
Royal London life insurance review
Royal London has a range of flexible life insurance policies to help protect your family.
Royal London offers two types of life insurance policy, as well as income protection and serious illness cover. Find out how Royal London life insurance works in our review.
What is Royal London?
Royal London is one of the largest life insurance and pensions companies in the UK. It was founded in 1861 and has been operating for more than 150 years.
The Royal London Mutual Insurance Society Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
What types of life insurance does Royal London offer?
Royal London offers two levels of life insurance policy, as well as specialised cover for those over 50 or looking to get income protection. Customers also have the option of adding optional critical illness.
Benefits of Royal London life insurance
- Level and decreasing term cover available
- Range of optional extras, including serious illness cover
- Specialised over 50s cover
Drawbacks of Royal London life insurance
- Does not offer whole-of-life insurance
- Low maximum cover limits
Royal London life insurance exclusions
Royal London’s life insurance policies are for protection only and have no cash value unless a claim is made. As with all insurance, there are exclusions. These include the following:
- Suicide
- Death as a result of your own intentional actions
- Any illnesses that fail to meet Royal London’s definitions
- Two consecutively missed monthly payments
- False or inaccurate information provided at the start of the policy
How do I make a claim with Royal London life insurance?
If you wish to make a claim, you will need to contact Royal London by calling 0345 266 5400, or by post to:
Customer Services
PO Box 409
Royal London House
Alderley Road
Wilmslow
SK9 0EG
Am I eligible for Royal London life insurance?
You can apply for a Royal London life insurance policy if you meet the following criteria:
- You are a UK resident
- You are aged between 18-70
- You are not a member of the Armed Forces, Army Reserve or Reservists
What affects the cost of Royal London life insurance?
- Age. Expect to pay more for a premium the older you get. The general rule of thumb for life insurance is that the younger you are when you take out a policy, the cheaper the premium is likely to be.
- Tobacco or alcohol use. How much or how little you smoke or drink can have an impact on the cost of your premium. Due to a proven link between smoking and serious illnesses, smokers can ultimately live shorter lives and are therefore likely to pay more.
- Cholesterol or other health criteria. Weight, cholesterol, psychiatric diagnoses and serious medical conditions can also affect your premiums. Your risk profile may not be rated as high if you can manage your condition with medication, therapy or other treatment.
- Family health history. There’s not a lot you can do about your family’s health, but if there’s a hereditary illness in your family, your premium is very likely to increase.
- Amount of cover needed. The greater the level of protection you choose, the higher the premium is likely to be.
Frequently asked questions
Life insurance ratings
Our customer satisfaction scores ("Customers say") are based on a survey of 1,587 customers carried out in December 2022.
Learn the details of our methodology and scoring.
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