Its life insurance is designed to give peace of mind that your family will be on firm financial ground should the worst happen.
Aviva can trace its roots back to 1696, with the establishment of the Hand in Hand Fire and Life Insurance Society. Previously operating as Norwich Union, the insurer rebranded to Aviva in 2009. Aviva is now the UK’s biggest insurer and has millions of customers in Europe, Asia and Canada too.
It offers a wide range of insurance products under the Aviva brand, including car, home and travel insurance, alongside life insurance, pensions and investments.
Aviva has three types of insurance that pay out a lump sum in the event of your death (term life insurance and over-50s life insurance) or diagnosis of a life-changing illness (critical illness insurance). For all types, the full amount of cover is only paid out once, even if you have a joint policy that covers two people.
With term life insurance you select how long you want cover to last. For example, you could choose a term that lasts until that hard-to-imagine date in the future when you finally pay off your mortgage. If, during the term, you die or are diagnosed with a terminal illness, your loved ones will get a lump sum payment.
Aviva offers three types of term life insurance.
Aviva’s critical illness plans cover you for a maximum of £1 million if you’re diagnosed with a major illness. After you’ve received one payout in full, the cover ends. For some of the comparatively less serious conditions covered, such as low-grade prostate cancer or Crohn’s disease, Aviva pays out either £20,000 or £25,000 (or a percentage of your cover) on diagnosis and full amount of cover remains intact. You can claim for these once per person covered by the policy.
Aviva offers three types of critical illness cover.
When you take out an Aviva over-50s plan you can start by choosing either the monthly amount you want to pay (between £5 and £100), or the lump sum paid on death, up to the maximum shown in the table below. As with all over-50s life insurance policies, lump sums are typically lower than for standard life insurance policies, and the lump sum may be less than the premiums you’ve paid.
Once you turn 90 or you’ve had cover for 30 years, you stop paying premiums (and perhaps put the savings towards a 100th birthday party to remember).
Claims can be made by phone (0800 015 1142), using Aviva’s online form, or in writing to Aviva, Claims Assessment Team, PO Box 520, Norwich, NR1 3WG.
The person claiming will need the policy details and, depending on the claim, may also need to supply medical information (such as a doctor’s contact details) or a death certificate.
If the claim is accepted, payment will be made within five working days of Aviva’s decision.
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
Learn what accident and sickness insurance means, what it includes and whether it’s worth taking out.
Find out how you can protect yourself financially in the event you lose your job with unemployment insurance.
In the event of being made redundant, insurance can provide financial protection. Find out what’s included in redundancy insurance.
Despite its questionable past, PPI can help protect you financially if you lose your income and are unable to make repayments on loans.
Learn about over 80s car insurance, including what’s covered, how your health affects premiums and how to get the best policy for your needs.
Read our comprehensive guide on shareholder protection cover, including how it works, pros and cons for taking out a policy and how to set cover up correctly.
Use our online calculator to find out how much life insurance you need based on your own personal circumstances.
Find out how life insurance works and what policy is right for you.
Find out all about life insurance beneficiaries and the current rules around them in the UK.
We take a closer look at the pros and cons of taking out more than one life insurance policy
finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. We may receive compensation from our partners for placement of their products or services. We may also receive compensation if you click on certain links posted on our site. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Please appreciate that there may be other options available to you than the products, providers or services covered by our service.