BitPanda review 2018 | Features, fees & more |

BitPanda cryptocurrency broker review – April 2018

BitPanda makes buying and selling cryptocurrency quick and easy through a credit card or bank transfer.

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BitPanda has quickly emerged as one of Europe’s most popular cryptocurrency brokers. The Austrian-based company offers a bevy of payment options, allowing traders to diversify in premier tokens such as bitcoin and Ethereum.

BitPanda, which began as Coinimal in October 2014, offers sell-side services worldwide. However, only European members can buy cryptocurrency at this time. We encourage Australian traders to monitor the website for signs of future expansion.

Product Name BitPanda Cryptocurrency Exchange
Available Fiat Currencies EUR
Available Cryptocurrencies BTC, DASH, ETH, LTC
Payment Methods Credit card, Debit card, OKPay, Neteller, SEPA, Skrill, SOFORT


  • Fully automated platform with instant transactions
  • A wide variety of payment options
  • Good for beginners


  • Fees are not disclosed publicly
  • Buying cryptocurrencies is limited to European members
  • Not open source
  • Lack of hierarchical deterministic (HD) and multi-signature protocols raises some concern over privacy and security
This information should not be interpreted as an endorsement of cryptocurrency or any specific provider, service or offering. It is not a recommendation to trade. Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.

What is BitPanda?

BitPanda is an online broker specializing in the buying and selling of cryptocurrencies. As a fully automated platform, BitPanda works efficiently to process and confirm payments at the quickest possible pace.

The broker is a trusted brand in the cryptocurrency space, having won a startup award in October 2016. This also partly explains the company’s sharp expansion throughout Europe over the past three years.

What cryptocurrencies can I buy/sell?

BitPanda provides access to the following cryptocurrencies:

  • Bitcoin
  • Ethereum
  • Dash

BitPanda also indicated in a blog post that Bitcoin Cash deposits have been separated and placed in cold storage.

The website also quotes Litecoin prices, so users should watch the platform for expanded crypto offerings.

Available countries

Sell-side services are available globally, but only European residents can buy cryptocurrency on BitPanda.

Which payment methods are accepted?

BitPanda offers you ten payment options, putting it among the world’s most accessible cryptocurrency exchanges. The payment options are:

  • Credit card (Visa, Mastercard)
  • SOFORT transfer (only available in these countries)
  • EPS
  • Giropay
  • Neteller
  • Skrill
  • Online Bank Transfer
  • SEPA

How much will it cost me to use BitPanda?

BitPanda tacks on fees to your buy price when you purchase cryptocurrency. Some users of BitPanda have verified that the broker offers lower fees, although the fee structure is not disclosed publicly.

At 5%, BitPanda’s credit card fee is significantly higher than other exchanges, such as Coinbase (3.74%) and CEX.IO (3.5%).

If you are selling cryptocurrency, you must also add a miner fee onto the sale price to ensure that BitPanda processes it.

How fast will my funds be available?

Transfer speeds are entirely dependent on your payment method. If you decide to buy bitcoin with SOFORT, Neteller, EPS or online bank transfer, your coins will be available immediately.

SEPA payments usually take one business day to finalize the transaction.

Users are encouraged to check the status of their orders at any time in the “History” section of their live accounts.

Are there any transfer limits?

Each BitPanda account has a specific limit placed on transactions. Like other exchanges, this limit is based on your verification status. Below is a breakdown of the verification methods and the amount of money you can deposit, based on them.

  • Verified email. Accounts verified through email cannot buy bitcoin, but can sell the equivalent of EUR1,000 in tokens each day and up to EUR7,500 per month.
  • Verified phone number. By verifying your phone number, you can buy cryptocurrency with any payment method, excluding credit card. You are allowed to buy up to EUR50 per day.
  • Verified ID. Full verification gives you the ability to buy the equivalent of EUR350 in cryptocurrency per day and up to EUR10,000 per month. Credit card restrictions are also waived.

Is it safe to use BitPanda?

BitPanda offers good security protocols, such as 2-factor authentication and ID verification to enable credit card payments.

However, more stringent verification requirements also mean that the broker is not as private as other platforms. This is the trade-off you need to weigh before working with any broker. At the same time, a lack of HD capability also reduces BitPanda’s privacy standards.

Customer support

Since the BitPanda platform is fully automated, the support team has greater flexibility to respond to questions. If you have an issue, you can submit a ticket directly on the website with your name and email. This support ticket capability is available on all pages of the website.

Pros and cons


  • Fully automated platform with instant transactions
  • A wide variety of payment options
  • Good for beginners


  • Fees are not disclosed publicly
  • Buying cryptocurrencies is limited to European members
  • Not open source
  • Lack of hierarchical deterministic (HD) and multi-signature protocols raises some concern over privacy and security

Get started

If you live in Europe and want to give BitPanda a try, head over to the BitPanda website and select “Get Started. Here, you’ll be prompted to register before getting started on your cryptocurrency venture.

BitPanda exchange

Frequently asked questions

Image source: BitPanda

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