$95
Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months.
50,000 points after spending $4,000 in the first 3 months
3x points on dining and travel after earning your $300 travel credit. 1x points on all other purchases
$450
Earn 50,000 bonus points after you spend $4,000 on purchases in the first 3 months.
$150 cash back after spending $500 in the first 3 months
5% back in rotating categories up to $1,500 combined each activated quarter, then 1% after that and on all other purchases
$0
0% intro APR for 15 months from account opening on purchases and balance transfers.
$150 cash back after spending $500 in the first 3 months
1.5% cash back for each dollar spent
$0
0% intro APR for 15 months from account opening on purchases and balance transfers.
$150 statement credit after spending $1,000 in the first 3 months
3% at US supermarkets on up to $6,000 per year, then 1%. 2% at US gas stations and select US department stores and 1% on all other purchases
$0
Earn a $150 bonus statement credit after you spend $1,000 on purchases in the first 3 months. Rates & Fees

Compare up to 4 providers

What do customers say about the USAA® Rewards™ American Express® Card?

Customers are happy with the accelerated reward rates. They also love the low APR for active duty personnel. However, there are some complaints around poor customer support. One customer even claims USAA didn’t lower their APR when they were on permanent change of station.

USAA Credit Card Services earns a Better Business Bureau rating of B. The business isn’t BBB accredited despite being active for more than 30 years. Most customer complaints there also are about poor customer service for USAA in general.

How to apply for the USAA® Rewards™ American Express® Card

  1. Visit the USAA website and find the USAA® Rewards™ American Express® Card from the list of credit cards. Click Get started or Log on.
  2. Enter the required information.
  3. Review your application and submit it.

How long will it take to get my USAA® Rewards™ American Express® Card?

Expect your credit card to arrive seven to 10 days after approval. When it arrives, you can activate the card online or over the phone.

I got the card. Now what?

  • Download USAA Mobile app. Manage your account, set up alerts, redeem rewards and more with your mobile device.
  • Enroll in Apple Pay, Samsung Pay or Google Pay. Simplify your credit card payments once you set up a digital wallet.
  • Customer service. If you have any questions, call 210-531-8722 or 800-531-8722 and USAA customer service will assist you. USAA recommends calling from Tuesday through Friday.

How do I redeem rewards with the USAA® Rewards™ American Express® Card?

Log in to your USAA account and click View and redeem rewards.

You can redeem your points for:

  • Cash
  • Travel discounts
  • Gift cards
  • Merchandise
  • Charitable donations

Bottom line

If you’re affiliated with the military and looking to earn rewards on dining, gas and groceries, the USAA® Rewards™ American Express® Card could be a helpful solution.

However, if you’re still interested in shopping around, check out other reward credit cards and compare your options.

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