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Advertiser disclosure
Our first-ever US Customer Satisfaction Awards, held in February 2024, were based on the results of a customer survey carried out across three categories in December 2023. There were nearly 2,900 customer responses overall, with a minimum of 400 in each consumer category.
The survey asked respondents how satisfied they were with their provider (on a scale from one to five), and whether they would recommend it to a friend. We turned these results into overall customer satisfaction star ratings, then shortlisted the top-performing brands for our awards, and identified the winning and highly commended companies in each category.
Our 2024 Customer Satisfaction Award winners
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Winners of the Finder Customer Satisfaction Awards 2024
Banking Customer Satisfaction
Savings Customer Satisfaction
Investing Customer Satisfaction