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How to set up Netflix: a step-by-step guide

Take our 7 easy steps, with pictures, to set up Netflix on your smart TV, mobile, tablet or game console.

Updated

We’ve got the low-down on getting set up with Netflix New Zealand below.

Video: How to set up Netflix on your device

Step 1. Make sure you own a compatible device

Check this list to ensure you have a Netflix-compatible device:

  • PCs and laptops
  • Smart TVs (Sony, LG, Samsung, Panasonic and more)
  • Streaming media players (Chromecast, Apple TV)
  • Game consoles (PS3, PS4, XBOX One, XBOX 360)
  • Set-top boxes (Telstra TV, Sky)
  • Blu-ray players (LG, Panasonic, Sony, Samsung)
  • Smartphones and tablets (iOS, Android)
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Step 2. Visit the Netflix website

Go to the official Netflix website. There’s no need to worry about finding the New Zealand website, as the Netflix website automatically directs you there based on your location. Now that you’re on the Netflix website you should see the screen below.

Unless you already have a Netflix membership, click on the big red button “Join free for a month”.

Step 3. Choose the right plan

At the next screen, click on “See The Plans”, and it will present you with three payment options: Basic, Standard and Premium. These selections dictate the picture quality of your Netflix stream and the number of devices you can watch Netflix on at the same time.

  • The Basic pack costs $11.49 a month. This pack only allows for one device to stream Netflix at any given time. So, if you can foresee multiple people in the house wanting to watch different programmes simultaneously, this one might not be for you. Also, this pack does not stream high-definition quality videos.
  • The Standard pack is priced at $14.99 and allows for two devices under the one account to stream Netflix at the same time. It also supports high-definition video. This pack suits households with differing viewing preferences.
  • Netflix aims the Premium pack at larger households, with a variety of gadgets. At $18.49 per month, the Premium pack allows four different devices to stream Netflix at the same time. It supports Ultra HD streaming, so be sure to check the compatibility of your device before signing up to this one.

Things to consider

Although the more expensive packs allow for concurrent streaming on multiple devices, it does not mean you are limited to watching Netflix on one device. Even on the Basic pack you can stop watching a show on your PS4 or laptop and continue watching the programme on your mobile device. There are also no lock-in contracts through Netflix, so don’t stress too much about picking the wrong plan to start with.

Step 4. Create your Netflix account

Once you decide on a plan that suits your needs, you are asked to create an account, so you need to enter your current, in-use email address (eg johncitizen@hotmail.com) and select a new password. You need this password later to sign into your device, so be sure to keep it handy. After this, you can decide whether or not you would like to receive special offers from Netflix, via the email address you entered. You opt out of this by checking the box above the “Register” button.

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Step 5. Payment options

Once you click “Continue” you are taken to the payment options page. You can choose various ways to pay: credit card; prepaid Visa, MasterCard, or American Express cards; PayPal; or through your iTunes account. Alternatively, Netflix also gives you the chance to redeem a gift code. If you have one, enter the gift card pin or code, and you’ll be good to go. You can even pay via partner billing with Spark and Vodafone, so see the Netflix website for more information.

If you pay via PayPal, you are directed to its portal to confirm the purchase, then promptly returned to the Netflix website. If you choose to pay via card, you are asked to enter your credit card details in the relevant fields and check the box to confirm that you are over 18 and agree to the terms of use and privacy policy.

People are often wary about credit card use online, but rest assured, the Netflix payment portal is a secure server. If you need to get a credit card or want a new one specifically for online purchases, you can find a comparison of credit cards available in New Zealand here.

Things to consider

As Netflix is a monthly subscription service, you are required to enter your card or PayPal details. As a new member, you get your first month free and can cancel at any time, but if you don’t cancel, Netflix begins to charge you after your first month of subscription. However, Netflix tells you exactly when you’ll be charged on the payment page and emails you three days before the trial expires as a reminder.

You are now a registered Netflix user.

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Step 6. Set up Netflix

Netflix is available on just about every mainstream game console, smart device and computer. Some of your devices may already have Netflix installed as a result of a recent update. If this is not the case, and you can’t seem to find it already installed on your device, here are some ways to download the application on different devices.

Desktop computer or laptop

Watching Netflix from the comfort of your computer is the easiest, most user-friendly way to enjoy Netflix. Go back to the official Netflix website after you’ve registered an account and sign in using the email and password you chose during the sign-up process.

iOS (iPhone, iPad)

Touch the App Store icon, just as you would download any other game or application. Touch the search tab (search glass) at the bottom of the screen and enter the term “Netflix” (it is the first option to appear at the top of the page). Next to the App description, there is a “Get” button. Touch this button and enter your iTunes password (or fingerprint if you have an iPhone 5s or above).

It’s a small download, so it shouldn’t take too long. Enter the registered email address and password you chose.

Things to consider

You need a registered Apple ID to download this application on your Android device. If you’ve ever downloaded any apps or games in the past, you should already have one.

Android (Samsung, Huawei, Nokia and more)

Access the Google Play store by tapping the icon.

Select the search glass icon in the top right corner of the screen then type the word Netflix into the search bar.

Select the top entry, “Netflix”. Tap the green “Install” button to the right of the app description and agree to the terms and conditions.

Once downloaded, the Netflix application automatically appears in “Apps”. To relocate the application to the home screen, hold your finger down on the icon and move it to a spot on the home screen.

Things to consider

You need a registered Google account to download this application on your Android device. If you’ve ever downloaded any apps or games in the past, you should already have one.

PlayStation 3 and PlayStation 4

At the home screen, go to the “TV/Video Services” (PS3) or “TV & Video” (PS4) tab. There you should find the Netflix icon. Select that and the application downloads to your console. Once the application is fully downloaded, select Netflix again. A welcome screen will greet you. Enter your registered email address and password.[/fin_did_you_know]

Xbox 360 and Xbox One

From your Xbox dashboard, go to the “Apps” section, and there you will find a “Netflix” icon. If you don’t see Netflix, select “Search all apps” to search for it. Select “Download” (Xbox 360) or “Install” (Xbox One). Once the download is complete, the “Netflix” icon automatically appears on your dashboard or home screen. Select the Netflix application from your home screen and enter your chosen email address and password.

Things to consider

To stream Netflix through your Xbox, you need to log in with your Xbox Live account. If you’ve ever downloaded any games or played online, you should already be logged in.

Nintendo Wii U

Setting up Netflix New Zealand on Wii

From the Wii U GamePad, select the yellow shopping bag icon for the Nintendo eShop. Once in the Nintendo eShop, select the search box in the upper right corner of the GamePad. Search “Netflix” and select OK on the on-screen keyboard, then select “Netflix” from the search results. Select “Download”, confirm your choice and select “Next” to proceed. Select “Download” again, then “Continue”. When the download is complete, select the Netflix icon from the Nintendo Wii U Home screen. When the app launches, select “Member Sign In”. Enter your email and password, and you’re good to go. Please note that you have to use the Wii U GamePad buttons to make selections and control Netflix. The touchscreen cannot be used to control Netflix.

Step 7. Start browsing Netflix

Now you’re signed in, and can start watching Netflix programs. First, you will see a screen asking “Who’s Watching?” If you tap your registered name, it takes you straight to a variety of categories, but you can add another profile with the plus button or select “Kids”, which filters out any content that may not be age appropriate. Once you’re in, you can browse through the most popular television shows and films on the home screen, filter by category with the menu icon in the top left corner of the screen, or search for a particular show by pressing the search glass in the top right corner of the screen.

Alternative streaming providers

If you’re struggling to get started with Netflix, you could always consider another streaming provider. Compare New Zealand streaming providers here.

Data indicated here is updated regularly
Name Product Service Simultaneous streams Max. video quality Monthly fee Free Trial Period
Disney+
Disney+
On-demand streaming
4
4K/UHD
$9.99/month
N/A
Get Disney+. Watch new and classic TV and Movies from Disney, Pixar, Star Wars, Marvel, National Geographic and 21st Century Fox from one streaming service.
Acorn TV
Acorn TV
On-demand streaming
1
HD
$7.99/month
7 days
Acorn TV offers British TV shows on-demand.
CuriosityStream
CuriosityStream
On-demand streaming
Multiple
4K/UHD
US $2.99/month
N/A
Access to thousand of documentaries, from nature, to lifestyle and technology. Note: Price given in US dollars.
iwonder
iwonder
On-demand streaming
1
HD
$6.99/month
30 days
Prime Video
Prime Video
On-demand streaming
3
SD
$5.99/month
7 days
Prime Video is currently available to New Zealanders at $2.99 per month for the first six months. Price reverts to $5.99 per month after the first 6 months.
Neon TV and Movies
Neon TV and Movies
On-demand streaming
2
SD
$13.95/month
14 days
Netflix Basic
Netflix Basic
On-demand streaming
1
SD
$11.99/month
N/A
Netflix Standard
Netflix Standard
On-demand streaming
2
HD
$16.99/month
N/A
Netflix Premium
Netflix Premium
On-demand streaming
4
4K/UHD
$21.99/month
N/A
TVNZ On Demand
TVNZ On Demand
On-demand streaming
1
HD
No subscription
N/A
Sky Sport Now Week Pass
Sky Sport Now Week Pass
Sports
1
HD
$19.99/week
N/A
ThreeNow
ThreeNow
On-demand streaming
1
SD
No subscription
Sky Sport Now Month Pass
Sky Sport Now Month Pass
Sports
1
HD
$49.99/month
N/A
Sky Sport Now 12 Month Pass
Sky Sport Now 12 Month Pass
Sports
1
HD
$39.99/month
N/A
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Compare up to 4 providers

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