How to set up and watch Amazon Prime Video on Apple TV

Apple and Amazon had been clashing on the issue of Amazon Prime TV support for many years, with Amazon going so far as to pull Apple TV from its US storefront in 2016, citing potential customer confusion as to the reason why.

Though in 2018 the pair at least made up enough for Prime Video to appear on Apple TV. Apple TV has proved to be convenient, where subscribers can watch original programming such as The Grand Tour.

How to connect your Apple TV to your Amazon Prime Video account

1. Once you’ve configured your Apple TV, you’ll want to download the Amazon Prime Video app by selecting the “App Store” option from the Apple TV home screen. From there, simply search for Amazon Prime Video and click “Install” to start the download.
2. Once the installation process is completed, launch the Amazon Prime Video app and select “Sign In” to connect your existing Amazon Prime Video account. Alternatively, you can also sign up for a Prime Video account via the app if you’re not a member.
3. Once you’re logged in, you can start watching Amazon Prime Video on your Apple TV.

Using an iPhone or iPad to stream Amazon Prime Video

You can alternatively use your iPhone or iPad to connect to your Apple TV and watch Amazon Prime Video.

1. Download the Amazon Prime Video app by selecting the “App Store” option from your phone or iPad home screen. From there, simply search for Amazon Prime Video and click “Install” to start the download.
2. Once the installation process is completed, launch the Amazon Prime Video app and select “Sign In” to connect your existing Amazon Prime Video account. Alternatively, you can also sign up for a new Amazon Prime Video account through the Amazon Prime Video app.
3. Make sure your device is on the same Wi-Fi network as your Apple TV.
4. Once you’re logged in to the Amazon Prime Video app, choose the movie or show you’d like to watch and press play on your device.
5. Tap on the video and use the “AirPlay” button in the top right hand corner to select your Apple TV.
6. The show or video will now play on your TV.

In what regions is Amazon Prime Video available on Apple TV?

You can watch Amazon Prime Video on Apple TV in over 100 countries worldwide, including Ireland.

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Amazon	FREE 30-day trial with Amazon Prime Try Amazon Prime and enjoy member benefits including FREE delivery on eligible items, exclusive deals, discounted priority delivery, Prime Video, Alexa Shopping and more. Last verified 16 Sep 2020	Get deal

What’s the resolution for Amazon Prime Video on Apple TV?

A number of factors influence what resolution you can stream Amazon Prime Video in on Apple TV. First off, it’s important to note that the first two generations of Apple TV do not support Amazon Prime Video. For Apple TV 4K, you can stream in SD, HD and UHD/HDR, while third generation Apple TVs support SD and HD.

Just because the Apple TV is capable of streaming at a particular resolution doesn’t mean it always will. You’ll need a sufficiently fast Internet connection to stream at HD and UHD/HDR.

Subtitles and audio

Subtitles and captions for Amazon Prime Video on Apple TV are displayed in the lower half of the screen. To turn on subtitles, press play on your video and navigate to the “Menu” and select “Subtitles” in the Amazon Prime app.

FAQs

Are you having trouble watching Amazon Prime Video on your Apple TV? Check these FAQs for solutions to common problems.

• What can I do if I can't connect to Amazon Prime Video?

  If you’re having trouble connecting your Apple TV to Amazon Prime Video, try the following:

  • Reset your Apple TV. Unplug it from the wall for 15 seconds.
  • Test the Internet network from the settings menu on your Apple TV.
  • Check for Apple TV software updates.
  • Close and reopen the Amazon Prime Video application.

• How do I connect my Apple TV?

  To connect your Apple TV, you need three things:

  • An HD television
  • A broadband connection
  • An iTunes account

  Just connect the cords from your Apple TV unit to your television. You may need to purchase an HDMI cable if it isn’t included when you buy your Apple TV. On your television, navigate to the input source of the Apple TV.

• Why can't I hear any sound when I watch Amazon Prime Video on my Apple TV?

  This could be because of a problem with the content you’re trying to watch or with the connection to your speakers.

  Try watching another show. If the problem continues, check the connections and also adjust the audio settings. Enable Dolby surround sound.

• Why can't I see the Amazon Prime Video app on my Apple TV?

  It may be the case that the Apple TV operating system has moved or hidden the Amazon Prime Video app. To check if the Amazon Prime Video app has been hidden, use the Apple TV troubleshooting for more detailed instructions. Most importantly ensure that your Apple TV software is updated.

• Why does Amazon Prime Video keep crashing?

  Try the following: make sure all software is updated, try unplugging everything for 30 seconds and reset the settings on your Apple TV.