Royal London life insurance review

Royal London has a range of flexible life insurance policies to help protect your family.

Updated

Royal London
Customers say
★★★★★
Customer satisfaction
Easy to deal with and knowledgeable, according to customers
Low maximum cover levels
Life insurance provides peace of mind for your family when you’re gone, but it can be hard to know what type of cover is best for you.

Royal London offers two types of life insurance policy, as well as income protection and serious illness cover. Find out how Royal London life insurance works in our review.

Royal London life insurance

Royal London life insurance

  • Different types of life insurance cover.
  • Serious Illness Benefit cover available.
  • Up to £500,000 single payment.
  • Protect your family from just 23p a day.
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What is Royal London?

Royal London is one of the largest life insurance and pensions companies in the UK. It was founded in 1861 and has been operating for more than 150 years.

The Royal London Mutual Insurance Society Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

What types of life insurance does Royal London offer?

Royal London offers two levels of life insurance policy, as well as specialised cover for those over 50 or looking to get income protection. Customers also have the option of adding optional critical illness cover or taking out a funeral plan.

Data indicated here is updated regularly
Name Product Age range at application Cover range Term Pays out Joint cover
18-70
Up to £500,000
From 5 to 50 years (term must end before you turn 80)
If you die or get a terminal illness during the cover period
Yes, but the policy will only be paid out once
Royal London Decreasing Cover
Royal London Decreasing Cover
18-70
Up to £500,000
From 5 to 50 years (term must end before you turn 80)
If you die or get a terminal illness during the cover period
Yes, but the policy will only be paid out once
Royal London Serious Illness Cover
Royal London Serious Illness Cover
18-70
Up to £350,000
From 5 to 50 years (term must end before you turn 80)
If you’re diagnosed with a covered illness or condition
No
Royal London Family Income Benefit
Royal London Family Income Benefit
18-70
Up to £2,500 per month
Not specified
If you’re unable to work due to injury or illness
No
50-95
Up to £10,000
Unlimited (you pay until you turn 95)
If you die or get a terminal illness during the cover period
No
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As well as life insurance, Royal London also offers two funeral plans that spread out the cost of a funeral with affordable payments.

  • The Traditional Plan. This plan is for anyone wishing for a more conventional funeral and funeral service organised with the help of a funeral director.
  • The Alternative Cremation Plan. This is for anyone wishing a no-fuss alternative such as a direct cremation without a funeral service.

Benefits of Royal London life insurance

  • Level and decreasing term cover available
  • Range of optional extras, including serious illness cover
  • Specialised over 50s cover

Drawbacks of Royal London life insurance

  • Does not offer whole-of-life insurance
  • Low maximum cover limits

Royal London life insurance exclusions

Royal London’s life insurance policies are for protection only and have no cash value unless a claim is made. As with all insurance, there are exclusions. These include the following:

  • Suicide
  • Death as a result of your own intentional actions
  • Any illnesses that fail to meet Royal London’s definitions
  • Two consecutively missed monthly payments
  • False or inaccurate information provided at the start of the policy

How do I make a claim with Royal London life insurance?

If you wish to make a claim, you will need to contact Royal London by calling 0345 266 5400, or by post to:

Customer Services
PO Box 409
Royal London House
Alderley Road
Wilmslow
SK9 0EG

Am I eligible for Royal London life insurance?

You can apply for a Royal London life insurance policy if you meet the following criteria:

  • You are a UK resident
  • You are aged between 18-70
  • You are not a member of the Armed Forces, Army Reserve or Reservists

What affects the cost of Royal London life insurance?

  • Age. Expect to pay more for a premium the older you get. The general rule of thumb for life insurance is that the younger you are when you take out a policy, the cheaper the premium is likely to be.
  • Tobacco or alcohol use. How much or how little you smoke or drink can have an impact on the cost of your premium. Due to a proven link between smoking and serious illnesses, smokers can ultimately live shorter lives and are therefore likely to pay more.
  • Cholesterol or other health criteria. Weight, cholesterol, psychiatric diagnoses and serious medical conditions can also affect your premiums. Your risk profile may not be rated as high if you can manage your condition with medication, therapy or other treatment.
  • Family health history. There’s not a lot you can do about your family’s health, but if there’s a hereditary illness in your family, your premium is very likely to increase.
  • Amount of cover needed. The greater the level of protection you choose, the higher the premium is likely to be.

Frequently asked questions


Life insurance ratings

★★★★★ — Excellent

★★★★★ — Good

★★★★★ — Average

★★★★★ — Subpar

★★★★★ — Poor

Our customer satisfaction scores (“Customers say”) are based on a survey of 750 customers carried out in December 2019.
The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Unless we've indicated otherwise, products are shown in no particular order or ranking. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is subject to our terms of use. When making a big financial decision, it's wise to consider getting independent financial advice, and always consider your own financial circumstances when comparing products so you get what's right for you.

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