Migrate review: Automated energy-switching company

Migrate claims to be the most comprehensive free automated energy-switching service. Our review evaluates these claims.

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If you stick with your energy supplier for over 12 months, it’s common you’ll be moved onto a higher standard-variable rate. The result is you overpay by hundreds of pounds per year.

In spite of this, many British households fail to switch every year, either through ignorance or apathy.

Migrate exists to automate the process of switching energy provider every 12 months. Its customers save around £300 per year and they don’t have to pay a penny for the service.

There are a number of companies that provide a free automated energy-switching service, but Migrate compares more energy providers than any of them.

You can sign up in three minutes and never have to worry about switching providers again.

How does Migrate work?

The sign-up process is so simple. Enter your email address and postcode to get started. Then, select if you want to switch dual-fuel or electricity only.

After entering details of your current supplier, house type and energy usage (if you have this), Migrate will show you all the better deals available to you. Choose one you like, enter a few personal details to complete registration, then Migrate will handle the switch for you. You don’t need to do anything else. Migrate will contact you by email with any important information, plus you can monitor your switches and savings online.

This whole process will automatically start again 12 months after your first switch. Migrate will email you to let you know about the switch and you’ll have 14 days to cancel it if you wish.

How does Migrate differ from its competitors?

  • Migrate is free for users. The energy providers on its books pay it commission after a switch. The biggest flaw of free automated energy-switching services is that they don’t compare the whole market. However, Migrate claims to compare more energy providers than any of its free competitors.
  • Migrate accepts the same amount of commission from all of its energy providers, so you don’t need to worry about it being biased towards a specific one.
  • Migrate promises not to switch customers to any energy provider it deems to give poor customer service. This includes all companies that operate solely through a mobile app.
  • Migrate has an online customer dashboard, which lets you manage your switching settings. You can use this to choose which type of companies you’d like to avoid being moved to.
  • Migrate switches customers once every 12 months. Some of its competitors will search for better deals more often and arrange a switch whenever customers can save a certain amount of money. Migrate says it will email customers to suggest this “if prices move” and customers can save “a significant amount of money”.
  • Migrate will not switch you if you face an unavoidable exit fee from your existing provider.

Is Migrate green?

If you’d like to only be switched to green energy suppliers, you can select this option when you sign up, or at any time using your customer dashboard.

What are the alternatives?

  • Flipper searches the whole market every 2 weeks and will switch you whenever it can save you £50 after exit fees. Annual membership is £30, but this is only charged after your first switch.
  • Labrador is a free service that constantly looks for better deals from 45 providers. It will only switch you when it can save you £80 after exit fees. The company gives customers a device that ensures their smart meter keeps working after a switch.
  • Look After My Bills is a free service but will only automatically switch you when your current deal is coming to an end. You’ll receive £20 for every friend your refer.
  • Switchcraft is a free service, but it only compares around 50 providers and you’ll only be switched at the end of your contract.
  • Switchd has a free and a paid service. With the free service, it only compares suppliers that pay a commission. With the paid service, starting at £1.99 a month, it’ll search the whole market. By default, it searches for a new deal every six months. All tariffs are free until it saves you at least £50.
  • WeFlip is a free service that will check its list of energy providers every day to see if it can save you at least £50 after exit fees. It’ll switch you automatically every time it can save you this amount, provided you haven’t switched in the previous three months.

How can I contact Migrate?

You can contact Migrate by emailing info@migrate.co.uk or via the Contact Us page on its website. It’s possible to cancel or make changes to your account at any time using the online customer dashboard.

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