Getting down to business: How banking is evolving to cater to SMEs in a new era

An analysis of current trends within the sector, business account holders’ views on important account features and switching, and how experts predict the industry could change.

We’ve spoken to industry experts, polled business account holders and studied the key trends for this paper, which explores the current landscape of the business account sector and what the future may hold for it.

This feature includes the findings of our survey, as well as insights from experts at ANNA, the Federation of Small Businesses, Kent Business School, Savanta and Starling Bank.

The article is free to download and all the contents are freely available to be published. But if you quote this report, we ask you to link to this page, where we will be promoting it.

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