8 ways to grow your small business

Compare tips to expand — learn how to tell when it's the right time.

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After you’ve established your business and are starting to feel cramped with your current setup, it might be time to grow. There are several ways to expand, from large investments like opening a new location to making small tweaks to your marketing strategy. But before you commit to any of these strategies, make sure your business is ready to take on that kind of responsibility

8 strategies to grow a business

You might want to consider some or all of these strategies when you’re ready to take your business to the next level.

1. Research new niches in your market

Even if you’ve already done market research, take another approach to refresh the angle you’re taking. Market research can help you find gaps that your competitors aren’t filling. This can give you an idea of how to better serve your current customers, who might buy more of your products or services in return.

2. Find new uses for your product

If you have a product that can be used more than one way, make sure customers know about it. You might want to conduct a focus group or survey to find out if customers are already using what you sell for something else if it’s not obvious. Then invest in a marketing campaign highlighting this new use to expand your customer base.

3. Open a new location

Expanding to a new location can allow you to up production and serve new customers. This plan can come with some major costs, like hiring new staff, buying or renting real estate, purchasing equipment and more. Run some financial projections first before you make such a large investment. In some cases, it’ll more than pay for itself.

4. Invest in customer service

Another way to keep customers coming back is to build your reputation for customer service. Invest in a dedicated team, consider setting up more channels to get in touch — like adding live chat to your website — and respond to complaints on sites like Trustpilot and the Better Business Bureau. Also consider investing in trainings for any employees who deal with Providing a good experience can build a loyal customer base.

5. Harness the power of social media

If you haven’t already, consider developing a social media strategy to reach more customers and promote your content. You might want to explore paid and non-paid content, working with influencers and what types of content you’d use to promote. Also consider which platforms are best for reaching your customer base. If you’re selling something visually appealing, for example, instagram or Pinterest might be the way to go.

6. Collaborate with other businesses

Businesses that innovate through collaboration are more likely to report increases in productivity, as well as, develop solutions that are new to the world. Four necessary factors for successful collaboration within and between businesses are:

  • The ability to recognize and apply external knowledge
  • Having a shared purpose people believe in
  • Mutual trust
  • Strong leadership

If you can identify an opportunity, such as efficiency benefits from combining supply chains and can engage another business with similar needs in line with the four factors above, then you might have an opportunity for collaborative business growth. You can also collaborate internally. The more your team members work cross-departmentally, the more opportunities there’ll be for new ideas to come to light.

7. Wait for the right time

At the end of the day, the problem might be boiled down to your business not maximizing its profit potential and expansion may be a solution. An increase in profitability is a type of growth, too. In all cases, it’s important to know when it’s time to expand your business.

If there are no specific problems which can be solved by growth it might be better to hold off. Make sure your business can afford the costs or is set up to pay it off on time if you have to get financing.

8. Don’t be afraid to finance

Expanding your business often takes an upfront investment. If you don’t have the cash on hand, you might want to take out a loan. In fact, growth is one of the top reasons businesses borrow. View the table below to compare online business lenders have to offer.

Updated December 8th, 2019
Name Product Filter Values Min. Amount Max. Amount Requirements
$5,000
$500,000
Annual business revenue of at least $42,000, at least 9 months in business, personal credit score of 550+.
Customizable loans with no origination fee for business owners in a hurry.
$5,000
$500,000
600+ personal credit score, 1+ years in business, $100,000+ annual revenue
A leading online business lender offering flexible financing at competitive fixed rates.
$50,000
$1,000,000
2+ years in business, 620+ credit score, not a sole proprietorship or nonprofit, strong financial history
Financing for high-risk industries with transparent rates and terms.
$10,000
$5,000,000
Your company must have been in business for at least 6 months and have an annual revenue of at least $100,000.
Get a large business loan to cover your financing needs, no matter what the purpose is. Startups welcome with 680+ credit score.
$500
$250,000
1+ years in business, $50,000+ annual revenue or $4,200+ monthly revenue over last 3 months
A simple, convenient online application could securely get the funds you need to grow your business.
Varies by lender and type of financing
Varies by lender and type of financing
Varies by lender, but many require good personal credit, minimum annual revenue and minimum time in business
Multiple business financing options in one place including: small business loans, lines of credit, SBA loans, equipment financing and more.
$500
$5,000,000
Must operate a business in the US or Canada, have a business bank account and have a personal credit score of 560+.
Submit one simple application to potentially get offers from a network of over 75 legit business lenders.

Compare up to 4 providers

These aren’t your only options. If your business has a promising financial history, there are many financing options for small- and medium-sized businesses.

Overwhelmed by the number of options? 5 questions to ask to quickly narrow them down

Factor in the costs before expanding

No one can ignore the factor of cost. It’s sensible to expect considerable costs and reduced profits while your business adjusts. Consider costs like:

  • Additional training, hiring expenses and other human resource costs
  • Extra maintenance costs
  • Increased overhead and logistics costs
  • The potential loss of customers
  • Loss of revenue as you transition
  • Increased marketing expenses
  • Financing charges like interest and fees

Subtract these expenses from the projected profits to get your return on investment

Should I expand?

Examine your business’s cash flow carefully and be ready for potential problems. Your expansion plan should include a clear timeframe and a budget forecast in line with predicted industry movements over the next few years. Here are five questions to ask yourself to prepare:

  • Will growth improve my quality? If you suddenly have more customers than you can handle, hiring a larger team can improve quality. But if you scale production without hiring staff, it could suffer.
  • Could growth increase my presence in the market? If your products are highly regarded and well received, that may indicate that you’re able to increase your market presence.
  • How will growing impact my efficiency? Sometimes investing in new equipment or training could make your company it more efficient. But adding more steps to the process could slow you down.
  • Is my industry changing? If your competitors are expanding in a way that threatens your current operations expansion might be a means of survival. It can also help you get a leg up on a new market.
  • Have I reached capacity? Businesses that are struggling to keep up with demand might need to expand in order to stay afloat. It also can help you secure larger, more profitable contracts.

How to know when you’re ready for business financing

Bottom line

Business expansion should ideally provide a solution to a problem that your company faces. When the problem is that you’re running out of office space and your staff is running on empty, an expansion might be the solution. Low profits can also be a problem, business growth is one way of fixing it.

You can read our guide to business loans to learn about other options to finance a growing business. You also might want to check our guide to increasing business profits before you borrow.

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