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USAA® Preferred Cash Rewards Visa Signature® Card review

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A no-annual-fee card with unlimited 1.5% cash back.

finder.com’s rating: 4.4 / 5.0

★★★★★

  • Get this card if you’re affiliated with the military and want to earn flat cash back on all purchases.
  • Pick something else if you want higher cash back on select categories or if you want an intro APR period.
  • Apply with a good to excellent credit score of 670 or higher.

Up to 1.5%

Cash back

$0

Annual fee

11.9% to 25.9%

Purchase APR (variable)

670

Recommended credit score

Details

Product NameUSAA® Preferred Cash Rewards Visa Signature® Card
Card typeVisa
Annual fee$0
Purchase APR11.9% to 25.9% variable
Balance transfer APR11.9% to 25.9% variable
Balance transfer fee3%
Cash advance rate11.9% to 25.9% variable
Cash advance fee3% of the cash advance amount
Foreign transaction feeNone
Interest free periodUp to 25 days
Late payment feeUp to $35
Returned payment feeUp to $35
Additional cardholder fee$0

Expert review

Kliment Dukovski

Review by


Kliment Dukovski is a credit cards writer. He's written over 600 articles to help readers find and compare the best credit cards. Kliment has also written on money transfers, home loans and more. Previously, he ghostwrote guides and articles on foreign exchange, stock market trading and cryptocurrencies.

Expert review

With the USAA® Preferred Cash Rewards Visa Signature® Card you’ll get unlimited cash back on everything you buy. This can be a great choice if you don’t want to keep track of your spending categories.

Also, you’ll get a lower APR for up to 12 months if you’re deployed, in a permanent change of station or you enter active military duty. However, to get the card, you’ll need good to excellent credit and you must be eligible for USAA membership.

How to apply for the USAA® Preferred Cash Rewards Visa Signature® Card

  1. Go to USAA website and find the USAA® Preferred Cash Rewards Visa Signature® Card from the list of credit cards. Click Get started or Log on.
  2. Fill out your application form.
  3. Review your application and submit it.

How do I redeem rewards from the USAA® Preferred Cash Rewards Visa Signature® Card?

Access the USAA Rewards Service Center at the USAA website or call 800-980-USAA (8722) to redeem your cash back.

The perks

  • Cash back.
    Earn unlimited 1.5% back on everything you buy. Redeem your cash back at any time through the USAA Rewards Center.
  • No annual fee.
    You’ll earn cash back without paying an annual fee.

How much cash back rewards can I earn with the USAA® Preferred Cash Rewards Visa Signature® Card?

If you spend $15,000 on purchases annually with your card, you’ll earn $225 cash back.

You’ll also like …

  • No foreign transaction fees.
    You won’t pay extra when you travel outside of the US. Other cards charge up to 3% of the amount of each transaction you make abroad.
  • No penalty APR.
    Don’t worry about a APR spike for missing a payment. With other cards, the penalty APR can reach up to 31% and can last indefinitely.
  • Deployment, PCS and SCRA rates.
    Enjoy 4% fixed APR on your existing balance when you enter active duty. Also, get 4% fixed APR on all balances for up to 12 months during deployment or permanent change of station. After 12 months the regular APR, ranging from 11.9% to 25.9% variable, will apply.
  • Card protection features.
    Get support in case of identity theft, zero liability for unauthorized charges and secure logon options.

What to watch out for

  • No intro APR period.
    This card is not for you if you’re looking to transfer your balance from another account or to make a large purchase and carry the balance for months without paying an interest. Consider 0% intro APR cards for that.
  • No signup bonus.
    Similar cards offer bonuses up to $150 if you meet certain spending criteria during the first few months of card membership. Unfortunately, this card has no such offer.

Compare other USAA credit cards

Compare credit cards for military members

If you or a family member is in the military, you might benefit from a credit card with perks for service members. Or compare cashback cards with similar features to the USAA® Preferred Cash Rewards Visa Signature® Card.

Name Product Welcome offer Rewards Annual fee Filter values
Chase Sapphire Preferred® Card
60,000 points after spending $4,000 in the first 3 months, a value of up to $750 through Chase Ultimate Rewards
5x points on Lyft, 2x points on travel and dining and 1x points on all other purchases
$95
Earn a signup bonus worth $750 with this popular travel card. Combine with other Chase Ultimate Rewards cards for even greater value.
Citi® Double Cash Card
N/A
Up to 2% cash back on purchases (1% when you buy plus 1% as you pay)
$0
Earn up to 2% on every purchase with no annual fee. This is the highest flat-rate cashback card on the market.
Chase Sapphire Reserve®
50,000 points after spending $4,000 in the first 3 months
10x points on Lyft rides, 3x points on dining and travel after earning your $300 travel credit and 1x points on all other purchases
$550
Get a generous $300 in annual travel credits, 3x points on travel and dining, and a 50% bonus on point redemptions with Chase's premier card.
CardMatch™ from creditcards.com
See terms
See terms
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Use the CardMatch tool to find cards you're likely to qualify for with your credit score, without a hard pull on your credit.
Luxury Card Mastercard® Gold Card™
N/A
1x points on all purchases with 2% point value when you redeem for airfare or cash back
$995
Earn 2% point value when redeemed for airfare or cash back through the Luxury rewards program.
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Compare up to 4 providers

Name Product Welcome offer Rewards Annual fee Filter values
Blue Cash Preferred® Card from American Express
$300 after spending $3,000 in the first 6 months (Offer expires 12/10/2020)
6% on select US streaming services, 3% on transit and US gas stations, 6% at US supermarkets on up to $6,000 annually, then 1% after that and on all other purchases
$0 intro annual fee for the first year ($95 thereafter)
Perfect for families: Get up to 6% on everyday purchases and a welcome offer worth $300. This heavy-hitter rewards card has uncontested value. Rates & fees
Blue Cash Everyday® Card from American Express
20% at Amazon.com up to $200 back in the first 6 months, plus $100 after spending $1,000 in the same timeframe
20% at Amazon.com up to $200 back in the first 6 months, 2% at US gas stations and select US department stores, 3% at US supermarkets on up to $6,000 per year, then 1% after that and on all other purchases
$0
This everyday cashback card is ideal for Black Friday and holiday shopping with 20% back at Amazon.com up to $200 back in the first 6 months. Rates & fees
Chase Freedom Flex℠
$200 after spending $500 in the first 3 months, plus 5% cash back at grocery stores on up to $12,000 in the first year
5% back in rotating categories up to $1,500 combined each activated quarter (then 1%), 5% on travel purchased through Chase, 3% on dining and drugstores, and 1% on all other purchases
$0
Get up to 5% cashback in rotating and newly added everyday categories. The refreshed Freedom Flex card has lots of earning potential.
Citi® Double Cash Card
N/A
Up to 2% cash back on purchases (1% when you buy plus 1% as you pay)
$0
Earn up to 2% on every purchase with no annual fee. This is the highest flat-rate cashback card on the market.
Chase Freedom Unlimited®
$200 after spending $500 in the first 3 months, plus 5% cash back at grocery stores on up to $12,000 in the first year
5% cash back on travel purchased through Chase, 5% on Lyft, 3% on dining and drugstores and 1.5% on all other purchases
$0
This solid 1.5% cashback card gets even better with the addition of up to 5% back in categories like travel, drug stores and dining.
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Compare up to 4 providers

What should I know before I apply?

To apply for the card, you must be a member of the military, a veteran who was honorably discharged or an eligible family member of military personnel. You also must be:

  • A US citizen or permanent resident.
  • At least 18 years old.

Additionally, you’ll need to provide:

  • Your full name and residential address.
  • Marital status and birthdate.
  • Contact information.
  • Proof of employment and income.

If you’re approved for the card, you can select your card design to show your military affiliation.

What credit score do I need?

You can apply for the card with a good to excellent credit score of 670 or higher. For a lower APR and a higher credit line, make sure to apply with a higher credit score and the income to support any potential debt you take on.

USAA® Preferred Cash Rewards Visa Signature® Card reviews and complaints

Customers who are happy with the card praise the USAA customer support. They also claim they received relatively high credit line compared to other cards they own.

As of October 2020, USAA earns an A- rating from the Better Business Bureau (BBB), but it’s not yet accredited with the agency. As of this writing, 92% of its reviews are negative and it has over 1,422 customer complaints. USAA customers report unexpected changes to reward balances and a complicated customer service process.

The company earns a Trustpilot score of 1.4 out of 5 as of October 2020. Many negative reviews cite unsympathetic customer service and difficulty getting fraud claims resolved. Positive reviews say customer service is responsive and the bank’s products have strong features.

I got the card. Now what?

  • Download USAA Mobile app. With the app you can manage your account, redeem rewards, set up alerts, monitor your credit score for free and more.
  • Enroll in Apple Pay, Samsung Pay or Google Pay. Use your phone to make credit card payments.
  • Customer service. Call USAA customer service at 210-531-USAA or 800-531-USAA for questions. Get the fastest service by calling from Tuesday through Friday, as recommended by USAA. You can also chat online with a customer support representative.

Bottom line

If you’re affiliated with the military and you want a card with unlimited cash back on all purchases, the USAA® Preferred Cash Rewards Visa Signature® Card could be a decent choice. Also, if you’re deployed, in a permanent change of station or you enter active military duty — you’ll get to enjoy low APR for up to 12 months.

However, if you’re not sure whether this is the right card for you, check out similar credit cards to compare your options and find the best card for your financial needs.

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