In this guide

  • Our verdict
  • How we rated iWeb's investment features
  • iWeb fees
  • iWeb investment choice and stocks
  • Is iWeb safe?
  • iWeb account types and products
  • iWeb ease of use
  • iWeb customer reviews
  • iWeb tools, resources and features
  • Your reviews
iWeb
3.6
★★★★★
Finder score
Capital at risk
Price per trade
UK shares: £5
Overseas shares: £0
Min. initial deposit
£1
Offer
Part of Lloyds Banking Group

Our verdict

iWeb offers quite a basic investment platform, but it’s good value for some investing styles and comes with a range of account options.

iWeb is an investing app that’s quite straightforward (if not plain) in its approach - providing a simple way for you to invest online. However, there are drawbacks, like the lack of an investing app.

There’s no ongoing platform fee for iWeb but they do charge a £100 one-off sign up fee (currently waived until 30 June 2024). There’s a flat £5 commission for UK investments and funds and there’s no commission for international investments (but a 1.5% foreign exchange fee applies).

There’s a range of tax-efficient accounts on offer and a decent selection of assets and investments to choose from, but iWeb isn’t without its limitations.

Pros

  • No platform fee
  • Zero commissions for international investments
  • Plenty of investments
  • Option to use an ISA or SIPP

Cons

  • £100 one-off sign up fee (currently waived until June 2024)
  • £5 commission for funds and UK investments
  • No mobile app
  • High FX fee

In this guide

  • Our verdict
  • How we rated iWeb's investment features
  • iWeb fees
  • iWeb investment choice and stocks
  • Is iWeb safe?
  • iWeb account types and products
  • iWeb ease of use
  • iWeb customer reviews
  • iWeb tools, resources and features
  • Your reviews

How we rated iWeb's investment features

FeatureRatingDetails
Fees

★★★★★ 3.5/5

iWeb offers decent value for some types of investors.
Investment choice

★★★★★4.3/5

It offers a wide range of investments from the UK and abroad.
Safety and security

★★★★★ 5/5

iWeb offers a secure and safe place for people to invest.
Account types and products

★★★★★ 3.8/5

The platform has a few tax-efficient accounts.
Ease of use

★★★★★ 1.5/5

iWeb’s lack of a mobile app puts it behind most of the competition.
Tools, resources and features

★★★★★ 2/5

iWeb doesn’t offer a lot in terms of additional investing tools and resources.

iWeb is a share dealing platform owned by Lloyds Banking Group and operated by Halifax Share Dealing. It lets you invest in a range of UK and overseas shares, as well as exchange-traded funds (ETFs) and other types of funds.

With iWeb, you can invest in a general investment account (GIA), a stocks and shares ISA or a pension and you can only access its platform in your web browser. We’ve reviewed its fees and features – find out what iWeb offers investors.

iWeb fees

iWeb’s fees are pretty good, although its one-off sign-up fee of £100 is pretty steep, and quite unusual – none of the other providers we’ve reviewed charges you to sign up. However, it is currently waiving this charge until the end of June 2024.

If you want to buy funds or UK investments, there’s a flat £5 commission each time you want to buy or sell investments. For international investments, like US stocks, there’s no commission. But, there is a fairly steep 1.5% FX fee any time you buy or sell investments outside the UK.

Here’s a quick breakdown of some other fees with iWeb:

Fees score

★★★★★

Platform fee ISA and GIA
£0

SIPP
£7.50/month (portfolio under £50,000)
£15/month (portfolio over £50,000)

UK shares£5
US stocks£0
International shares£0
Funds/ETFs£5
Foreign exchange (FX) fee1.5%
Regular investingYes
Withdrawal/deposit fee£0
Inactivity fee£0
FeeCost
Automated trades (called “TradePlan”)£2
Dividend reinvestment2% of the dividend (£5 maximum)
Other admin charges£25 for each service
CHAPS/Same day payment£25
Paper copy of statement£12.50
Sell out dealing commission (if it needs to sell holdings to cover charges)£10

There’s no platform fee for the GIA or the investment ISA, but there is for the self-invested personal pension (SIPP). The SIPP is administered by AJ Bell.

Here’s a quick overview of the SIPP fees with iWeb:

If your retirement portfolio is under £50,000 – there’s a £22.50 quarterly admin change (which works out £90 a year or £7.50 a month). For those with a SIPP worth more than £50,000 – the quarterly admin charge is £45 (£180 a year, or £15 a month).

iWeb investment choice and stocks

FeeCosts
Platform fee£22.50/quarter (portfolio under £50,000)

£45/quarter (portfolio under £50,000)

Annuity purchase£90
Transfer in£60 per plan
Transfer outFree
Investment choice score

★★★★★

Asset options4+
Markets3+
Number of investments8,000+
Number of ETFs/funds2,500+
Fractional shares
Minimum deposit£50
Minimum investment£1 (must be at least a full share)

iWeb has a pretty comprehensive investment offering with over 8,000 to choose from. Making up a big chunk of that investment library is over 2,500 funds, ETFs and investment trusts.

There’s also thousands of shares to invest in from the UK, US and Europe. The only downside with this huge selection is that you can’t buy fractional shares.

This range of investment types and the number of exchanges available allows you to create a really well diversified portfolio with iWeb, including shares from various countries and sectors, as well as across several investment types.

There’s no minimum investment amount but you need to buy at least one full share. Also, the £50 minimum deposit is a little steep compared to other platforms.

Is iWeb safe?

Safety and security score

★★★★★

Biometric login/2FA
FCA regulated
FSCS protection
SSL certificate
Public company

iWeb is authorised and regulated by the Financial Conduct Authority (FCA) and covered by the Financial Services Compensation Scheme protection. So your deposits of up to £85,000 are covered in the event that iWeb goes bust.

For added reassurance, iWeb is part of FTSE 100 company, Lloyds Banking Group. The investment side of things is overseen by Halifax and AJ Bell administers iWeb’s SIPP – so you know you’re in sturdy hands.

Like any other type of investment, your capital is at risk when you invest using iWeb and you may end up with less than what you originally invested. The performance of investments will vary, and there is no guarantee of return.

iWeb account types and products

Account types and products score

★★★★★

General investment account (GIA)
Stock and shares ISA
Self-invested personal pension (SIPP)
Lifetime ISA (LISA)
Junior ISA (JISA)/Junior SIPP (JSIPP)
Business Account
Interest on cash balances

iWeb offers a few account options, including:

Keep on reading to find out more about these products and the main differences between them.

iWeb general investment account

The iWeb GIA is best suited to you if you’ve already made use of your ISA allowance in the current tax year.

This does mean that you might be liable to pay capital gains tax on any profits you make over £3,000 or dividends over £500 (in the 2024/2025 tax year).

iWeb stocks and shares ISA

The iWeb investment ISA lets you make use of your annual ISA allowance, which lets you invest up to £20,000 in the 2024/2025 tax year without paying any UK tax on profits.

Your annual allowance is renewed in each tax year, and might be increased or decreased by the government. You can choose this account if you haven’t already paid into another stocks and shares ISA in the current (2024/2025) tax year, and if you haven’t already used your full allowance across other types of ISAs elsewhere.

Other than the tax-efficient benefits, the iWeb ISA works exactly the same as the general investment account – you can invest in the same assets and you’ll pay the same fees.

iWeb pension

The iWeb SIPP lets you save up for your retirement in a tax efficient account. You can save up to £60,000 in each tax year and £0 over your lifetime without having to pay any tax on your deposits.

You’ll get tax relief on your deposits of at least 20%, which is claimed by your provider and added into your pension pot. Higher and additional-rate taxpayers can claim a further 20% and 25% respectively.

You can’t withdraw from your SIPP until you turn 55 (rising to 57 in 2028).

iWeb ease of use

Ease of use score

★★★★★

Apple iOS ratingN/A
Google Play ratingN/A
Ways to contact customer servicePhone, post and web chat
UI/UXBad
Desktop or mobile appDesktop

iWeb didn’t score well in our ease of use assessment. There’s no app for investing or managing your portfolio, so additional reviews are limited.

You can invest only using the desktop service, which wouldn’t be too bad if this had a nice interface but to put it plainly – it’s quite an ugly and clunky platform. It feels like trying to access a pre-broadband online bank account.

That being said, we do like that there are a few ways to get hold of its customer service team. However, if you’re looking for a platform with a mobile app and a sleek interface, you might want to look elsewhere.

iWeb customer reviews

Trustpilot reviewers gave iWeb a 3.8 out of 5 “great” rating (as of January 2024).

iWeb tools, resources and features

ScoreRating
Trustpilot3.8/5
Tools, resources and features

★★★★★

Analysis features
Tools for investing/trading
Social features
Learning resources
Additional Features

iWeb is pretty barebones when it comes to tools and additional features, there’s not much on offer. The best way to describe iWeb is a basic place to make some trades and exit, there’s not much to keep you on the platform and engaged.

It does provide market news and insights along with guides and articles but that’s about it to be honest.

Does iWeb have a mobile app?

One of the biggest downsides of iWeb is that it has no mobile app for trading. You can access the platform on mobile in the browser, however.

This is a major downside of iWeb – most modern trading platforms have apps available with share price notifications, simple charting tools and the ability to top up and buy shares.

How to open an account with iWeb

In order to open an account, you’ll need a form of ID, your national insurance number and your bank details.

  1. Go to iWeb. Head to the iWeb website and click “Sign up”.
  2. Choose your account type. iWeb gives a quick description of each account type at this stage, you can choose between a general investment account, an ISA or a pension.
  3. Enter your personal information. You’ll need a form of ID and basic personal details.
  4. Add funds to your account. Your joining fee will be taken from the bank account you connect to your iWeb account within a few days and you can deposit from £50.
  5. Start investing. You may need to wait for iWeb to verify your identity before you can get started but after that you’re good to good.
All investing should be regarded as longer term. The value of your investments can go up and down, and you may get back less than you invest. Past performance is no guarantee of future results. If you’re not sure which investments are right for you, please seek out a financial adviser. Capital at risk.

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