Bitpanda Cryptocurrency Exchange Go to site
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Bitpanda is an Austria-based exchange that allows users to buy and sell cryptocurrencies as well as other assets - including equities, commodities and ETFs.
The exchange’s beginner-friendly user interface, its competitive fee schedule and the fact that it supports four major fiat currencies help the exchange to achieve its goal of making investment accessible to everyone.
On the downside, since January 2020, Bitpanda has required that all of its users go through the Know Your Customer (KYC) process and has made its services available to only European residents.
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Bitpanda was founded in 2014 in Vienna, Austria.
The goal of the company was to make investment accessible to everyone.
The company currently has 730 employees and 3.5 million users, and it’s one of the fastest growing fintech firms in Europe.
Bitpanda supports over 81 cryptocurrencies, but some notable assets are missing. Namely, Binance USD, BNB and Dai, which are in the top 20 cryptos by market cap. In total, 14 of the top 20 cryptos are available on Bitpanda.
Popular assets on BitpandaBitpanda has a standard 1.49% fee for buying and selling digital assets on the platform.
Trading fees on the Bitpanda Pro – Bitpanda’s advanced trading platform – are very reasonable, with a 0.1% maker fee and a 0.15% taker fee.
Fiat deposit and withdrawal fees vary by method.
Crypto deposits are free as long as you deposit the minimum deposit amount. Otherwise, there is a deposit fee that varies by asset.
Crypto withdrawals have minimum amounts and fees that vary by asset, as well.
Deposit methodsTransaction type | Fee |
---|---|
Deposit funds | Cryptocurrency: None if your deposit is larger than the minimum required for no fee; fees vary if your deposit is less than the minimum; blockchain fees may apply Bank transfer: None; bank fees may apply Debit card transfer: 1.5-1.8% Credit card: 1.5-1.8% |
Withdraw funds | Cryptocurrency: None if your withdrawal is larger than the minimum required for no fee; fees vary if your withdrawal is less than the minimum; blockchain fees may apply Bank transfer: None; bank fees may apply |
Type | Fee |
---|---|
Trading | Fees vary |
Taker fee explained. A taker fee is a fee charged when a buy order is matched immediately with a sell order on the books. This is the fee charged when you place a market buy order.
Maker fee explained. A maker fee is the fee charged when you propose an order for other traders to take. In other words, this fee is charged when you place a limit order to sell an asset, but that order is not filled immediately.
Type | Fee |
---|---|
Maker | 0.1% |
Taker | 0.15% |
The Bitpanda app is available for Android and iOS devices.
Bitpanda boasts an immaculate security history, with no recordings of breaches or hacks. The exchange is regulated in Austria.
Past hacks. Bitpanda has never reported having been hacked.
Security audits. Bitpanda is regularly audited by third parties, and its security is one of its unique selling points. It has undergone financial audits by KPMG. While KPMG audits its financials, there have been no audits of the exchange’s security itself.
Insurance. Bitpanda offers no insurance for its users.
Bitpanda’s customer service is standard, and with regards to other cryptocurrency exchanges, does not excel nor is it below average. The company does offer a very extensive help desk, with a wide variety of categories that cover nearly all issues that a customer might have.
However, there are no phone support or live chat options. You can access a contact form via Bitpanda’s website, but will likely be waiting over 6 hours for a response. If you need an answer quickly, it’s probably best to head to community social media channels such as Reddit, Twitter or Telegram.
Google Play ratings | 33.4k ratings, 3.5 stars, 1M+ downloads |
Apple Store ratings | 11.8k ratings, 4.7 stars |
How to reach Bitpanda
All centralized exchanges, including Bitpanda, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.
Ledger Nano X Wallet |
Trezor Model T Wallet |
Ledger Nano S Plus Wallet |
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Supported assets 5,500+ |
Supported assets 1,456+ |
Supported assets 5,500+ |
Price (USD) $149 |
Price (USD) $219 |
Price (USD) $79 |
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I have a prepaid MasterCard. I loaded the card from my personal bank account. Can I buy cryptocurrencies with this card? How fast do I get them into my BitPanda account?
Hello Peter,
Thank you for your comment.
There are some cryptocurrencies that can be bought using prepaid cards. A prepaid card is very different from a bank account debit card. You are spending money you loaded onto the prepaid card in advance. With prepaid cards, you are allowed to purchase crypto without providing proof of ID, however, they aren’t widely accepted, and it’s a time-consuming way to buy crypto. You must also watch out for high fees.
You can use a prepaid card to trade on a platform that doesn’t require proof of ID. You can compare exchanges that do not require ID verification. You may click Go to Site button or View Details to see more information about the exchange.
As per the Bitpanda website, they do not indicate that the prepaid card is not one of their payment options. You can freely choose between SOFORT-Transfer, Visa / MasterCard, NETELLER, Skrill, GIROPAY / EPS, Amazon.de Voucher, Euro Wallet, and Bank Transfer.
You are advised to kindly get in touch with Bitpanda directly to verify if a Mastercard prepaid card is acceptable.
Regards,
Jhezelyn