★★★★★
Satisfaction survey
Alpha travel insurance started back in 2006 as a range of backpacker products on the sister site Holidaysafe. In 2012 Alpha travel insurance launched their own website and started offering insurance separately.
Alpha’s aim is to provide innovative and cost effective travel insurance for everyone They don’t believe people should lose out on cover in return for a lower premium. Alpha put customer service first, which is why all of their services are provided in-house.
Alpha travel insurance offer four types of policy options, as well as some optional extras. Below we have listed some of the top features of each.
Alpha Single Trip travel insurance is cover for one-off trips, and can cater for individuals, couples, families and groups.
Features of the policy include:
Features of the policy include:
The Alpha Longstay travel insurance policy was designed with travellers in mind, catering for gap years, backpacking, volunteering and working abroad.
Features of the policy include:
Alpha’s Wintersports travel insurance is designed for all winter-sports holidays, whether you’re skiing, snowboarding, a beginner or a pro.
Features of the policy include:
Alpha Travel Insurance have a number of optional extras that you can add-on to your policies. These can be added-on during the check-out, or you can call at a later date if your plans change.
Some of the optional extras are:
With Alpha Travel Insurance, you are covered for the same things no matter which cover level you decide to go with. The only difference between the cover levels is how much excess you decide to pay. Below are some of what’s covered under Alpha’s single trip policy:
An excess is the amount of money you contribute to each claim you make before Alpha travel insurance will pay out.
The amount of your excess you have to pay will depend on which policy level you have decided to go with. Make sure to check your policy schedule where your excess details will be shown in detail.
To make a claim on you Alpha travel insurance, you will have to fill in a claims form. This can be found on the website, but you can also contact Alpha Travel Insurance by phone, email and by post.
For most claims, call: +44(0) 203 824 0705, and press 3 to speak to Travel Claims Facilities.
The email address is: claims@tif-plc.co.uk. The address for post is: Travel Claims Facilities, PO Box 395, Monks Green Farm, Mangrove Lane, Hertford, SG13 9JW.
Once Alpha have received your claims form, the claims team aim to have you claim completed within 10-15 working days.
Finder scores, in blue, are based on our expert analysis. We also show reviews from users, where we've received more than 10, with a score in yellow. We gather more reviews from customers every year in Finder's customer satisfaction survey.
To find out more, read our full methodology.
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