ASDA

ASDA travel insurance review

ASDA travel insurance has a range of travel insurance options to help keep you and your family safe abroad.

3.6 ★★★★★ (108 reviews) Write a review
Customer rating
★★★★★
Satisfaction survey
Kids are insured free with the family travel policy.
There is currently no phone number for making claims.

ASDA Money offers a range of affordable financial services, including travel insurance. In this guide, we look at what ASDA travel insurance includes and the pros and cons of cover.

What types of policies are on offer?

ASDA Money offers three types of cover:

Cover limits

There are three levels of cover offered by ASDA Money:

  • Value. You’ll be protected for up to £20,000,000 for medical expenses, £1,000 worth for personal belongings and £1,000 for holiday cancellations.
  • Premium. You’ll be protected for up to £25,000,000 for medical expenses, £1,300 worth for personal belongings and £2,000 for holiday cancellations.
  • Superior. You’ll be offered unlimited protection for medical expenses, £2,000 worth for personal belongings and £5,000 for holiday cancellations.

The maximum length of your trips on an annual multi-trip. Cover policy will depend on your choice of cover – for value it’s 35 days, for Premium it’s 45 days and for Superior it’s 90 days.

These are just the cover limits most likely to be important to you. There are many more differences in cover limits between the three levels.

Claims process

To make a claim, you’ll need to download a claim form from the ASDA Money website, fill it in and send it to enquiries@travelclaimsservices.com.

How to contact

For general queries, you can call 0800 138 2373 or email enquiries@travelinsurance.asda.com.

Customer reviews

ASDA Money has received over 50 reviews on Trustpilot. At the time of writing, its average rating was 1.5 out of 5.

Pros and cons

Pros

  • Plenty of policies to choose from
  • High levels of cover
  • Kids are insured free with the family travel policy

Cons

  • There is currently no phone number for making claims
  • There is no option to manage your account online

Our verdict

ASDA Money offers good levels of cover with its travel insurance, although the customer service appears to be lacking compared to its competitors.

Frequently asked questions

Travel insurance ratings

★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor

Our customer satisfaction scores ("Customers say") are based on a survey of 759 customers carried out in December 2021.

Learn the details of our methodology and scoring.

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